Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,023 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and courteous staff”

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Posted 4 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“The service was of the highest quality from start to finish - friendly, professional and welcoming.”

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Posted 4 years ago

Hi Heather and Kate, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“The staff are very friendly and polite at the kings heath branch and you get to see them on your appointment time”

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(Kings Heath) - Posted 4 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Kings Heath.

Posted 4 years ago

“Really friendly and helpful staff. Nothing too much trouble and will definitely be coming here in the future.”

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Posted 4 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Ringwood Scrivens should be a template of excellent for all opticians. They are helpful, friendly, efficient and highly skilled. It is always a pleasure to go into the shop and a relief to know that I consistently can expect the very best service available. Highly recommended.”

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(Ringwood) - Posted 4 years ago

Hi Melanie, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 4 years ago

“I was looked after really well from the staff at Shirley Scrivens opticians. They were all genuine in their interest & care towards me. I would fully recommend them to anyone thinking about trying them for the first time.”

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Posted 4 years ago

Hi Gerry, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“I had a contact lense check and an eye test. All the staff were professional, friendly and very helpful.”

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Posted 4 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“I can't recommend the store I went to in Swadlincote, Derbyshire. I have limited mobility and suffer with anxiety going to new places but the welcome was warm and the staff were incredibly professional with a friendly manner which put me at my ease. I will definitely be going back for all my vision and hearing needs.”

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(Swadlincote) - Posted 4 years ago

Hi Sarah, thank you for the kind words! We’re so happy your visit at Swadlincote went so smoothly.

Posted 4 years ago

“Very professional and also very friendly personal approach. I'm confident that my eye test was done thoroughly and the prescription is correct.”

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Posted 4 years ago

Hi Marcus, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“I am very satisfied with the services received, a professional team, nice guys and competitive prices, I recommend this place with confidence !”

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Posted 4 years ago

Hi Edec, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Appointment cancelled less than 24 hrs before...staff seemed to think it was OK, talking as if she had just given me good news. Needed that appt urgently so NO it wasn't ok!”

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Posted 4 years ago

Hi Sonia, thank you for letting us know about this, your feedback helps us get better.

Posted 4 years ago

“Had to have a second eye test as l couldn't read with my first pair of glasses without raising them up. Second test showed a different result.”

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Posted 4 years ago

Hi, thank you for your review. We’re sorry to read you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.

Posted 4 years ago

“Fast service, very friendly staff, could not fault them one bit..would defo recommend them to friends and family..👍👍👍👍👍”

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Posted 4 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“Very impressed would use again with them it’s not about money grabbing it’s about customer care would never go back to spec savers or vision express”

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Posted 4 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“Lovely staff. Thorough examination. Both the optician and the staff who helped me choose frames were professional, helpful and friendly. Didcot branch.”

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(Didcot) - Posted 4 years ago

Hi, thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 4 years ago

“I took my father to the Wimborne Branch for an eye test. He is 95 and has Alzheimers and I was naturally worried about how things would go. The staff were wonderful with him, particularly Claire Davies and Plahe Ravinder, making the whole event, something he thoroughly enjoyed. Thank you so much.”

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(Wimborne) - Posted 4 years ago

Hi Tania, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Wimborne.

Posted 4 years ago

“We came to Scrivens Opticians & Hearing Centre in Kentish Town on Friday 30th July for our eye tests. Michael Sharpstone was absolutely wonderful. Extremely professional, attentive and very caring. Avril and Doulat were also excellent when it came to choosing glasses.”

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(Kentish Town) - Posted 4 years ago

Hi Linda, thank you for the kind words! We’re so happy your visit at Kentish Town went so smoothly.

Posted 4 years ago

“Absolutely brilliant and caring as well as helpful”

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Posted 4 years ago

Hi Irene, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Lovely staff. Thorough examination. Both the optician and the staff who helped me choose frames were professional, helpful and friendly. Didcot branch.”

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(Didcot) - Posted 4 years ago

“Always get good customer care”

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Posted 4 years ago

Hi Vi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,023 reviews