Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,020 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

Company Reviews

Metrics

Info

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

Visit Website

Phone:

0121 456 8700

Write Your review

Tell us how Scrivens Opticians & Hearing Care made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a great experience all round from having my eyes tested and helping me choose frame for my new glasses .. and appointment for collecting all really helpful friendly staff and Great customer service from everyone at Norwich Plumstead Road store .. would highly recommend”

Helpful Report

(Norwich Plumstead Road) - Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Love my new glasses! Thank you to the Haywards Heath team, welcoming, friendly & knowledgeable. A great experience!”

Helpful Report

Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“My 97-year old mother has just been to Diss and was very pleased with the friendly and very efficient service she received. We will definitely recommend this branch to friends and family”

Helpful Report

(Diss) - Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Excellent service at every stage, from my eye test through selecting suitable frames and finally fitting - Midsomer Norton. I now hair a pair of glasses which I can wear for everything from driving, looking at my computer and reading”

Helpful Report

(Midsomer Norton) - Posted 1 year ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in the future.

Posted 1 year ago

“EVERY ONE INVOLVED MADE IT SO EASY AND PLEASENT FOR AN 80 YEAR OLD.I WAS PLEASED WITH THE EYE TEST WHICH WAS THE MOST PROFESSIONAL I HAVE EVER HAD, THE YOUNG LADY TOOK THE TIME TO EXPLAIN IT ALL. I THEN ORDERED THREE PAIRS OF GLASSES AND BOOKED A CONTACT LENS TEST WITH A VIEW OF REPLACEING MY CURRENT ONES AND LOOK FORWARD TO IT. I HOPE THE NEW GLASSES AND CONTACTS ARE AS GOOD AS EXPECTED AS I AM SURE THEY WILL BE. MANY THANKS TO ALL THE STAFF AND LOOK FORWARD TO MEETINGTHEM ALL AGAIN. MERRY CHRISTMAS TO THEM ALL.”

Helpful Report

Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Friendly staff,tell you the best options for you”

Helpful Report

Posted 1 year ago

Thank you for the kind words!

Posted 1 year ago

“I very much appreciated the care and attention I received at Scrivens Witney. I had a problem with my hearing aids and was offered an immediate appointment. A part was added to my aid and in addition my ears were syringed which alleviated the problem. The kindness and attention received was second to none, A great team with Esme and Huw taking care of the audiology department, and also the support from 'front of house' staff. Thank you again.”

Helpful Report

(Witney) - Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Witney!

Posted 1 year ago

“Absolutely fantastic service”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 year ago

“Very welcoming when first arrived at the store, staff was very friendly Aaron and the manager made me feel at ease due to me being autistic. The lady that done my eyes was lovely also made me feel at ease would highly recommend.”

Helpful Report

Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Very helpful and took plenty of time to sort out my options”

Helpful Report

Posted 1 year ago

Thank you for the kind words!

Posted 1 year ago

“Everybody very helpful would not go anywhere else”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“I have always had excellent advice and support from staff at Scrivens in Willenhall.”

Helpful Report

Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Thank goodness”

Helpful Report

Posted 1 year ago

Thank you for the kind words!

Posted 1 year ago

“Very polite and informative . The only thing I should be able to obtain is my pupil measurement?”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 year ago

“I had a sight test and contact lens review and felt both were addressed expertly and efficiently. The optician was friendly and helpful as was the lady who assisted me with my choice and order of new glasses.”

Helpful Report

Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“I am very satisfied with customer service. Prices are reasonable. They always send reminders for appointment and when your glasses are ready”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Appointment was prompt and carried out in a professional and friendly manner. Eye examination was thorough with all questions answered.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We look forward to assisting you again in the future!

Posted 1 year ago

“I was kept waiting for about 20 mins. Excellent service otherwise.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us such a positive rating! We’ll pass your comments on to the appropriate department for you.

Posted 1 year ago

“Friendly staff, appointment on time, not rushed, felt confident in the examination received, extra test done due to some concerns, would recommend this practice”

Helpful Report

Posted 1 year ago

Thank you for the kind words! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“The staff in Scrivens are so helpful and you receive excellent customer service. If I ever have any problems they sort it and offer some good advice”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,020 reviews