The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,382 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend loved her birthday pink posy. The first thing she said was that the flowers’ scent is amazing! Thank you!”

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Posted 4 years ago

“Sadly the flowers I ordered fro my sister’s birthday died within less than 24 hours of delivery. This is despite her collection and cutting them immediately upon delivery. I have sent her many flowers recently and this is the only company we have had this issue with. I hadn’t planned on leaving a negative review, but the company never wrote back to my email sharing this information and photo with them! Not great customer service either, I’m afraid.”

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Posted 4 years ago

“Absolutely stunning flowers! I have had to tell my mother to stop sending me thank you messages as it's been two weeks! The smell and diversity of the flowers is incredible. Perfect - would (and will) use again! Thank you!”

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Posted 4 years ago

Dear James, We are so glad your mother was pleased with her bouquet and that you would like to order from us again. We pride ourselves on the scent of our flowers and the diversity of the bouquets. Best wishes, The Real Flower Company

Posted 4 years ago

“Fabulous flowers, I treated myself with my birthday money to the small bouquet . These are a luxury product, the roses are gorgeous and smell divine. The foliage is a lovely mixture, which compliment the roses. I would highly recommend.”

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Posted 4 years ago

“I love David Austin roses and have bought the for years, cut roses and bushes planted in my garden. I was a little concerned at the freshness of the roses when I received them on Saturday and I have to say that by Tues/Weds the condition of them wasn't really acceptable. It's a shame because they're so lovely but the freshness of the condition of them on delivery could be better.”

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Posted 4 years ago

“When my wedding bouquet arrived it was exactly what I wished for. The colours were so bright. When I opened the box the scent of the roses transported me back to my childhood in my grandmother's garden. All through the wedding I could smell the gorgeous scent along with subtle mint and herbs. Everyone commented on how lovely my bouquet was. I will definitely choose flowers from here again, hopefully I'll received some for my first anniversary....?”

The Real Flower Company 5 star review on 28th July 2020

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Posted 4 years ago

“I bought the flowers for my daughter. They arrived perfectly packaged and looked so pretty and she loved them. I would definitely order again.”

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Posted 4 years ago

“Our friends were blown away by the beautiful flowers that you delivered for their diamond wedding anniversary and phoned me several times to tell me. I was very impressed that you also delivered a small cake for their anniversary that I had not ordered. Thank you very much for helping to make their day very special.”

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Posted 4 years ago

“Excellent service. Delivery on time, exceptional flowers.”

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Posted 4 years ago

“Beautiful flowers! The ordering process online was easy to navigate and the flowers were delivered right on time. Five out of five star service.”

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Posted 4 years ago

“Absolutely the most gorgeous flowers I've ever bought. I can't recommend this company highly enough.”

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Posted 4 years ago

“Such a beautiful bouquet of flowers. The colour combination was exquisite! Thank you so much.”

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Posted 4 years ago

“Beautiful flowers, delivered on time with good quality packaging. Wont be buying flowers from anywhere else from now on. 👍”

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Posted 4 years ago

“Good morning I spoke to someone really lovely on the phone this morning regarding this order and the massive amount of trouble I’ve been having with it and she said she could get the flowers remade and redelivered to our London address however thinking about it, I’m a florist myself and make flowers for our house in London all the time, the soul purpose of this bouquet was to be with my father as a gesture more than to have flowers on his birthday when I couldn’t be there and would really rather like to just be refunded for the chaos this has turned into. As well as the shipping because to pay £4.99 for what has happened is just shocking. Regards, Abi Phillips I hope you received my email this morning and I hope these photos further help you understand why I would like everything refunded please. Regards, Abi (Still no response from you regarding these emails)”

Helpful Report

Posted 4 years ago

“We always use your company to send flowers because you can guarantee the quality and they are just fabulous! Everyone always loves to receive them because they are beautiful and so scented”

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Posted 4 years ago

“Well done Real Flower Company! The flowers arrived in a timely fashion and were really lovely. They looked as if they'd been trimmed from a beautiful hay meadow. I would have no hesitation in using this company again and would gladly recommend them to friends and family.”

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Posted 4 years ago

“Consistently beautiful, high quality, scented flowers in every bouquet. Beautifully presented, excellent packaging and delivered by DPD (so you know what time within an hour they will be delivered). Accordingly excellent Customer Service as well. I wouldn't go anywhere else now I have found them. Their Sweet Peas (when in season) are exceptional by the way!”

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Posted 4 years ago

“The on line ordering system worked brilliantly and a minor query I had the next day was promptly answered by a member of staff. The delivery occurred spot on schedule and the recipient was absolutely delighted with the bouquet. The freshness and fragrance of the flowers is really special.”

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Posted 4 years ago

“I ordered some Dahlias, with herbs and some sparking English wine as a 'Thinking of you' surprise for my boss. What a stunning present - absolutely beautiful. I know The Real Flower Company from their incredible flowers at my Brothers wedding, so it's fantastic to be able to send something special as a one-off. And these flowers are incredibly special. I shall be back!”

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Posted 4 years ago

“Purchased as a wedding anniversary gift. Absolutely stunning, and recipients were thrilled to bits.”

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Posted 4 years ago

The Real Flower Company is rated 4.4 based on 1,382 reviews