Dear Mrs Savage,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that we could offer you a speedy fix and we arrived when we said we would.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mrs Selfe,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that we did a fantastic job, our engineer was fantastic and you found him to be really nice.
All of our engineers are indeed helpful and friendly, so we're glad you found this to be the case.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
“I can’t thank you enough for your fast, efficient and friendly service. The plumber who attended our job was excellent. Would definitely use you again and highly recommend. Thank you.”
Dear Mrs White,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that you found our service to be fast, efficient and friendly and you found our engineer to be excellent.
We hope that you will use our services again and recommend us to others.
Kind Regards, Hannah
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that our engineer Mohammed did a fantastic job and he was really quick.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
“We rang for an emergency and was guaranteed someone was able to attend..SOmeone took our card details to pay.....sent texts to say someone was coming then failed to turn up. When we phoned was told could send someone in 2 days......no apologies and unable to help. Left stranded with a leak and no emergency plumbers to help.
Don’t use this company...they are a let down”
Hi Donna,
Thank you for getting in touch with us. We’re so sorry to hear that you have been disappointed with our service. Our Customer Excellence Department will be able to look into this matter further for you.
If you could please email customer@rightio.co.uk and provide a reference number, or the address of the property, the department will carry out an investigation into this matter.
Kind Regards,
Jason
“Ian was brilliant. Very professional but showed compassion for his job and was sympathetic towards my predicament too. He did a very tidy job. Would defo have him around to fix other things too. He needs a raise from his employer. A great ambassador for Rightio”
Dear Miss Akhtar,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that our engineer Ian was brilliant, very professional, showed compassion for his job and also was sympathetic towards your predicament,.
We're also happy to hear that Ian did a very tidy job and that you would use be happy to use him again. We also feel that Ian is a great ambassador for Rightio so we're glad you found this to be the case.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mr Bohl,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that you found our service to be quick and efficient.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mrs Whitehead,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that you found our service to be brilliant and super quick!
We aim to provide both a brilliant and super quick service on every occasion so we're glad you found this to be the case.
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mr Fox,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that our engineer arrived on time, completed the job quickly and with no mess.
We hope that you will recommend us to others and if we can be of assistance in the future then please do not hesitate to contact us.
Kind Regards, Hannah
Dear Mrs Atkinson,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that you found our service to be excellent and that your problem was resolved within an hour of your initial request.
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mrs Parker,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that our engineer Lee was very nice, knew his job and that it only took a few minutes to unblock the drain.
We will be sure to pass on your kind words to Lee and if we can be of assistance in the future then please do not hesitate to contact us.
Kind Regards, Hannah
Dear Miss Williams,
Thank you so much for taking the time to share your experience.
We're so glad to hear that you were well satisfied and also that you found our engineer to be polite and thorough.
All of our engineers are indeed helpful and friendly, so we're glad you found this to be the case.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
“From the telephone call to your company to the completion of the job it all went very professionally and you did everything exactly how you said you would. Also your contractor was very polite & helpful - great service. Thank you”
Dear Mrs Gaut,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that from your initial phone call through to the completion of the job everything was very professional and we did everything exactly how we said we would.
We're also happy to hear that our engineer was very polite and helpful. All of our engineers are indeed helpful and friendly, so we're glad you found this to be the case.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
“Very professional, came on time and very quickly. Made us aware in easy terms what the problem was and also gave warranty on the work done. Very happy”
Dear Jyoti,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that you found our service to be very professional, we were on time and we were quick.
We're also happy to hear that we made you aware in easy terms of what the problem was and that we offer 12 months warranty on all of our work.
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
“For what it took the job seems expensive but that seems to be the way of the world these days. Having said that a job well done and many thanks for that. I would recommend this company for communication and prompt attention.”
Thank you so much for taking the time to share your experience. We're so pleased to hear that although the job seemed expensive, the job was well done. We hope that you will recommend our services to others for our communication and prompt attention please do not hesitate to contact us again. Kind Regards, Hannah
Dear Mrs Wilkinson,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that you found our service to be prompt and efficient.
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mr Higgs,
Thank you so much for taking the time to share your experience.
We're so pleased to hear that our engineer Dave was brilliant!
We will be sure to pass on your kind words to Dave and if we can be of assistance again in the future then please do not hesitate to contact us.
Kind Regards, Hannah
Dear Mrs Bulger,
Thank you for taking the time to share your experience.
We're so pleased to hear that our engineer arrived on time, did a neat and efficient job and that you are well pleased.
We always aim to please our customers so we're glad you experienced a neat and efficient job!
Please do not hesitate to contact us again in the future if we can be of assistance.
Kind Regards, Hannah
“Impressed with promptness of service, helpfulness of person who took online booking and, above all, the electrician who attended: thorough job, diagnosed issue, and got us back our electricity.”
Dear Mr Lewis,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that you were impressed with the promptness of service you received and the helpfulness of the person who took your online booking.
We're also happy to hear that the engineer who attended your property did a thorough job, diagnosed the issue and got you back your electricity.
Please do not hesitate to contact us in the future if we can be of assistance.
Kind Regards, Hannah
Dear Mrs Harding, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be efficient and our staff to be friendly. Here at Rightio we do our best to provide a service that that is efficient and friendly to all. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah
