Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,023 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went in for a routine Eye test & was put at easy right away & everything was explained to myself as their went along. The eye test was carried out very safe & effectively. The after care service was also very good while I was choosing new glass. I was also offered an hearing test while I was waiting for my Eye test which was really good to know.”

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Posted 4 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“all ,was ok and fine”

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Posted 4 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“Very pleased with service received”

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Posted 4 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience,

Posted 4 years ago

“Well pleased many thanks.”

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Posted 4 years ago

Hi Catherine, thank you for your wonderful review!

Posted 4 years ago

“Staff all very friendly and welcoming especially Jo.”

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Posted 4 years ago

Hi Rachel, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“The staff were so respectful, kind & attentive.”

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Posted 4 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“I have just returned from your Fleetwood branch having had my eye test and choosing new glasses, the three lovely ladies there ( two ladies on the desk and optician) need to be commended on their outstanding service. Nothing was too much trouble and even though I wasn't looking forward to wearing the mask throughout the appointment they made it all very comfortable and safe. Even though I am entitled to free tests elsewhere I have been coming to Scrivens for years, I believe they are the best and would rather pay for the eye test, quality glasses and the personal touch I receive. Once again thank you ladies for all your help and kindness today and keep up the good work!”

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(Fleetwood) - Posted 4 years ago

Hi Andrea, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“Very welcoming & friendly. Good help & advice when choosing my new frames. My eye checks were very thorough”

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Posted 4 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“Very welcoming & friendly. Good help & advice when choosing my new frames. My eye checks were very thorough”

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Posted 4 years ago

“The service was extremely good from the eye test to help with selecting and fitting of glasses. The staff in your Colchester branch deserve praise for their friendly but professional manner with clients.”

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(Colchester) - Posted 4 years ago

Hi Fiona, thank you for the kind words! We’re so happy your visit at our Colchester branch went so smoothly.

Posted 4 years ago

“Lovely staff. Excellent with children, both while they waited and during their test. I had offers highlighted to me that I wasn't aware of that really made a difference.”

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Posted 4 years ago

Hi, thank you for your wonderful review!

Posted 4 years ago

“Excellent friendly careful care and treatment from the hearing and sight services Of Wimborne branch of Scrivens Thank you all”

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(Wimborne) - Posted 4 years ago

“Excellent service. Staff extremely helpful and went over and above phoning other shops to track down a particular frame. I cannot thank them enough. They stayed open allowing me time to choose my frames.”

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Posted 4 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“I do not exaggerate when I say Ms Coombs is the most professional optometrist I have encountered. She was thorough and explained everything to me. The girls “front of house “ also deserve very high praise. Thank you.”

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Posted 4 years ago

Hi Barbara, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“Great service, friendly and knowledgeable staff. Nice selection of frames and happy to order extra styles in for customers to try. Will definitely return.”

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Posted 4 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“Have used this opticians for years and wouldn’t go anywhere else. The new optician was lovely and explained the process throughout. The team are very helpful and friendly and go out of their way to make your experience a good one.”

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Posted 4 years ago

Hi Paula, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“Our Ringwood branch is truly fantastic! Simon and his wonderful team are a credit to the business. I cannot fault the excellent service that I received from Scrivens, Ringwood. Well done!”

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(Ringwood) - Posted 4 years ago

Hi Phil, thank you for the kind words! We’re so happy your visit at our Ringwood branch went so smoothly.

Posted 4 years ago

“Friendly and professional eye test!”

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Posted 4 years ago

Hi Jen, thank you for your wonderful review!

Posted 4 years ago

“Lovely staff ,”

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Posted 4 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Staff was very helpful place was spotless”

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Posted 4 years ago

Hi Lisa, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,023 reviews