Scrivens Opticians & Hearing Care Reviews

4.55 Rating 3,546 Reviews
89 %
of reviewers recommend Scrivens Opticians & Hearing Care

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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Phone:

0121 456 8700

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Anonymous
Anonymous  // 01/01/2019
Took 6 weeks and 2 days from the time order was placed to obtain my new glasses. Two separate faults with manufacture of lenses. Fault was not with Scrivens directly but you have chosen to use an unsatisfactory subsidiary to produce your glasses. Shop staff were pleasant and helpful but little evidence of any sense of urgency to put right the errors. In 50 years of wearing glasses I have never experienced this sort of delay. Have been promised £50 refund to be paid to my credit card. Hope this does not take as long as the glasses.
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Posted 4 years ago
Online booking, multiple times.
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Posted 4 years ago
Wrong prescription given to me at time of sight test
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Posted 4 years ago
Hi Trevor, thank you for your feedback. We'll pass your comments on to our customer care team immediately
Posted 4 years ago
Scrivens Opticians & Hearing Care is rated 4.55 based on 3,546 reviews