The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,382 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m writing this review on the strength of how the company treated the fall out from a problem that arose after ordering flowers from them. There was a problem with the flowers and I got in touch with them supplying photos Right away I had an apology and my full payment refunded and a bouquet which I hadn’t expected.I know sometimes things go wrong but after the caring treatment I unexpectedly received I would always recommend this company”

Helpful Report

Posted 4 years ago

Thank you for your understanding Patricia and once again we cannot apologise enough for the issues with your delivery. We hope you enjoyed the bouquet.

Posted 4 years ago

“Always very professional and wonderful flowers 🌷”

Helpful Report

Posted 4 years ago

Thank you for taking the time to review our product and service, it is much appreciated

Posted 4 years ago

“Wonderful flowers but no gift note attached and so the recipients had no idea who it was from. It was a rather Important message of thanks too. I did e mail the Real Flower Company but had no reply!”

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Posted 4 years ago

“I think the recent heatwave had had a detrimental impact on the quality of the blooms.... The large bouquet was a little underwhelming. Effective service and delivery.”

Helpful Report

Posted 4 years ago

“The flowers had a small amount of brown petals at the very edge . This was probably due to heat wave as it’s very unusual to see . Didn’t detract though from scent or beauty”

Helpful Report

Posted 4 years ago

“Absolutely beautiful flowers, I sent them to my best friend and she was so thrilled! They smelt absolutely incredible like no other flowers she had ever smelt. Amazing delivery service too!”

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Posted 4 years ago

“Excellent flowers in the fresh from the farm box which arrived on time. They responded rapidly to an email query about my order.”

Helpful Report

Posted 4 years ago

“Spoke to the owner of the company in the end 15 minutes before customer service finished , and Although helpful and pleasant on the phone the flowers arrived at 6 pm on the day of delivery . The have lasted 2 days and now look dead . Very disappointed for our 25th Anniversary. We won’t be using the real flower company again ! Shame”

Helpful Report

Posted 4 years ago

“Bouquet not as expected. Selected a seasonal bouquet for £55. The style and colour palette not as shown on the website. The mainly pale pink roses were fine but lasted much less than a week and the yellow flowers and variegated foliage did not compliment them. Offered a 10% refund.”

Helpful Report

Posted 4 years ago

“Recipient loved the flowers”

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Posted 4 years ago

Hi Valerie, Thank you for your review and we are so pleased to hear that the recipient enjoyed their flowers. Best wishes, The Real Flower Company

Posted 4 years ago

“Beautiful flowers with great customer service.”

Helpful Report

Posted 4 years ago

Thank you Emily! We certainly pride ourselves on our beautiful flowers and are glad to hear you were pleased with our customer service.

Posted 4 years ago

“Good choice of British grown flowers, smart packaging, great delivery service: just what I needed to make someone smile.”

Helpful Report

Posted 4 years ago

Thank you Lesley. We certainly like to make people smile with our naturally grown British flowers.

Posted 4 years ago

“First order arrived 2 days late (smelt amazing but too late for my wedding anniversary) while the replacement was half the size of the original order and had been damaged by an item inside.”

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Posted 4 years ago

“Beautiful flowers with wonderful fragrance. Definitely the best cut flowers I have seen.”

Helpful Report

Posted 4 years ago

Thank you for your review and we are delighted you enjoyed your flowers. We have worked hard over the years on growing and arranging the finest selection of scented cut roses.

Posted 4 years ago

“The flowers for my daughter’s wedding were beautiful! The folks at The Real Flower Company were helpful and pleasant. I recommend this company with no reservations whatsoever!”

Helpful Report

Posted 4 years ago

“Beautiful flowers, a gift for a friend , she was absolutely thrilled. Delivered promptly, packaged and presented really nicely. Thank you x”

Helpful Report

Posted 4 years ago

“The flowers delivered are as I expected and very pretty. My mother nearly missed the enclosed box of chocolates as she said they are very well hidden and she had thrown the packaging out. Perhaps a note saying chocolates and flowers enclosed would be useful. Thank you for the prompt delivery”

Helpful Report

Posted 4 years ago

“Flowers were excellent, as advertised, and delivered on time. Box was badly damaged, soaking wet in parts (not from internal leakage), but fortunately the flowers survived intact.”

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Posted 4 years ago

“My order 000048633 was superb and a fitting tribute to my late brother as we laid the sheath on the sea following the spreading of his ashes. I was really pleased. My order 000048804 was not as perfect as some of the flowers notably scabious and the "mock" cow parsley had wilted badly in the post. Perhaps not the right choice during a heatwave! Otherwise, the combination worked very well”

Helpful Report

Posted 4 years ago

“I was delighted with the service from this company. My cousin was unable to receive the flowers on the day I had suggested and the company changed the date without any problem. My Cousin texted me, “They are absolutely gorgeous and smell so sweet, thank you! I’m going to take them down to London with me Monday, they are too lovely to leave here!””

Helpful Report

Posted 4 years ago

The Real Flower Company is rated 4.4 based on 1,382 reviews