Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,074 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fordhouses visit very pleasant friendly professional, lovely staff very funny an excellent team who you can obviously see like working together, have recommended the branch to work colleagues and passed on recommend a friend leaflets that branch staff gave me .”

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Posted 6 years ago

Hi Barbara, thank you for your wonderful review! We're delighted to hear you were happy with the service? We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 6 years ago

“I had a full hour with the audiologist who was friendly, patient, understanding and highly professional. He took me though everything in detail, made sure I had understood, and was happy. I left feeling re-assured and more confident. Thanks you.”

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Posted 6 years ago

Hi Mark, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 years ago

“Very professional staff well knowledgable and polite In all a good experience”

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Posted 6 years ago

Thank you for taking the time to leave us such a nice review Dennis!

Posted 6 years ago

“Very good service”

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Posted 6 years ago

Hi Jack, thank you for taking the time to leave us such a nice review!

Posted 6 years ago

“Very good service received by all the staff”

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Posted 6 years ago

Thank you for taking the time to leave us such a nice review!

Posted 6 years ago

“Great customer service, I visited while in recovery so was not feeling very good, the ladies in Newark realised this and made me feel normal and like a welcome friend, Thank you! My glasses are wonderful too.”

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Posted 6 years ago

Hi Lou, thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to the Newark branch, and we look forward to assisting you again in future.

Posted 6 years ago

“Great customer service. Were not trying to push me towards expensive designer frames. I explained that I needed very sturdy frames and they happily obliged. Great honest value for money, thanks Scrivens Bridport.”

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Posted 6 years ago

Thank you for your wonderful review Health! We're delighted to hear you are happy with our service. We’ll pass your comments on to the Bridport branch, and we look forward to assisting you again in future.

Posted 6 years ago

“Prompt appointment times all the staff are professional and really approachable. New glasses & hearing aids sorted.”

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Posted 6 years ago

Hi Hilary, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 years ago

“very good service .no pressure to purchase.”

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Posted 6 years ago

Thank you for taking the time to leave us such a nice review!

Posted 6 years ago

“Really lovely lady, very knowledgeable & helpful, obviously well trained!”

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Posted 6 years ago

Hi Caroline, thank you for taking the time to leave us such a nice review!

Posted 6 years ago

“Been with Scrivens Opticians for approximately 20 years, the service is always first class. It is easy to make the appointment, no long waiting times, staff are very courteous, helpful and patient - and give excellent customer service.”

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Posted 6 years ago

Thank you for your wonderful review! We're delighted to hear you are happy with our services. We really do appreciate you taking the time to share your , experience with us.

Posted 6 years ago

“Very good, helpful when I needed help picking my glasses”

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Posted 6 years ago

Thank you for taking the time to leave us such a nice review Clare!

Posted 6 years ago

“Great customer service I love the staff in the Chesterfield store Xxx”

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Posted 6 years ago

Hi Jacki, thank you so much for your review! We really do appreciate you taking the time to share your experience at our Chesterfield branch.

Posted 6 years ago

“Very friendly service and extremely professional. Helped me pick glasses that suited my face shape ( not had any before!) and my price range . Would recommend.”

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Posted 6 years ago

Thanks for the excellent review Kim! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 years ago

“well all I can say is everything was done in a very Profesional manner the staff were brilliant and was kept informed with everything from start to Finnish cant ask for more”

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Posted 6 years ago

Hi Raymond, thank you for the excellent review! We’re so happy that your visit went so smoothly

Posted 6 years ago

“Fantastic staff great atmosphere”

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Posted 6 years ago

Hi Colin, thank you for taking the time to leave us such a nice review!

Posted 6 years ago

“Always get prompt attention whether for hearing or optical appointments, and the staff are friendly and helpful. Would happily recommend Scrivens to friends.”

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Posted 6 years ago

Hi Dorothy, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 6 years ago

“I love going for my eye test and looking for my glasses with the help with the ladies who work there. The care they take is brilliant and they are so helpful. Also we have a great laugh.”

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Posted 6 years ago

Hi Joyce, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 years ago

“Really great service, Emma was very helpful in helping me choose my glasses and making sure they fitted correctly.”

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Posted 6 years ago

Hi Ian , thank you for the kind words! We’re so happy your visit went so smoothly.We look forward to assisting you again in future.

Posted 6 years ago

“Brilliant place. Staff are wonderful, very patient and understanding. Couldn't have been more helpful! Thank you”

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Posted 6 years ago

Hi Julie, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,074 reviews