Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,074 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had absolutely fantastic service at your Tewkesbury store. As a previous Specsavers customer I can honestly say I wish I had discovered Scrivens sooner. Please pass on my thanks to the lovely girls that work there.”

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Posted 5 years ago

Hi Sarah, thank you for the kind words! We’re so happy your visit at the Tewkesbury branch went so smoothly.

Posted 5 years ago

“I would like to take this opportunity to compliment the Chesterfield Team especially Diane, Charlotte, Selena & Tracey & Anna for my latest purchase of gorgfabulous Guess glasses. They go above & beyond to find the perfect pair with such friendliness & professionalism. I think I have been attending Scrivens for at least 25yrs & I would not change a thing, so thank you for looking after me all these years...your very happy satisfied customer...love Lisa Tucker💜🧚🏽💜”

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Posted 5 years ago

Hi Lisa, thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 5 years ago

“At didcot store the lady tested my eyes was so lovely helpful then the lady after helping choose glasses was also awesome as I terrible when choosing order was quick considering our times”

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Posted 5 years ago

Hi Louise, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Didcot.

Posted 5 years ago

“Always a pleasure to visit Scrivens in Clifton Village Bristol. Welcoming approach which hasn't charged over many years.”

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Posted 5 years ago

Thank you for the kind words! We’re so happy your visit at Clifton went so smoothly.

Posted 5 years ago

“Great service and friendly staff”

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Posted 5 years ago

Hi Scott, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“They are so friendly and extremely helpful. I’m Absolutely pleased to bits that they are my opticians! Thanks guys you’re all amazing! Happy New Year xx”

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Posted 5 years ago

Hi Julie, thank you for the kind words! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“I put all my details in and it still did send my request”

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Posted 5 years ago

Hi Leslie, thank you for your review. If you could email customercare@scrivens.com, we will look into this for you.

Posted 5 years ago

“Hi my husband has dementia we had an appointment at midsomer norton Somerset after purchasing hearing aids ,one of them got broke rang for a replacement which was ordered on our visit the girl couldn't download to the new hearing it was a different colour and said she would speak to her senior and ring us that afternoon for which I'm still waiting that was December 22nd it's now 4th January 2021 any suggestions?thank you Sylvia Bird”

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Posted 5 years ago

Hi Sylvia, thank you for letting us know about this. Your feedback helps us get better. If you could email customercare@scrivens.com, we will look into this issue and hope to resolve it promptly and to your satisfaction.

Posted 5 years ago

“Quick and speedy service . Made me feel very comfortable wile going threw the process”

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Posted 5 years ago

Hi John, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Scrivens have been very helpful and the hearing aids are the best you can get, so both me and my husband are very happy with their service.thanks alot.”

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Posted 5 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“All the staff are always friendly, efficient & knowledgeable. I have been a patient/client for about 48 + years.(originally Melson Wingate) & have enjoyed the best of attention at all times.”

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Posted 5 years ago

Hi Josephine, thank you for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“excellen service every one new what they were doing would recommend”

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Posted 5 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“Very happy with the service. Staff very polite and helpful. Especially keeping me with a good supply of batteries. Tankyou.”

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Posted 5 years ago

Hi Isabel, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“It was very nice Thanks”

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Posted 5 years ago

Hi Mohamed, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“I was dealt very effeciently on my visit and have no complaints John Hatch”

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Posted 5 years ago

Hi John, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Branch was friendly and professional,knowledgeable”

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Posted 5 years ago

Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“My appointment was on time, all the staff were friendly and helpful having time for a little chat while serving and looking after my needs.”

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Posted 5 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“excellent service from start to finish. welcoming and friendly staff made my day.”

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Posted 5 years ago

Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Very professional service , both the eye test & the selection & purchase of the glasses . No hard sell . No hesitation in recommending Scrivens .”

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Posted 5 years ago

Hi Anthony, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“Friendly, efficient service. A bit, pricy and not to my personal expectations of after care.”

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Posted 5 years ago

Thank you for your review. Your feedback helps us get better. We’ll pass your comments onto the appropriate department for you.

Posted 5 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,074 reviews