I visited yesterday for an eye test, the optician was lovely but the young girl on the reception desk was so rude. I haven,t changed my glasses for a couple of years as the prescription has barely changed. I was told again that my prescription had barely changed so was not in a rush to choose frames etc. The receptions tested my Perrifal vision but didn`t tell me if i past just said lets look at frames. I told her i couldn`t as i didn`t have contact lences in, she barely said goodbye. I went back in to the shop to ask if she could tighten my glasses to be told, well its because they are so old can`t really do a lot with them. My frames are in perfect condition and no receptionst has ever said they can`t tighten them, so rude and I beleive it was becaue she didn`t get her sale. Frames were tightened slighlty as I knew they could be, its really put me off going back I`m part of lense plan and have been with scrivens for years.