Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,067 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have gone back to scriven after a 3 year absents because I find them more professional opticians and excellent 1st class service.”

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Posted 7 years ago

Hi Alan, thank you for your feedback. We'll pass your comments onto the team at your local branch.

Posted 7 years ago

“Excellent service. Very helpful.”

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Posted 7 years ago

Thank you for your feedback, we'll pass your comments on to the team at your local branch.

Posted 7 years ago

“pleasant girls in the shop,especially Kimberley,very helpfull”

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Posted 7 years ago

Hi Pat, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“Friendly and attentive staff. Very helpful. Treat you as an individual.”

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Posted 7 years ago

Hi Joyce, thank you for your comments. We'll pass them on to the team at your local branch.

Posted 7 years ago

“Prompt attention from Friendly and efficient staff and from Mrs Ashton who tested my eyes”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Staff very polite and professional. Glasses arrived before expected date. Very pleased with finished product.”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Great to have some personal care and always a good selection of frames.”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“I was very happy with the recent service from the whole team in Ripon. Efficient, friendly and professional.”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Staff in the Diss shop are truly amazing, they are always there to help. Friendly and approachable, it's a pleasure to go in even if it just to look as you get a warm welcome.”

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Posted 7 years ago

Hi Jinty, thank you for your feedback. We'll pass your comments on to the team at Diss.

Posted 7 years ago

“Helpful and easy to talk to and made an effort to make sure things were all ok”

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Posted 7 years ago

Hi Alan, thank you for your feedback, we'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Staff were very helpful and polite. Optician did a good job. I would recommend Scrivens to friends.”

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Posted 7 years ago

Thank your for your feedback!

Posted 7 years ago

“It is a pleasure to visit my local Scrivens at Westbourne, Bournemouth - Linda the receptionist is efficient, friendly and caring. The staff who test my eyes and fit my glasses do a first class job in a very calm and effective way.”

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Posted 7 years ago

Hi Valerie, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“satisfied with eye test and glasses”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Very friendly and efficient staff, who were helpful with choosing frames, nothing seemed too much trouble.”

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Posted 7 years ago

Hi Cathryn, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“Thank you, very kind and helpful staff”

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Posted 7 years ago

Hi Lauren, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“very friendly, caring attitude and professional they know what they are doing. keep up the good work”

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Posted 7 years ago

Hi May, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“When collecting glasses I was not happy with the vision. Still bad and hurt my eyes. Was told to wear them for a whole.”

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Posted 7 years ago

Thank you for bringing this is our attention. If you could email customercare@scrivens.com with more details, they will investigate this for you.

Posted 7 years ago

“The services was fantastic including all staff”

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Posted 7 years ago

Hi Leah, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“I was dealt with quickly and on appointed time and was phoned when glasses were ready and told to come in anytime to have them fitted”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Having been to many large opticians in the past and not been completely satisfied with any of them, I decided to book an appointment at my local opticians. They provide a more personal service and I am very pleased with my new glasses!”