I called this company on Friday morning as I had a fault with my fuse box, resulting in no sockets working throughout the house.I explained that I had a severely disabled son and was dependant on his hoist to enable me to care for him, and was afraid the battery would die on me. An appointment was made for 3.30, this was followed by 2 further phone calls confirming time and details. No one turned up.I called both the numbers I had been given, numerous times, all I got was a message telling me, all operators busy", !I received a call at 8pm to say someone would be calling the following day to make a further appointment! I had in the meantime called someone else who came straight away, for a fraction of the cost I had previously been quoted. Looks to me that, unless you are lucky enough get Mohammed, you have no chance! Considering the cost and the unreliability of the service, I would never recommend this company.