Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 5,645 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, the staff are extremely helpful - just a shame about the limited choice in frames”

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Posted 3 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 months ago

“Alwayz used scrivenes opticians for all my family highly recommend them and the staff are fantastic and very nice people”

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Posted 3 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 months ago

“I have visited Rotherham branch for a couple of years now. Having been with same opticians for over 25 years I was dubious that anyone else would get it right. These girls were excellent and Donna the optician was very thorough. Tracy and Louise helped me choose my glasses based on what was best for my prescription. I got them 2 weeks later and they are great. Fantastic ladies”

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(Rotherham) - Posted 3 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 months ago

“Staff members are all very friendly and so helpful, carina helped find a frame that suited my face, I would highly recommend the Rotherham branch x”

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(Rotherham) - Posted 3 months ago

Thank you for taking the time to leave us such a nice review!

Posted 3 months ago

“All staff members are friendly and approachable the prices are reasonable if you have an issue the staff will try their very best to help you the delivery is quite quick I would highly recommend.”

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Posted 3 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 months ago

“My visit to the Rotherham branch was a great experience I’ve warn glasses for many years and visited several opticians this visit was one of the best I’ve had very informative excellent eye test help with choosing my glasses all round fab experience would highly recommend Carina branch manager in particular was brilliant”

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(Rotherham) - Posted 3 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 months ago

“Very good service from booking our appointment all the way to collecting mine and my daughters glasses. Optician was very patient with my children and even more reassuring when I was told the extent of my daughter’s prescription. Really good choice of glasses and wonderful staff to help find the right ones suited to your face shape etc. The branch manager was more than happy to let us visit a number of times to make sure my 3 year old got the perfect glasses for home and school.”

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Posted 3 months ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 3 months ago

“I’ve not had my eyes tested in over 7 years. The experience I had at Scrivens was fantastic from start to finish. The ladies were very thorough through my whole appointment explaining everything step by step. The ladies in store then helped me chose my glasses and explain the next steps. They were extra helpful and even helped play and watch my daughter whilst I had my appointment! Big shout out to Carina who helped me with everything too. All the staff are fabulous :-) x”

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Posted 3 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 months ago

“My Scrivens Branch is in Feltham, MIddx. The branch Manager is Dipesh. I have been a customer for some years now and my recent visit was, as always, superb. I deal with Dipesh who is incredibly helpful, kind, understanding and has a lovely warm, personable manner. He always goes out of his way to to sort out issue I have and I just wanted to let you know that he is a great Manager. He is a great asset to your company. Thank you for all your great service Dipesh. I look forward to seeing you again on my next visit.”

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(Feltham) - Posted 3 months ago

Thank you for taking the time to leave us such a nice review!

Posted 3 months ago

“Everyone was very polite and helpful”

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Posted 3 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 months ago

“Really helpful and friendly staff.”

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Posted 3 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 months ago

“I receive excellent service from the manager, staff and optomotrist Stephanie Andrews at the Brandon branch.”

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(Brandon) - Posted 3 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 3 months ago

“Good service friendly staff”

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Posted 3 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 months ago

“I had my appointment last Saturday in North Walsham this review is purely and simply for Guy the amazing Ophthalmologist. I have never experienced anyone so informative when I have had my eyes tested ever. He was very thorough in explaining what I needed to do to help my eyesight without being overbearing. If there were 5 star plus rating Guy is the man.”

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(North Walsham) - Posted 3 months ago

Thank you for taking the time to leave us such a nice review!

Posted 3 months ago

“I think some of the staff could be a little more welcoming. £300-&500 every two years is a lot of money to pensioners. How about reduced rates for seniors.”

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Posted 3 months ago

Thank you for letting us know about this, your feedback helps us get better.

Posted 3 months ago

“Superb standard of service”

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Posted 3 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 months ago

“I have used Scrivens Opticians for more than 25 years and I've always been very happy with the way all the staff have treated me I don't think that I'll ever change after all these years.”

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Posted 3 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 months ago

“Excellent service , all staff were lovely , pleasant , helpful and knowledgeable. Only thing that stopped it being 5 stars is that I was contacted by phone saying they had a cancellation and asking me to come in earlier . I felt pressurised in to attending earlier than arranged even though it wasn’t convenient for me.”

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Posted 3 months ago

Thank you for letting us know about this, your feedback helps us get better.

Posted 3 months ago

“All good thank you..”

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Posted 3 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 months ago

“Very helpful polite and answered all my questions thank you”

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Posted 3 months ago

Thank you for taking the time to leave us such a nice review!

Posted 3 months ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,645 reviews