Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,884 Reviews

95 %

of reviewers recommend Rightio

Company Reviews

Metrics

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4.8

Based on 2,884 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

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“fast and good job”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be fast and good! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Mohammed provided great service and fixed my lighting issue with ease. A note to the company, the address I provided you with was not the same address given to the electrician. Hopefully you improve on this to avoid any further complications. Other than that, all was good.”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Mohammed provided great service and fixed your lighting issue with ease. We apologise for this mis-hap and we will take your advice on board to make sure this does not happen again. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“the engineer was on time and completed the service with no mess.”

Helpful Report

Posted 7 years ago

Dear Mrs Bilton, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer arrived on time and completed the service with no mess. We always aim to provide a efficient and clean service, so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“I found the service from Rightio to be excellent. From my first contact with the young lady on the 'phone to the efficient and friendly engineers who came promptly and solved the problem quickly, Rightio were first class.”

Helpful Report

Posted 7 years ago

Dear Mr Giblin, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found the service from Rightio to be excellent and first class from your initial call through to our efficient and friendly engineers who came promptly and solved the problem quickly. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Called on Wednesday to arrange a plumber because we think we have a leak in the system. Was happy that the reviews suggested we may get someone out that night but our next preferred day was Saturday. Plumber arranged for Sat between 12-5pm but the 2:30pm we had a call saying the plumber wouldn’t manage until Monday. Bit of a waste of my husbands Saturday & was also a little sceptical about the pricing but was willing to pay for a quick fix. Now that it’s not so “quick” have decided to try find a local plumber instead. Also still wondering how much my phone call to them cost because they had me on hold for over 10 minutes initially to tell me the plumber cancelled & then to put me through to the cancellations department!”

Helpful Report

Posted 7 years ago

“Charged my elderly parents £360 to fix a lock on the their front door left them without a lock overnight and then re-installed the same lock which failed again and the firm then put the phone down when they tried to get them back. Do not use this firm for locksmith services.”

Helpful Report

Posted 7 years ago

“80 year old Aunty had one of their service engineers call today and basically charge her £150 to do nothing but tell her she may need a new boiler he was in her property less than 20 mind total rip off”

Helpful Report

Posted 7 years ago

“The locksmith was prompt, polite and did a good job.”

Helpful Report

Posted 7 years ago

Dear Miss Buttle, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our locksmith to be prompt, polite and did a great job. Please do not hesitate o contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“You We're Booked to Come-Did'nt Turn up !. Booked Again for Another Assessment of Central Heating Quote....Did'nt Turn up Again....No Call to say They'll be a Delay or Not Coming. Waited in on Both Occaisions. Not Very Professional...No Excuse. Noted on Your Reviews you Have a Habit of Upsetting Previous Customers for Not Turning up. Very Annoyed. Obviously you Have No Consideration of Other Peoples Time.”

Helpful Report

Posted 7 years ago

“Fantastic job Andrew highly recommended good price”

Helpful Report

Posted 7 years ago

Dear Mr Hall, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our job to be fantastic, our prices to be good and that you would highly recommend us. It is always great for us to hear that you would recommend us to others as we know we have definitely done our job right. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Mohammad arrived promptly and explained exactly what he was doing. Great job.”

Helpful Report

Posted 7 years ago

Dear Martin, thank you for leaving a review of our business as this really helps us to monitor and improve our services in the future. All of our engineers have a minimum of 5 years experience so that they are able to complete jobs to a high standard and it is therefore great to hear that our engineer, Mohammed, was able to arrive promptly whilst explaining exactly what he was doing for the repair work. Please do consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal.

Posted 7 years ago

“hassle free”

Helpful Report

Posted 7 years ago

Dear Mrs Bennett, We're so glad to hear that you found our service to be hassle free! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Mohammed very efficient and professional. The company does need to inform customers when there are delays to jobs.”

Helpful Report

Posted 7 years ago

Dear Valued Customer, thank you for taking the time to leave a review of our business as this helps to monitor and improve our services in the future. Firstly i would like to apologize for any breakdowns in communication that may have occurred however we do aim to contact all customers in any occasion where there may be a delay to a job. All of our engineers have a minimum of 5 years experience and it is great to hear that you found our engineer, Mohammed, to be very efficient and professional during the process of the work. Please d consider using Rightio for any repair work that you may require. Best Regards, Fergal.

Posted 7 years ago

“Mohammed was extremely helpful, WILL DEFINITELY USE HIM again”

Helpful Report

Posted 7 years ago

We're so glad to hear that Mohammed was extremely helpful and you would definitely use him again! Please do not hesitate to contact us again in the future. Kind Regards, Hannah

Posted 7 years ago

“made a good professional job fixing my plumbed in shower, shame about not coming on the arranged day but the following day but comms were good”

Helpful Report

Posted 7 years ago

Dear Mr Elsworth, We're so pleased to hear that you found our service to be good and professional with the fixing of your plumbed in shower. We do apologise for no being able to come out on the arranged day but we are happy to hear that we could come out the following day and our communication was good. Please do not hesitate to contact us again in the future if we can be of assistance in the future. Kind Regards, Hannah

Posted 7 years ago

“excellent service from the gas engineer!”

Helpful Report

Posted 7 years ago

Dear Mr Davies, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to provide excellent service! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Very impressed with the service I received. I was ringing on behalf of a tenant who had a burst pipe. They agreed to come out the next day and they emailed me a confirmation/quote within minutes of finishing the call and were contacting my tenants to arrange a time before I got through to them! The work was then done the next day and was done to a good standard and was also very good value. All in all, I was very impressed and I hope I have finally found a plumbing company that I can rely on in the future (after being stung by many cowboys!)”

Helpful Report

Posted 7 years ago

Dear Mr Purkes, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you were impressed with the service you received. Also that when you contacted us about a burst pipe that we emailed you a confirmation/quote within minutes of finishing the call and we were contacting your tenants to arrange a time immediately. We're also happy to hear that the work was done the next day, to a good standard, was also very good value and that you were very impressed that you feel you can rely on us in the future! We hope that we will be your first port of call in the future and if we can be of assistance again in the future, then please do not hesitate to contact us again. Kind Regards, Hannah

Posted 7 years ago

“Very professional from telephone response to finished job.”

Helpful Report

Posted 7 years ago

Dear Mrs Everson, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found us to be very professional from your initial telephone response through to the finished job. A professional service is something we aim for with each of our customers, so we're glad you found this to be the case. Kind Regards, Hannah

Posted 7 years ago

“Do not use this company. I've waited in all day for someone to service my boiler and despite being told someone would be with me by 5 pm when I called back to check I was told no one was coming and the next slot available was just under a week away. Really poor service and they've wasted my whole day. I appreciate that some jobs take longer and engineers can't keep a schedule because of that but the service was poor and no effort made to get someone else out within a short time frame. I'd advise using another company who'll hopefully have better service - couldn't be much worse!”

Helpful Report

Posted 7 years ago

“Brilliant response came 1st thing next day. Combi boiler no heating. Repaired well within the time. Very professional. Cannot fault the overall service. A massive well done Kam Dixon the engineer”

Helpful Report

Posted 7 years ago

Dear Mr Beere, Thank you so much for taking the time to leave us a review. We're so pleased to hear that Rightio provided you with a brilliant response and we could attend your property first thing the next day. We're also happy to hear that the repair was done well within the time, professionally, you couldn't fault the service and Kam our engineer did a great job! We will be sure to pass on your kind words to our engineer and please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

Rightio is rated 4.8 based on 2,884 reviews