Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,884 Reviews

95 %

of reviewers recommend Rightio

Company Reviews

Metrics

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4.8

Based on 2,884 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mohammed was great! He came quickly, fixed my problem very easily and quickly. Very happy with the service I received today! Job number 5915178.”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that Mohammed was great, he arrived quickly and fixed your problem very easily and quickly. We're also happy to hear that you were happy with the service you received. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“I called for a leak, and the operator asked an amount of bank data which personally I am not comfortable with sharing on the phone. Still, I did set up the appointment, but the engineer showed up 4 hours late, while not answering any of my calls (and by the way, the number I was given to contact him, 03303334538, comes up as associated with other issues as related to timeliness and/or contract problems). In the meanwhile, I did call other companies and I realised that the quote from rightio was quite extortionate, more than twice as much the others, not even including the cost of the materials. I will not use this service again, and I will advise friends and colleagues against using it.”

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Posted 7 years ago

“Mohammed did a fantastic job for me and would be happy to recommend him to anyone else. Job no. 5910940”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Mohammed did a fantastic job and you would happily recommend him to others! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Paid £200 deposit and didn’t turn up to do the job. Called them and after ten minutes on hold they hung up.”

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Posted 7 years ago

“Have been without heat and hot water in sub zero temperatures since Sunday (5 days )when plumber visited, despite having paid over £400 upfront. Calls not being returned. They are unreliable and indifferent - good at making promises but bad at delivering..”

Helpful Report

Posted 7 years ago

“I made arrangements for someone to do an electrical safety check at my sons flat. I was so impressed with the ease of making the arrangement that I agreed to take out an insurance also. I provided my Home number, mobile number, my sons mobile number and my email address. I came home from work on the day of the appointment to a message on my answering machine from right asking me to call back. I spent 15 minutes on hold the first time, 17 minutes the second time only to be hung up on when my call was answered and 20 mins the third time when I was told that there was no cover for my appointment and it would be arranged for the next day when it was not convenient for me. I told them to cancel the appointment and I will also cancel my insurance . Having this sort of service before it has actually begun is not good and being put on hold for that time when I called did not fill me with hope of good service in the future should my son need a call out in an emergency.”

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Posted 7 years ago

“wish I'd read the other reviews. Booked last week for a call out to my elderly mother's flat this morning re an electrical problem. was phoned at 7am today to confirm arrival between 10-11. So I went to the flat and waited. When I called back at 11 to check where they were I was just told there was no one available today. So I cancelled altogether and have sought alternative. Don't do it, they're unreliable.”

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Posted 7 years ago

“Phoned at 9 am. Locksmith arrived at 11:30 Job done efficiently and did not feel I overcharged. Would recommend”

Helpful Report

Posted 7 years ago

Dear Mrs Hunt, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found Rightio to provide you with a 5 star service. Also that we were able to attend your property within 2.5 hours of your call, the job was done efficiently and you did not feel overcharged. We hope you will recommend our services to others and please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Mohammed fixed our problem with no fuss and was very quick and efficient”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that Mohammed fixed your problem with no fuss and was very quick and efficient. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Quick and efficient service.”

Helpful Report

Posted 7 years ago

Dear Mrs Wright, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be quick and efficient. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Efficient service. Knowledgeable engineer..happy to inform customer. .nothing too much trouble. Great.”

Helpful Report

Posted 7 years ago

Dears Mrs Semmens, Thank you so much for taking the time to share your experience. We're so pleased to hear you found our service to be efficient, our engineer to be knowledgeable and also we kept you well informed. We're also happy to hear that you found our service to be nothing of any trouble. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Did not tell the truth about the time to get to us . Did not keep us updated. Had to keep trying to get through to them which was a problem as they did not answer the calls. This was all over period of five hours. at 8:30 pm there website was say that they could get a plumber to us by 10:00 pm not true we were advised the that they would not attend until the next day and no fixed time could be given only between 8:00 and 12:00am .”

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Posted 7 years ago

“Efficient”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be efficient! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Mohammed was on time and did a great job he knew exactly what to do and it was efficiently done He was very helpful and if we have any electrical problems in the future we will certainly use him.”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer Mohammed was on time, did a great job, he knew exactly what to do and it was all efficiently completed. We're also happy to hear that he was very helpful and if you do have any electrical problems in the future then you will use our services again. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“I called this company on Friday morning as I had a fault with my fuse box, resulting in no sockets working throughout the house.I explained that I had a severely disabled son and was dependant on his hoist to enable me to care for him, and was afraid the battery would die on me. An appointment was made for 3.30, this was followed by 2 further phone calls confirming time and details. No one turned up.I called both the numbers I had been given, numerous times, all I got was a message telling me, all operators busy", !I received a call at 8pm to say someone would be calling the following day to make a further appointment! I had in the meantime called someone else who came straight away, for a fraction of the cost I had previously been quoted. Looks to me that, unless you are lucky enough get Mohammed, you have no chance! Considering the cost and the unreliability of the service, I would never recommend this company.”

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Posted 7 years ago

“Tremendous”

Helpful Report

Posted 7 years ago

Dear Mr Nielsen, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be tremendous! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“We haven't had the service we were expecting and communication has been very poor. Waiting 3 days for a repair to a leaking boiler & no time given when this might happen. They only seemed interested in selling a service package. Wouldn't recommend or try again.”

Helpful Report

Posted 7 years ago

“My Boiler broke so had no heating.Was told would get phone call within the hour.Although the price was very expensive, I was pleased I was getting it sorted that day..4 hours later and after me ringing back several times & getting told I was getting call shortly & he was only 5 mins away from me I was eventually told no one was ringing me that day, it would now be next day. Why lie. Why not just tell truth in beginning.. I told them to cancel it. I had also taken a Care plan out which I have since cancelled. I am very upset I spent a afternoon getting nowhere but I have now sorted it at a considerable lower price!!”

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Posted 7 years ago

“Mohammed arrived on time explained every thing done a good job very happy with service.”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that Mohammed arrived on time, explained everything that was done and did a good job. We're so glad to hear that you were happy with the service, please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Called on Saturday, plumber available on Monday morning, they phoned Monday 10 minutes before the latest time they should have arrived to say they couldn't now get here until Wednesday.....dripping water in house for days now, very disappointed widow with young child!”

Helpful Report

Posted 7 years ago

Rightio is rated 4.8 based on 2,884 reviews