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The Real Flower Company Reviews

4.4 Rating 1,439 Reviews
84 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,439 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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I think the recent heatwave had had a detrimental impact on the quality of the blooms.... The large bouquet was a little underwhelming. Effective service and delivery.
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Posted 5 years ago
The flowers had a small amount of brown petals at the very edge . This was probably due to heat wave as it’s very unusual to see . Didn’t detract though from scent or beauty
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Posted 5 years ago
Absolutely beautiful flowers, I sent them to my best friend and she was so thrilled! They smelt absolutely incredible like no other flowers she had ever smelt. Amazing delivery service too!
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Posted 5 years ago
Excellent flowers in the fresh from the farm box which arrived on time. They responded rapidly to an email query about my order.
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Posted 5 years ago
Spoke to the owner of the company in the end 15 minutes before customer service finished , and Although helpful and pleasant on the phone the flowers arrived at 6 pm on the day of delivery . The have lasted 2 days and now look dead . Very disappointed for our 25th Anniversary. We won’t be using the real flower company again ! Shame
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Posted 5 years ago
Bouquet not as expected. Selected a seasonal bouquet for £55. The style and colour palette not as shown on the website. The mainly pale pink roses were fine but lasted much less than a week and the yellow flowers and variegated foliage did not compliment them. Offered a 10% refund.
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Posted 5 years ago
Recipient loved the flowers
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Posted 5 years ago
Hi Valerie, Thank you for your review and we are so pleased to hear that the recipient enjoyed their flowers. Best wishes, The Real Flower Company
Posted 5 years ago
Beautiful flowers with great customer service.
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Posted 5 years ago
Thank you Emily! We certainly pride ourselves on our beautiful flowers and are glad to hear you were pleased with our customer service.
Posted 5 years ago
Good choice of British grown flowers, smart packaging, great delivery service: just what I needed to make someone smile.
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Posted 5 years ago
Thank you Lesley. We certainly like to make people smile with our naturally grown British flowers.
Posted 5 years ago
First order arrived 2 days late (smelt amazing but too late for my wedding anniversary) while the replacement was half the size of the original order and had been damaged by an item inside.
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Posted 5 years ago
Beautiful flowers with wonderful fragrance. Definitely the best cut flowers I have seen.
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Posted 5 years ago
Thank you for your review and we are delighted you enjoyed your flowers. We have worked hard over the years on growing and arranging the finest selection of scented cut roses.
Posted 5 years ago
The flowers for my daughter’s wedding were beautiful! The folks at The Real Flower Company were helpful and pleasant. I recommend this company with no reservations whatsoever!
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Posted 5 years ago
Beautiful flowers, a gift for a friend , she was absolutely thrilled. Delivered promptly, packaged and presented really nicely. Thank you x
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Posted 5 years ago
The flowers delivered are as I expected and very pretty. My mother nearly missed the enclosed box of chocolates as she said they are very well hidden and she had thrown the packaging out. Perhaps a note saying chocolates and flowers enclosed would be useful. Thank you for the prompt delivery
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Posted 5 years ago
Flowers were excellent, as advertised, and delivered on time. Box was badly damaged, soaking wet in parts (not from internal leakage), but fortunately the flowers survived intact.
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Posted 5 years ago
My order 000048633 was superb and a fitting tribute to my late brother as we laid the sheath on the sea following the spreading of his ashes. I was really pleased. My order 000048804 was not as perfect as some of the flowers notably scabious and the "mock" cow parsley had wilted badly in the post. Perhaps not the right choice during a heatwave! Otherwise, the combination worked very well
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Posted 5 years ago
I was delighted with the service from this company. My cousin was unable to receive the flowers on the day I had suggested and the company changed the date without any problem. My Cousin texted me, “They are absolutely gorgeous and smell so sweet, thank you! I’m going to take them down to London with me Monday, they are too lovely to leave here!”
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Posted 5 years ago
My friend loved her birthday pink posy. The first thing she said was that the flowers’ scent is amazing! Thank you!
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Posted 5 years ago
Sadly the flowers I ordered fro my sister’s birthday died within less than 24 hours of delivery. This is despite her collection and cutting them immediately upon delivery. I have sent her many flowers recently and this is the only company we have had this issue with. I hadn’t planned on leaving a negative review, but the company never wrote back to my email sharing this information and photo with them! Not great customer service either, I’m afraid.
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Posted 5 years ago
Absolutely stunning flowers! I have had to tell my mother to stop sending me thank you messages as it's been two weeks! The smell and diversity of the flowers is incredible. Perfect - would (and will) use again! Thank you!
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Posted 5 years ago
Dear James, We are so glad your mother was pleased with her bouquet and that you would like to order from us again. We pride ourselves on the scent of our flowers and the diversity of the bouquets. Best wishes, The Real Flower Company
Posted 5 years ago
The Real Flower Company is rated 4.4 based on 1,439 reviews