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Scandiborn Reviews

4.8 Rating 17,905 Reviews
94 %
of reviewers recommend Scandiborn
Company Reviews Product Reviews
7,948
 Metrics Info
4.8
Based on 17,905 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Scandiborn Reviews

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Belinda C
Verified Buyer
“Delighted with toy and the very prompt dispatch however, was disappointed that the ‘First order’ offer was not applicable for this purchase as offered at start.”
Helpful Report
Posted 2 years ago
Thank you for your lovely review :) We look forward to you shopping with us in the future. - Nicola
Posted 1 year ago
Victoria U
Verified Buyer
“Whilst I was very happy that the products were as described and hoped for by the recipient of my gift...the package did not arrive in good condition. I apologise that I did not have the time to inform you at the time but I do have a photograph that I was going to forward to you especially as this was bought as a gift. Thanks, Victoria”
Helpful Report
Posted 2 years ago
Isabelle M
Verified Buyer
“I have bought from Scandiborn before and never been disappointed. This time I think the title is a bit misleading on the 2 dolls I purchased!!”
Helpful Report
Posted 2 years ago
Thank you for your review. I have followed up with an email to you if you could reply at your earliest convenience. - Nicola
Posted 2 years ago
Willow M
Verified Buyer
“Prompt delivery and carefully packed. Lots of very cute and wholesome items, not just for babies.”
Helpful Report
Posted 2 years ago
Thank you for your review :) - Nicola
Posted 2 years ago
Brigid H
Verified Buyer
“Chose to buy from Scandiborn because we've enjoyed some of their other baby toys with our grandson”
Helpful Report
Posted 2 years ago
Thank you for your review :) - Nicola
Posted 2 years ago
Avril B
Verified Buyer
“Lovely quality products. Easy to assemble (pram and bike). Lovely colours. Prompt delivery.”
Helpful Report
Posted 2 years ago
Thank you for your review :) - Nicola
Posted 2 years ago
Thank you for your review :) - Nicola
Posted 2 years ago
Susan H
Verified Buyer
“Nice website”
Helpful Report
Posted 2 years ago
Thank you for your review :) - Nicola
Posted 2 years ago
Natalie B
Verified Buyer
“Easy to use website with lovely product.”
Helpful Report
Posted 2 years ago
Thank you for your review :) - Nicola
Posted 2 years ago
Katerina T
Verified Buyer
“I am a fan of Scandiborn and of the products that it sells. Customer service as well has been great whenever I needed something. The only thing that I didn’t like was the return procedure. I got a pair of boots for my daughter and paid £3.95 for delivery . After trying them on they were a bit small so we needed to exchange for a bigger size. I was advices to return the boots at my own cost for refund and reorder the right size. That meant that I paid again £4.50 to return plus £3.95 to reorder. It doesn’t seem right to have paid £12.50 on deliveries. The business should be absorbing some of those costs. Is just too much.”
Helpful Report
Posted 2 years ago
Rima B
Verified Buyer
“Wonderful silicone toys: beautiful design; great quality; however, very expensive. Purchased with a discount, as could not afford otherwise.”
Helpful Report
Posted 2 years ago
M Y
Verified Buyer
“Beautiful wooden scooter, however the glue was very messy and could be seen around the scooter and the seat cover looked like it had been hacked rather than neatly cut. I purchased it in the sale and didn't give it to my grandson for a couple of months, lesson learnt always check items when they arrive. For such a reputable company I was very disappointed.”
Helpful Report
Posted 2 years ago
Naomi C
Verified Buyer
“I was kept up to date with the order that shipped in good time.”
Helpful Report
Posted 2 years ago
Ruth A
Verified Buyer
“Gifts I sent were good according to the recipient. Evri, the courier, were rubbish. They tried the address only once (it was a Friday before a bank holiday, and then returned the parcel to Scandiborn. No card left. After my email Scandiborn admitted that Evri only tried once. They sent the items again and they were safely received. Maybe try a different courier?”
Helpful Report
Posted 2 years ago
Clare B
Verified Buyer
“Transaction all fine”
Helpful Report
Posted 2 years ago
Roberta D
Verified Buyer
“Great product and great communication but the courier service you used didn't even try to deliver the parcel to me forcing me to go and pick up the parcel from another point. They took a picture of the building from far away, saying that I wasn't home while I had never left the flat that day. Unfortunately for this reason, I will try to avoid shopping from Scandiborn in the future. I hope you have a way to complain with the courier service because it is such a shame to lose customers just for this reason.”
Helpful Report
Posted 2 years ago
Thank you for your review. I am very sorry this has happened and the carrier appears to have not attempted delivery. I will raise this with our carrier as this is not the service we wish to offer. - Nicola
Posted 2 years ago
Penny S
Verified Buyer
“The gift was really well received but took weeks to arrive after being paid for so it would have been better to know of the delay as it was for a new baby gift.”
Helpful Report
Posted 2 years ago
Thank you Penny, I am sorry to read you had to wait longer than expected, we have updated delivery lead times to reflect this range currently. -Amy.
Posted 2 years ago
Cath R
Verified Buyer
“I love Scandiborn products! They are beautiful well made products. Some to be rather expensive so I tend to await offers before making purchases.”
Helpful Report
Posted 2 years ago
Thank you for the review Cath. -Amy.
Posted 2 years ago
Meghan J
Verified Buyer
“Not actually sure of product quality as item was a gift, sadly couldn't leave a gift note anywhere which is a bit of an error... especially if you want people to buy your items as gifts! Lovely range of products and look good quality.”
Helpful Report
Posted 2 years ago
Thank you Meghan, I have passed over your feedback to look at if this is something we can fix for future orders/gifts. -Amy.
Posted 2 years ago
Anne L
Verified Buyer
“Overall satisfied but as the items purchased were a gift to discover only half was delivered with my personal message and the other half delivered and dispatched from Amazon was very disappointing- I could have just gone straight to Amazon and saved postage!”
Helpful Report
Posted 2 years ago
Thank you Anne I can see that one of your items was dispatched from our warehouse and the other direct from one of our suppliers, who has used AMAZON carrier service. We don't supply on behalf of them or use them as one of our suppliers, it was their carrier service what was used on this occasion. I hope this helps clarify why some of your delivery was received this way. -Amy.
Posted 2 years ago
Sandra M
Verified Buyer
“I really rate this company. They sell high quality things for children. They are expensive, but compare favourably with other suppliers. They sometimes have special offers. They were very helpful with a special request, and also with a delivery issue. I marked them down because they don't provide a gift wrapping and message service and as I have only used them for gifts and it would have helped me, It seems a lack.”
Helpful Report
Posted 2 years ago
Scandiborn is rated 4.8 based on 17,905 reviews
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