Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,074 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff, also very professional.”

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Posted 5 years ago

Hi David, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Always clean,caring and efficient. Thank you.”

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Posted 5 years ago

Hi Pauline, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“In difficult times Scrivens provided a comfortable and efficient service.”

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Posted 5 years ago

Thank you for the kind words! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“The staff at the Heanor branch are welcoming, friendly and very helpful. Both my eye test and hearing test were conducted very thoroughly and professionally in these difficult times and I felt completely safe. I would have no hesitation in recommending this branch to anyone else.”

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Posted 5 years ago

Hi Mary, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Heanor.

Posted 5 years ago

“Very good service”

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Posted 5 years ago

Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“all staff at Herne bay branch are very helpful and caring in both eye care and hearing tests and fitting i would not go elsewhere top marks to all”

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Posted 5 years ago

Hi John, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“Great service delivered by Sam the Branch Manager at Newark”

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Posted 5 years ago

Thank you for the kind words! We’re so happy your visit at Newark went so smoothly

Posted 5 years ago

“Service was very good, glasses excellent”

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Posted 5 years ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses.

Posted 5 years ago

“Very professional staff would recommend this Opticians ! Very pleased with the service I received.”

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Posted 5 years ago

Hi Karen, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“The usual great service in challenging times.”

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Posted 5 years ago

“Very helpful, efficient and reasonable”

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Posted 5 years ago

Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Staff helped me with my selection of glasses Very patient and helpful with my choice etc”

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Posted 5 years ago

Hi Andrew, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“The usual great service in challenging times.”

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Posted 5 years ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“I have always received excellent service from The Salford Branch very caring and helpful”

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Posted 5 years ago

Hi Ann, thank you for the kind words! We’re so happy your visit at Salford went so smoothly.

Posted 5 years ago

“with these difficult times . i was very impressed how efficient and careful they took care of me.”

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Posted 5 years ago

Hi Denise, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“The staff at the Kentish Town branch were extremely efficient and friendly. The service was excellent and I cannot praise it enough.”

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Posted 5 years ago

Hi Carole, thank you for the kind words! We’re so happy your visit at Kentish Town went so smoothly.

Posted 5 years ago

“Generally a good service. Staff demonstrate knowledge of their customers and are always pleasant and professional in their manner. I have not used the hearing care service, other than a basic auditory tone test provided at the same time as my last optometric test.”

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Posted 5 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“Very happy”

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Posted 5 years ago

Hi Alan, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Excellent service with very friendly and helpful staff”

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Posted 5 years ago

Hi Ivan, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Wife had her eyes checked. Optician said you just need a small tweak. Cost overall about £300.Get a phone call a week later asking for another £60.There mistake glasses didn't fit no photochromic finish. Very poor service.”

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Posted 5 years ago

Hi George, thank you for posting your review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could email customercare@scrivens.com we will look into this for you.

Posted 5 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,074 reviews