Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,023 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i've used scrivens for about 15 years now. always a very nice experience. lovely staff on the reception desk, nice and clean reception area, highly professional optician. this year for the first time i needed glasses. the prescribed glasses are good quality and i was happy with the price.”

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Posted 4 years ago

Hi Karen, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“Always friendly, always helpful good supply of firmware a good shop in Abingdon ray williams”

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(Abingdon) - Posted 4 years ago

Hi Ray, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“Cannot speak highly enough about the staff at your Peacehaven branch especially Lorna stewart the optomitrist. Who's exam and immediate reveal to emergency eye hospital undoubtedly saving the sight at that eye. Have always found staff there friendly and helpful in the past.”

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(Peacehaven) - Posted 4 years ago

Hi Laurence, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Peacehaven.

Posted 4 years ago

“Claire and Carol at Aldridge always give a great service. Nothing is too much trouble and they always have enough time to help me find new glasses. The kids also like going there and sometimes even ask to go in when we walk by just to say hello.”

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(Aldridge) - Posted 4 years ago

Hi, thank you for the kind words! We’re so happy your visit at our Aldridge branch went so smoothly.

Posted 4 years ago

“Highly professional service. Warm welcome and lovely friendly staff. Would definitely recommend this company for eye care.”

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Posted 4 years ago

Hi, thank you for your wonderful review!

Posted 4 years ago

“From the moment I went in there customer service was excellent The staff are very helpful and friendly Definitely recommend to my friends and family”

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Posted 4 years ago

Hi Louise, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Having had cataract surgery in both eyes - after a referral by Greer Callaghan - was disappointed to find vision in my right eye becoming “clouded”…Greer examined me, and diagnosed that I was one of about 15% of people who get this condition after surgery. Harrogate Hospital confirmed this and I was given an appointment at New Medica, Chapeltown today. The YAG laser treatment was painless and quick, and within 15 minutes my sight had improved in the affected eye that I could easily read number plates on oncoming traffic as I awaited my 36 bus, back to Ripon…A very big thank you to Greer (in particular) for getting this identified and subsequently rectified - a brilliant example of Team-work all round, all within 4-6 weeks. Thanks too, to everyone else concerned, including Kylie and Cameron at Scrivens…”

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(Ripon) - Posted 4 years ago

Hi Ewen, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“Very professional and friendly”

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Posted 4 years ago

Hi, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“Second time using Scrivens and yet again another great experience with the walthamstow hoe street branch. Louise was very attentive and new exactly the style I wanted. I will definitely be recommending to family and friends. Thank you Scrivens.”

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(Walthamstow) - Posted 4 years ago

Hi Jason, thank you for the kind words! We’re so happy your visit at Walthamstow Hoe Street went so smoothly.

Posted 4 years ago

“The optician who was very good and I would recommend going to scrivens”

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Posted 4 years ago

Hi Kevin, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“Excellent service. Felt very confident with the optician that I had a through eye test.”

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Posted 4 years ago

Hi, thank you for your wonderful review!

Posted 4 years ago

“Very comforting services, very lovely people and very caring.”

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Posted 4 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Staff were so helpful, had time to explain procedure and made me feel comfortable.”

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Posted 4 years ago

Hi Sandra, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“I have worn glasses for 65 years. This is the first time that I have used Scrivens but, wish that I had used them before. The service was unbelievably brilliant, from start to finish. At ease from the moment I entered. Fantastic help in choosing a frame that, fitted my requirements and suited my face. I was so impressed with my experience that I have already got two mates to use Scrivens in future. Once again, thankyou to all staff.”

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Posted 4 years ago

Hi Haydn, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

“very impressed with all aspects of testing”

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Posted 4 years ago

Hi, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 years ago

“Excellent service from all staff. Very professional. Would recommended Scrivens to anyone seeking an optician and/or hearing test.”

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Posted 4 years ago

Hi Marlene, thank you for your wonderful review!

Posted 4 years ago

“The staff at your Bolton branch are always very friendly and helpful. Their attention eases the inevitable cost. of glasses and is a pleasure to be a customer.”

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(Bolton) - Posted 4 years ago

Hi Alan, thank you for the kind words! We’re so happy your visit at our Bolton branch went so smoothly.

Posted 4 years ago

“I felt very safe and was very satisfied with the service that I received. My best ever experience in an opticians.”

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Posted 4 years ago

Hi, thank you for taking the time to leave us such a nice review!

Posted 4 years ago

“Very comforting services, very lovely people and very caring.”

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Posted 4 years ago

Hi, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 4 years ago

“Friendly very helpful and supportive staff shall not use any other optician ten out of 10”

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Posted 4 years ago

Hi Jeffrey, thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 4 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,023 reviews