The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,425 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 29th December 2025

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers and efficient service thank you”

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Posted 3 years ago

Thank you so much! Best wishes, The Real Flower Company

Posted 3 years ago

“A wonderful mixture of beautiful flowers, lovely colours and perfume.”

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Posted 3 years ago

Thank you so much for taking the time to review us, Jane. Your thoughtful words mean a lot, and we will pass them onto our florists! Kind regards, Ciera, and All at RFC

Posted 3 years ago

“The order, including fast response to queries and the delivery was excellent. Even in the week of postal strikes everything was like clockwork. The flowers made lovely button holes and bouquets for bridesmaids. I recommend buying the roses individually to enhance floral displays at a wedding. The bride's bouquet was exactly what she hoped for. The roses weren't as scented as I'd hoped for - but that was my only disappointment and as we had lots of dried lavender in our venue and I added some mint and rosemary it wasn't noticed. Thankyou - we were very grateful”

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Posted 3 years ago

Hello Patricia, Thank you for taking the time to review us, and for the feedback. We always welcome feedback as it means we can constantly work on things and make sure everything is the absolute best for our customers! This being said, we're glad to hear all the wedding arrangements ordered were what you had hoped for. Best wishes, The Real Flower Company

Posted 3 years ago

“Highly recommended. Ordering was easy. The flowers arrived in good classy packaging. The bouquet, button holes & a corsage were all fresh & beautiful. They made a small wedding very special. Thank you”

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Posted 3 years ago

Hello Alison, Thank you so much for choosing us to create our wedding flowers. We're really happy to hear that our flowers gave such a special extra to the day! We hope you had a wonderful day on the day! Best wishes, All at The Real Flower Company

Posted 3 years ago

“Lovely flowers, efficient delivery, good value Thanks”

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Posted 3 years ago

Thanks so much Mel! Warm wishes, Ciera, and The Real Flower Team

Posted 3 years ago

“Beautiful bouquet of fantastic flowers delivered on time and as planned to a very delighted recipient as always. Thank you.”

The Real Flower Company 5 star review on 12th September 2022

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Posted 3 years ago

It makes us so happy to hear that the recipient loved the flowers you ordered from us, Tracy! Thank you so much for your review too. All the best, The Real Flower Team

Posted 3 years ago

“Ordered this bouquet for my Nan’s funeral. Beautiful arrangement. Thank you.”

The Real Flower Company 5 star review on 10th September 2022

Helpful Report

Posted 3 years ago

Hello Lisa, Thank you for choosing us to create the flowers for your Nan's funeral, it means a lot. Thank you also for taking the time to leave a review. Best wishes, All at The Real Flower Company

Posted 3 years ago

“Excellent service My plant was delivered exactly when requested the quality was 1 st Class and I would thoroughly recommend this company and will definitely use them again”

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Posted 3 years ago

Hello Barbara, Thank you! We hope you have lots of fun planting up your order from us. Kind regards, The Real Flower Company

Posted 3 years ago

“The flowers provided are of top class quality. The green packaging is attractive and makes the whole gift to the recipient a very welcome and appreciated floral present.”

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Posted 3 years ago

Hello Stephen, Thank you so much for the lovely feedback. We're so pleased to hear the present was loved by the recipient! Warm regards, Ciera, and The Real Flower Company

Posted 3 years ago

“I received the most lovely bouquet I've ever seen, full of life and colours and fresh as if it had just been picked from the fields. Also, the packaging in which they were delivered was TOP.”

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Posted 3 years ago

Thank you so much Ainhoa! That is really kind of you. I will let our florists know! Best wishes, The Real Flower Team

Posted 3 years ago

“The flowers included in the hand tied were beautiful. It was securely packaged with no breakage of any stems. However, tho a deluxe Best of British bouquet was ordered guaranteeing 26 roses, disappointingly only 20 roses were included.”

