Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,074 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, I can tell many thanks for staff in Scrivens Opticians , very friendly, professional, helpful people include doctor Mickle. Thank you , my pleasure to meet you Loreta”

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Posted 5 years ago

Hi Loreta, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“Yet again I was very impressed with the quality of my most recent examination by Mr John Adams. He was exceptionally thorough and fully explained all aspects of the examination”

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Posted 5 years ago

Hi Trevor, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“Everyone was very caring and despite covid restrictions very professional”

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Posted 5 years ago

Hi Pam, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“All the staff at Scrivens Altrincham are very Professional and helpful. David the Optician checked my eye when I thought I had a contact lens stuck even though I buy my lens on line. David the Manager always extremely helpful and pleasant.”

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(Altrincham) - Posted 5 years ago

Hi Gaynor, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 5 years ago

“Friendly professional staff. Talked through all of my options.”

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Posted 5 years ago

Hi Emma, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Really excellent service with kind, professional staff who make you feel welcome and valued. Highly recommend!”

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Posted 5 years ago

Hi Sue, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“Very thorough and attentive. Customer service excellent many thanks”

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Posted 5 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“So pleased with my new glasses I ordered a second pair! Great staff service and in-depth eye test. Will recommend to friends.”

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(New Brighton) - Posted 5 years ago

Hi Hilary, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Very pleased with my glasses and the personal service I got especially from Jeanette.”

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Posted 5 years ago

Hi, thank you for your wonderful review! We're delighted to hear you are happy with your new glasses.

Posted 5 years ago

“Very pleased with my glasses and the personal service I got especially from Jeanette.”

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Posted 5 years ago

“A brilliant team hearing and sight very professional and curtious thank you!!!”

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Posted 5 years ago

Hi Alan, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“After years going to another optician I wish had gone to Scrivens sooner, the service was very friendly but excellent,”

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Posted 5 years ago

Hi Jacqueline, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“Excellent team, and service. Would recommend.”

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Posted 5 years ago

Hi Lee, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“The staff are very friendly and helpful, whilst providing a great service. The eye test was very thorough and I gained invaluable eye care advice.”

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Posted 5 years ago

Hi Laura, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Excellent service great staff very helpful and friendly. Everything was clean and I had no worries about covid as the staff cleaned everything after it had been touched. They were wonderful”

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Posted 5 years ago

Hi Sarah, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Very pleased with the eye test . My glasses are great no problems very happy . The staff were very helpful and friendly 🙂. My hearing test also went well.”

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Posted 5 years ago

Hi Diane, thank you for your wonderful review! We're delighted to hear you are happy with your new glasses.

Posted 5 years ago

“had to return glass’s has reading glass’s gave headache and driving glass’s did’nt appear to be correct also”

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Posted 5 years ago

Hi, thank you for your review. We’re sorry to read you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.

Posted 5 years ago

“Got my prescription completely wrong still waiting for my glasses”

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Posted 5 years ago

Hi, thank you for letting us know about this. Your feedback helps us get better. If you could email customercare@scrivens.com, we will look into this issue and hope to resolve it promptly and to your satisfaction.

Posted 5 years ago

“Optometrist was very helpful, knowledgable and answered all my questions and was on time. Eye test went smoothly”

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Posted 5 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Very good service,I will recommend if anyone one needs to book appointment, I’m so glad quick service and I’m giving more than 5* Thank you”

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Posted 5 years ago

Hi Charnjit, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,074 reviews