Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,023 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellen service every one new what they were doing would recommend”

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Posted 5 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“Very happy with the service. Staff very polite and helpful. Especially keeping me with a good supply of batteries. Tankyou.”

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Posted 5 years ago

Hi Isabel, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“It was very nice Thanks”

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Posted 5 years ago

Hi Mohamed, thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“I was dealt very effeciently on my visit and have no complaints John Hatch”

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Posted 5 years ago

Hi John, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Branch was friendly and professional,knowledgeable”

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Posted 5 years ago

Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“My appointment was on time, all the staff were friendly and helpful having time for a little chat while serving and looking after my needs.”

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Posted 5 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“excellent service from start to finish. welcoming and friendly staff made my day.”

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Posted 5 years ago

Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Very professional service , both the eye test & the selection & purchase of the glasses . No hard sell . No hesitation in recommending Scrivens .”

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Posted 5 years ago

Hi Anthony, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“Friendly, efficient service. A bit, pricy and not to my personal expectations of after care.”

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Posted 5 years ago

Thank you for your review. Your feedback helps us get better. We’ll pass your comments onto the appropriate department for you.

Posted 5 years ago

“Really excellent service and very efficient. Easy to book the appointment online and they were ready and waiting. Very friend and helpful staff who enforced good social distancing and covid precautions.”

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Posted 5 years ago

Hi Dan, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“All staff members were efficient and courteous taking precautions for the pandemic”

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Posted 5 years ago

Hi Jennie, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“The staff were great, and so were the glasses”

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Posted 5 years ago

Hi Andrea, thank you for your wonderful review! We're delighted to hear you are happy with your new glasses.

Posted 5 years ago

“Very helpful staff, all carried out under the COVID restrictions”

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Posted 5 years ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“Very kind and made clear explanations about my prescription.”

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Posted 5 years ago

Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“Customer service is excellent.I didn’t have to pay for mine.At the moment I haven’t had to to return them. I’ve had no problems with my hearing aids to date.Help is at the end of the phone if I need it which is great.”

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Posted 5 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“Very happy with my new bifocals. With lots of screen work now I really needed them.”

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Posted 5 years ago

Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

“First opticians to show more interest in my eyesight,rather than trying to sell me a pair of designer frames for "f" knows what”

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Posted 5 years ago

Hi Graham, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 years ago

“All ways polite on the phone regular battery’s also good for parts a 1st class service”

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Posted 5 years ago

Hi Daniel, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 years ago

“Nice and professional staff all that you can ask of an optician”

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Posted 5 years ago

Hi Robert, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 5 years ago

“The staff are always helpful.”

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Posted 5 years ago

Thank you for taking the time to leave us such a nice review!

Posted 5 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,023 reviews