The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,381 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers are beautiful and always well received.”

Helpful Report

Posted 2 years ago

Hello, and thank you. That's really lovely feedback to hear! Best wishes, The Real Flower Co.

Posted 2 years ago

“£110 bunch of flowers looked like it was around half of that with previous experience. Most flowers were already open”

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Posted 2 years ago

Dear Gerry, Thank you for the review. We're sorry to hear you were disappointed with the flowers that were delivered. Please can we kindly ask you to send us photos of the arrangement so we can look further into this for you? Thank you and we look forward to hearing from you very soon. Kind regards, Customer Services The Real Flower Company

Posted 2 years ago

“I choose the real flower company for my wedding flowers choosing the apricot and peach bouquet for myself the bride and 2 bridesmaids, along with buttonholes. The flowers arrived the morning before the wedding beautifully boxed. The flowers were fabulous just what I wanted. After a night in water they had picked up and the roses had started opening. Overall great service and beautiful flowers.”

The Real Flower Company 5 star review on 5th July 2022

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Posted 2 years ago

Dear Louise, Thank you so much for asking us to create your wedding flowers, it was our pleasure to help with your special day. We hope you had the most wonderful day! Best wishes, All at The Real Flower Company

Posted 2 years ago

“Beautiful sweet peas which is a very rare find. Shame they are not fragranced but still lovely. Well packaged”

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Posted 2 years ago

Hello, Thank you for taking the time to pop up a review! We're sorry to hear the Sweet Peas weren't as smelly as they should be. Please do email our customer service team on info@realflowers.co.uk if you would like us to look into this for you. Best wishes, The Real Flower Company

Posted 2 years ago

“The Real Flower Company are an absolute joy! So incredibly kind and helpful. A huge thank you to Lucy who went above and beyond to support me with my recent order. The flowers I ordered were beautiful and the recipient was thrilled to receive them. Thank you so, so much! Warmest regards ZaraElizabeth Penfold”

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Posted 2 years ago

Hello Zara, We're so glad we could be of help! Please do get in touch again if you need any more help, we're always here and ready to help with whatever your need. Best wishes, Lucy, Ciera and The Real Flower Team

Posted 2 years ago

“Flowers arrived late in the afternoon.”

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Posted 2 years ago

Hello, Thank you so much for your review. Upon checkout, the option for delivery before 6:30pm with APC was chosen, so this is why your order was delivered late afternoon, as it can be delivered at any point in the day up until this time! If you need your order delivered before a certain time, we would be more than happy to accommodate this - you can let us know what time by calling our friendly customer service team on 01730 818300 where they are happy to help. Kind regards, The Real Flower Company

Posted 2 years ago

“Beautifully smelly flowers with pretty presentation”

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Posted 2 years ago

Hello Catherine, We really appreciate the feedback! Thank you for being so kind. Best wishes, The Real Flower Team

Posted 2 years ago

“Beautifully arranged assortment of summer flowers with heavenly sent. Bring the summer inside.”

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Posted 2 years ago

Thanks Gerry, we're so glad we could bring a slice of summer into your home with our flowers and their scent! Warm regards, The Real Flower Company

Posted 2 years ago

“I was recommended to the real flower company, and most certainly have not been disappointed, I have seen a photo of the Bouquet they appear to be absolutely gorgeous, apparently with a lovely scent , perfect ! Thank you”

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Posted 2 years ago

Dear David, Thank you very much for your lovely review! We're so glad the recipient of your order was so pleased. Best wishes, Ciera and The real Flower Team

Posted 2 years ago

“Product very good, unfortunately not delivered on day requested, so guess not really Real Flower Company’s fault as delivery date was promised by both RFC and delivery company.”

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Posted 2 years ago

Hello Susan, Thank you for your review. We have messaged you privately so we can look further into this for you. We look forward to speaking with you soon. Best wishes, Ciera The Real Flower Company

Posted 2 years ago

“Great customer service and stunning flowers”

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Posted 2 years ago

Mrs Johnson, thank you. Your review means a lot to us, we will let our customer service team know to keep up the good work! Kind regards, All at The Real Flower Company

Posted 2 years ago

“I Have used The Real Flower Company for many years and recommended them to many friends. ALways helpful and go that extra mile to ensure wonderful fresh flowers that arrive in good condition. I especially like that they are cultivator to florist and local to me in Hampshire - green all round I'd say!”

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Posted 2 years ago

Hello, and thank you so much for choosing us to send your arrangements (and for choosing local!). We very much look forward to doing more orders for you in the future and helping in any way we can. Best wishes, The Real Flower Team

Posted 2 years ago

“I was so impressed by the flowers absolutely beautiful! Had lots of lovely comments. Your service was top notch. I would recommend you to everyone. Well done.”

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Posted 2 years ago

Thank you so much Karen,your feedback is so kind. We're so happy you had so many compliments, and thank you for recommending us! Warm wishes, Ciera and The Real Flower Company

Posted 2 years ago

“Thanks to the staff who were incredibly helpful.”

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Posted 2 years ago

Thank you! We're glad we could be of help. All the best, The Real Flower Team

Posted 2 years ago

“I don't normally write reviews but OH MY GOD I was blown away by the bouquet that was delivered this week. The flowers were so fresh and the smell was absolutely incredible. I've had so many compliments on the arrangement. I would most certainly recommend to anyone looking to send a stand-out bouquet”

The Real Flower Company 5 star review on 24th June 2022

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Posted 2 years ago

Hello Kristi, Thank you so much for your incredibly kind review! Your kind words mean so much to our very small team of dedicated people and makes us so happy we were able to make you so happy! We look forward to seeing your name in the future. Best wishes, All at The Real Flower Company

Posted 2 years ago

“Beautiful flowers and prompt efficient delivery. Would recommend”

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Posted 2 years ago

Thanks so much Lindsey! Your recommendation is greatly appreciated by us all at RFC. Best wishes, Ciera and The Real Flower Company

Posted 2 years ago

“Once again, my recipient has complimented the flowers I sent with glowing terms.”

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Posted 2 years ago

Hello, Thank you for reviewing us, it means a lot! Thank you also for choosing us to send flowers on your behalf. Warm regards, The Real Flower Team

Posted 2 years ago

“Lovely flowers really appreciated by the recipient - should be for the cost!”

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Posted 2 years ago

Hello Linda, We're glad the flowers were so lovely! We do cost a little extra than some high street brands as all our flowers and roses have been lovingly reared to ensure they have a beautiful strong scent which we pride ourselves on (especially our roses). I hope that helps! Best wishes, The Real Flower Company

Posted 2 years ago

“Excellent service. Brilliant flower secateurs sent to my daughter who is really delighted with them”

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Posted 2 years ago

Thanks so much - we hope they come in as handy to your daughter as they do to us! All the best, The Real Flower Company

Posted 2 years ago

“A truly beautiful & elegant funeral sheaf for my mother of subtle pink scented roses and a mix of other flowers & foliage that she loved, peonies , astrantia & rosemary all in perfect condition. Thank you.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for choosing us to create the sheaf for your mother. We are so glad to hear it was everything you were hoping it would be. Please do let us know if we can help with anything else. Warm wishes, Ciera and the Real Flower Company

Posted 2 years ago

The Real Flower Company is rated 4.4 based on 1,381 reviews