Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,617 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 29th June 2025

893

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Transaction all fine”

Helpful Report

Posted 2 years ago

“Great product and great communication but the courier service you used didn't even try to deliver the parcel to me forcing me to go and pick up the parcel from another point. They took a picture of the building from far away, saying that I wasn't home while I had never left the flat that day. Unfortunately for this reason, I will try to avoid shopping from Scandiborn in the future. I hope you have a way to complain with the courier service because it is such a shame to lose customers just for this reason.”

Helpful Report

Posted 2 years ago

Thank you for your review. I am very sorry this has happened and the carrier appears to have not attempted delivery. I will raise this with our carrier as this is not the service we wish to offer. - Nicola

Posted 1 year ago

“The gift was really well received but took weeks to arrive after being paid for so it would have been better to know of the delay as it was for a new baby gift.”

Helpful Report

Posted 2 years ago

Thank you Penny, I am sorry to read you had to wait longer than expected, we have updated delivery lead times to reflect this range currently. -Amy.

Posted 2 years ago

“I love Scandiborn products! They are beautiful well made products. Some to be rather expensive so I tend to await offers before making purchases.”

Helpful Report

Posted 2 years ago

Thank you for the review Cath. -Amy.

Posted 2 years ago

“Not actually sure of product quality as item was a gift, sadly couldn't leave a gift note anywhere which is a bit of an error... especially if you want people to buy your items as gifts! Lovely range of products and look good quality.”

Helpful Report

Posted 2 years ago

Thank you Meghan, I have passed over your feedback to look at if this is something we can fix for future orders/gifts. -Amy.

Posted 2 years ago

“Overall satisfied but as the items purchased were a gift to discover only half was delivered with my personal message and the other half delivered and dispatched from Amazon was very disappointing- I could have just gone straight to Amazon and saved postage!”

Helpful Report

Posted 2 years ago

Thank you Anne I can see that one of your items was dispatched from our warehouse and the other direct from one of our suppliers, who has used AMAZON carrier service. We don't supply on behalf of them or use them as one of our suppliers, it was their carrier service what was used on this occasion. I hope this helps clarify why some of your delivery was received this way. -Amy.

Posted 2 years ago

“I really rate this company. They sell high quality things for children. They are expensive, but compare favourably with other suppliers. They sometimes have special offers. They were very helpful with a special request, and also with a delivery issue. I marked them down because they don't provide a gift wrapping and message service and as I have only used them for gifts and it would have helped me, It seems a lack.”

Helpful Report

Posted 2 years ago

“The two products are lovely. However, since we are here.... they are a gift for an as-yet, unborn grandchild - due to arrive shortly. I don't want to come off your mailing list but I am already fed up with daily emails. It would be much better if you could send them once a week or even better once a fortnight or best once a month. This is a reminder you are out there, there will be other gifts but every day? really? If they continue daily, I shall probably unsubscribe...”

Helpful Report

Posted 2 years ago

Thank you Deborah, I hope all goes well with the new arrival. Sorry to read your feeling overwhelmed with our Marketing material, I will pass this feedback to our Marketing Team to see if they can amend what your receiving. -Amy.

Posted 2 years ago

“I like the range of wooden toys.”

Helpful Report

Posted 2 years ago

Thank you for the review Ryan. -Amy.

Posted 2 years ago

“Overall, I’m really happy with the products. They’re aesthetically pleasing, a good quality overall and I’m happy with the value for money. The only reason I’m not giving the items 5 star is that my Walker came with a chip on the wheel, which is a bit disappointing as it was a gift. Not enough to return, it arrived only days before my sons birthday anyway, but a little disappointing considering the price that the item wasn’t perfect condition.”

Helpful Report

Posted 2 years ago

Hi Ashleigh Thank you for the review, I am really sorry to read this. One of the team will give you a call to discuss further. Thanks -Amy.

Posted 2 years ago

“Good company with some nice exploration bits.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to review us Rachel. -Amy.

Posted 2 years ago

“Lovely selection of baby products.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review us Rebecca. -Amy.

Posted 2 years ago

“It is ok, not too different from picture but a little bit less nice than pictures shown.”

Helpful Report

Posted 2 years ago

Thank you for your review. If there is something we can help with from your order please feel free to contact us and one of our customer service team will be on hand to support. -Amy.

Posted 2 years ago

“Generally very good products.”

Helpful Report

Posted 2 years ago

Thank you Jodi for taking the time to review us. -Amy.

Posted 2 years ago

“We absolutely love the little balance bike scooter and so does our daughter. It’s beautiful and amazing quality. The ramp roller we bought is not so great. The little wooden rollers haven’t been made very well (they are slightly off set) so they keep getting stuck on the ramp and won’t roll all the way to the bottom. The tool bench is honestly amazing! She loves it so much and the quality and attention to detail on this toy is beautiful.”

Helpful Report

Posted 2 years ago

Thank you Rachael I am sorry to read the your experiencing problems with the rollers. My colleague Christine will contact you to see what we can do to fix this for you. -Amy.

Posted 2 years ago

“My two grandsons love this, it’s good looking and there little hands can pick the cars and put them in nicely, it’s a lovely colour.”

Helpful Report

Posted 2 years ago

Thank you Tracey Great to read your happy with your order and by the sounds of it the person of the little hands is too! -Amy

Posted 2 years ago

“Good quality goods and great service. Something a bit different.”

Helpful Report

Posted 2 years ago

Thank you Judith. Feel free to call again. -Amy.

Posted 2 years ago

“Beautiful toys and clothing for babies and children”

Helpful Report

Posted 2 years ago

Thank you for your review Helena, I agree such a lovely range. -Amy.

Posted 2 years ago

“Very happy with the service and purchases.”

Helpful Report

Posted 2 years ago

Thank you Stuart for your review, its great to read your happy! -Amy.

Posted 2 years ago

“I ordered the mint Dutch kitchen for my grandson and he loves it. I'm disappointed, though, as the middle switch doesn't click when you turn it. It arrived fixed and does not sit flush on the panel. I'm not sure how to fix it as it's difficult to access as it's behind the panel.”

Helpful Report

Posted 2 years ago

Thank you for your review Melinda, I am sorry to read that the kitchen you have received doesn't sound up to the usual standard. One of our customer service team will contact you tomorrow and go through some solutions, I am sure we will find the right one for you. -Amy.

Posted 2 years ago

Scandiborn is rated 4.8 based on 17,617 reviews