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Scandiborn Reviews

4.8 Rating 17,013 Reviews

94 %

of reviewers recommend Scandiborn

Company Reviews

Product Reviews

4.8

Based on 17,013 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

03451202244

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 23rd April 2024

Scandiborn 5 star review on 23rd April 2024

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Scandiborn 5 star review on 10th April 2024

875

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chose to buy from Scandiborn because we've enjoyed some of their other baby toys with our grandson”

Posted 7 months ago

Thank you for your review :) - Nicola

Posted 7 months ago

“Lovely quality products. Easy to assemble (pram and bike). Lovely colours. Prompt delivery.”

Posted 7 months ago

Thank you for your review :) - Nicola

Posted 7 months ago

Thank you for your review :) - Nicola

Posted 7 months ago

“Nice website”

Posted 8 months ago

Thank you for your review :) - Nicola

Posted 8 months ago

“Easy to use website with lovely product.”

Posted 8 months ago

Thank you for your review :) - Nicola

Posted 8 months ago

“I am a fan of Scandiborn and of the products that it sells. Customer service as well has been great whenever I needed something. The only thing that I didn’t like was the return procedure. I got a pair of boots for my daughter and paid £3.95 for delivery . After trying them on they were a bit small so we needed to exchange for a bigger size. I was advices to return the boots at my own cost for refund and reorder the right size. That meant that I paid again £4.50 to return plus £3.95 to reorder. It doesn’t seem right to have paid £12.50 on deliveries. The business should be absorbing some of those costs. Is just too much.”

Posted 9 months ago

“Wonderful silicone toys: beautiful design; great quality; however, very expensive. Purchased with a discount, as could not afford otherwise.”

Posted 9 months ago

“Beautiful wooden scooter, however the glue was very messy and could be seen around the scooter and the seat cover looked like it had been hacked rather than neatly cut. I purchased it in the sale and didn't give it to my grandson for a couple of months, lesson learnt always check items when they arrive. For such a reputable company I was very disappointed.”

Posted 9 months ago

“I was kept up to date with the order that shipped in good time.”

Posted 10 months ago

“Gifts I sent were good according to the recipient. Evri, the courier, were rubbish. They tried the address only once (it was a Friday before a bank holiday, and then returned the parcel to Scandiborn. No card left. After my email Scandiborn admitted that Evri only tried once. They sent the items again and they were safely received. Maybe try a different courier?”

Posted 10 months ago

“Transaction all fine”

Posted 10 months ago

“Great product and great communication but the courier service you used didn't even try to deliver the parcel to me forcing me to go and pick up the parcel from another point. They took a picture of the building from far away, saying that I wasn't home while I had never left the flat that day. Unfortunately for this reason, I will try to avoid shopping from Scandiborn in the future. I hope you have a way to complain with the courier service because it is such a shame to lose customers just for this reason.”

Posted 10 months ago

Thank you for your review. I am very sorry this has happened and the carrier appears to have not attempted delivery. I will raise this with our carrier as this is not the service we wish to offer. - Nicola

Posted 8 months ago

“The gift was really well received but took weeks to arrive after being paid for so it would have been better to know of the delay as it was for a new baby gift.”

Posted 11 months ago

Thank you Penny, I am sorry to read you had to wait longer than expected, we have updated delivery lead times to reflect this range currently. -Amy.

Posted 11 months ago

“I love Scandiborn products! They are beautiful well made products. Some to be rather expensive so I tend to await offers before making purchases.”

Posted 11 months ago

Thank you for the review Cath. -Amy.

Posted 11 months ago

“Not actually sure of product quality as item was a gift, sadly couldn't leave a gift note anywhere which is a bit of an error... especially if you want people to buy your items as gifts! Lovely range of products and look good quality.”

Posted 1 year ago

Thank you Meghan, I have passed over your feedback to look at if this is something we can fix for future orders/gifts. -Amy.

Posted 11 months ago

“Overall satisfied but as the items purchased were a gift to discover only half was delivered with my personal message and the other half delivered and dispatched from Amazon was very disappointing- I could have just gone straight to Amazon and saved postage!”

Posted 1 year ago

Thank you Anne I can see that one of your items was dispatched from our warehouse and the other direct from one of our suppliers, who has used AMAZON carrier service. We don't supply on behalf of them or use them as one of our suppliers, it was their carrier service what was used on this occasion. I hope this helps clarify why some of your delivery was received this way. -Amy.

Posted 1 year ago

“I really rate this company. They sell high quality things for children. They are expensive, but compare favourably with other suppliers. They sometimes have special offers. They were very helpful with a special request, and also with a delivery issue. I marked them down because they don't provide a gift wrapping and message service and as I have only used them for gifts and it would have helped me, It seems a lack.”

Posted 1 year ago

“The two products are lovely. However, since we are here.... they are a gift for an as-yet, unborn grandchild - due to arrive shortly. I don't want to come off your mailing list but I am already fed up with daily emails. It would be much better if you could send them once a week or even better once a fortnight or best once a month. This is a reminder you are out there, there will be other gifts but every day? really? If they continue daily, I shall probably unsubscribe...”

Posted 1 year ago

Thank you Deborah, I hope all goes well with the new arrival. Sorry to read your feeling overwhelmed with our Marketing material, I will pass this feedback to our Marketing Team to see if they can amend what your receiving. -Amy.

Posted 1 year ago

“I like the range of wooden toys.”

Posted 1 year ago

Thank you for the review Ryan. -Amy.

Posted 1 year ago

“Overall, I’m really happy with the products. They’re aesthetically pleasing, a good quality overall and I’m happy with the value for money. The only reason I’m not giving the items 5 star is that my Walker came with a chip on the wheel, which is a bit disappointing as it was a gift. Not enough to return, it arrived only days before my sons birthday anyway, but a little disappointing considering the price that the item wasn’t perfect condition.”

Posted 1 year ago

Hi Ashleigh Thank you for the review, I am really sorry to read this. One of the team will give you a call to discuss further. Thanks -Amy.

Posted 1 year ago

“Good company with some nice exploration bits.”

Posted 1 year ago

Thanks for taking the time to review us Rachel. -Amy.

Posted 1 year ago

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Scandiborn is rated 4.8 based on 17,013 reviews