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Posted 3 years ago

Hello Joanne, We have messaged you privately so we can look further into this for you. We look forward to hearing from you! Best wishes, Ciera The Real Flower Company

Posted 3 years ago

“I ordered the flowers for a friend for their birthday. The delivery was damaged in transit and did not arrive. I was not informed of this and only found out because I chased it up.”

Helpful Report

Posted 3 years ago

Hello, We're really sorry to hear that this happened. Unfortunately this was an issue with the courier, and was entirely out of our control, but we do understand your frustration. We have raised this further with them, as we want to avoid this from happening with future deliveries, as it causes unnecessary disappointment for our customers. Warm regards, The Real Flower Company

Posted 3 years ago

“Great range and nicely delivered”

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Posted 3 years ago

Helen, thank you. We will pass on your lovely feedback! All the best, All at TRFC

Posted 3 years ago

“Beautiful flowers - especially as all I wanted to send to my friend were Dahlia's. I was kept up to date with the tracking information which was great. would not hesitate to re-order and recommend.”

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Posted 3 years ago

Hello Liz, Your kind words mean a lot to our small team, and I will let the florists know to keep up the good work! Kind regards, Ciera and The Real Flower Team

Posted 3 years ago

“Beautiful flowers delivered on time. Phoned when placing order as Stripe payment system didn't work first time but tried again and no issues. Just a computer glitch possibly. Have ordered from The Real Flower Company before and always had good quality flowers arrive, with good variety and scent.”

Helpful Report

Posted 3 years ago

Hello, and thank you for the review! We're glad we could help you place your order after the little hiccup that occurred. Your review is very appreciated. Best wishes, Ciera and The Real Flower Company

Posted 3 years ago

“Delivery good but flowers disappointing, already tired- looking on arrival. I paid a lot for a larger bouquet, but there didn’t seem to be that many blooms. I want very much to champion independents, but this was a bit disappointing.”

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Posted 3 years ago

“The flowers were delivered in poor condition. My mother in law had to send photographs and an email to get a replacement bunch sent out. The issue was resolved but I am really disappointed, the flowers were to cheer her up at a difficult time not to add a job to her to-do list. Had she not had the energy to complain I would have unknowingly paid £50 for some flowers that had turned brown on day two.”

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Posted 3 years ago

Hello Lisa, Thank you for taking the time to review us. We're sad to hear that you were disappointed with the flowers delivered. We do ask for photographs when flowers arrive not looking so great, so we can get to the bottom of why this happened. It's important for us to look into it so we can avoid it from happening with future deliveries and orders. We sent replacements out so that fresh new flowers could be enjoyed, as we knew it wasn't our usual standard, and definitely don't want our customers to have this experience, especially at such a difficult time. If we can help with anything else please do get in touch with us. Kind regards, The Real Flower Company

Posted 3 years ago

“The service was above and beyond, and the kindness was really appreciated.”

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Posted 3 years ago

Thanks Enid, we try our best! If we can help with anything else just let us know. Warm regards, The Real Flower Company

Posted 3 years ago

“I wanted to choose British grown flowers for my daughter's birthday, that was very important to me. They were delivered on her birthday around mid morning and she loves them. She tells me they are beautifully scented too, with rosemary and pelargoniums maybe? She said they are the loveliest flowers she's ever had, and you can't say better than that! So, thank you!”

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Posted 3 years ago

Thank you so much for choosing us to send flowers to your daughter for such a special occasion! We're really happy to hear they were so loved too! Your thoughtful words mean a lot, Rebecca. Warm wishes, Ciera and The real Flower Company

Posted 3 years ago

“Quick, with accurate time of delivery - nice selection of UK flowers at reasonable cost”

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Posted 3 years ago

Thanks for the review Andrew! We're so glad you chose us to send flowers. All the best, The Real Flower Team

Posted 3 years ago

The Real Flower Company is rated 4.4 based on 1,425 reviews