Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,074 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had hearing aids fitted in the Blandford branch. It is wonderful to be able to hear what is being said to me and to listen to music again. It has taken a couple of visits to get the setting on the aids right for my particular hearing loss, but Grace, the audiologist has been conscientious, kind and patient. She has shown a professional determination to 'get it right' for me. I am so grateful for her skill and can only say a big thank you. All the staff are helpful and kind and show consideration for their clients. Thank you all.”

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Posted 7 years ago

Hi Elizabeth, thank you for your wonderful review! We're delighted to hear you are happy with your new hearing aids. We’ll pass your comments onto the team at Blandford, and we look forward to assisting you again in future.

Posted 7 years ago

“I had an eye test couple weeks ago. The staff and optician were very friendly and polite they even helped me pick out my glasses for me. I was very happy with my time there and would recommend them.”

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Posted 7 years ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 7 years ago

“Thoughoughly enjoyed the whole process,at your Herne Bay branch. Staff perfect, friendly, helpful and professional.”

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Posted 7 years ago

Hi Steve, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Herne Bay.

Posted 7 years ago

“Would recommend this opticians to every one who needs to see an optician the staff are excellent very caring very informative listen to every word you say very helpful regarding costs . Book an appointment and see the difference.”

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Posted 7 years ago

Hi Maureen, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 7 years ago

“Great service and very helpful staff would have no problem recomending”

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Posted 7 years ago

Hi Ron, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 7 years ago

“I had been going to Specsavers for my NHS hearing aid tests and hearing aids. Found out that Scrivens also does the same and the difference is amazing. The staff are welcoming, helpful and friendly. Everything was explained in detail and I left hearing well for the first time since 2015. I would recommend this company to anyone needing assistance with their hearing. Just Excellent.”

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Posted 7 years ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 7 years ago

“They were very helpful and pleasant.”

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Posted 7 years ago

Hi jean, thank you for taking the time to leave us such a nice review!

Posted 7 years ago

“Following two recent cataract operations. I had a eye check at your Bourne End, Bucks branch. As always at this branch from check to ordering and final collection, I experienced a thoroughly professional and friendly service from all your staff, Thankyou”

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Posted 7 years ago

Thank you for your wonderful review! We’ll pass your comments onto the team at Bourne End and we look forward to assisting you again in future.

Posted 7 years ago

“Always great customer service from everyone involved, from the eye test all the way to what frame to choose. They’re always happy to help.”

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Posted 7 years ago

Hi Kirsty, thank you for the kind words! We’re so happy your visit went so smoothly.

Posted 7 years ago

“Very helpful and friendly service. I had to return a couple of times for adjustment which was easily resolved.”

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Posted 7 years ago

Hi Paula, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch.

Posted 7 years ago

“I am generally very busy with work related travel so I booked back to back appointments for Hearing and Sight Tests. I was seen on time by both the audiologist and the optometrist. They were both great - professional, knowledgeable and helpful. I wish I could remember their names so I could name them here and say "Well done!". I will be recommending to friends and family.”

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Posted 7 years ago

Hi Sanjay, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 7 years ago

“Wow I had an eye test yesterday was in there 2 hours .Amazing service ..certainly unrushed . Thank you”

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Posted 7 years ago

Hi Lynda, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 7 years ago

“very helpful and friendly service got new glasses and was ready to collect in 3 days.well done everyone.”

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Posted 7 years ago

Hi Susan, thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 7 years ago

“Very good consultation and thorough eye test. Good range of frames to choose from.”

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Posted 7 years ago

Hi Phil, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 7 years ago

“All the staff were helpful and friendly, everything was explained clearly. I was more than happy with the service provided.”

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Posted 7 years ago

Hi Sue, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 7 years ago

“Excellent customer service and friendly helpful staff A+++++ Highly recommend”

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Posted 7 years ago

Thanks for the excellent review Dan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 7 years ago

“the store looked really good and the help i recieved from the sales assistant was very good and i would recommend using this store again”

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Posted 7 years ago

Hi Elizabeth, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 7 years ago

Hi Elizabeth, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch.

Posted 7 years ago

“Visited Scrivens at Hythe (Hants) today and was delighted with superb service from such helpful and reassuring members of the team. Very professional and knowledgeable and I would certainly a recommend them. Best wishes.”

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Posted 7 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Hythe.

Posted 7 years ago

“I was happy with the service provided.”

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Posted 7 years ago

Thank you for taking the time to leave us such a nice review!

Posted 7 years ago

“Friendly and helpful "front of house" staff. Very knowledgeable and experienced technical staff (optician and audiologist). Good range of frames and lens options. No pressure. Overall a very satisfying consultation and buying experience.”

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Posted 7 years ago

Thank you for the kind words! We’re so happy your visit went so smoothly.

Posted 7 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,074 reviews