Unfortunately I felt rushed by the shop staff. The manager (lauren/laurel) gave me conflicting advice on deals. I don't feel I had the best service. The server was unable to process as she was unable to use the system. She had to ask the optometrist for assistance. She returned saying she had not had the relevant training. I was about to cancel the entire order due to feeling frustrated at spending £130 without the customer care I thought I deserved as a paying customer. At one point the server said I cant be faffing about with this can you leave it with me to do tomorrow. I said no, as I wanted to ensure my order was placed correctly. I was on time for my appointment but felt I was an inconvenience due to the servers lack of training and the shop closing.