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The Real Flower Company Reviews

4.4 Rating 1,479 Reviews
84 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,479 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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“Due to circumstances beyond The Real Flower Co's control, my delivery was delayed by 24 hours. The Customer Services team expressed regret at the situation and the Christmas wreath was still pretty, but it looked rather tired and at the price I had hoped for a little more. Next time I will probably opt for the cheap and cheerful option from my local market.”
Helpful Report
Posted 3 years ago
“Excellent service. My Sister's Rose arrived on the agreed day, not easy with the present strikes. My friends Rose and Woodland bouquet arrived on the agreed day too and I saw for myself how gorgeous the bouquet was, a lovely natural mix and a different twist to the traditional floral displays. I will most certainly use your company in the future. Thank you very much.”
Helpful Report
Posted 3 years ago
Hello Moira, the strikes the end of last year definitely proved tricky, but we're so glad to hear all went well with both deliveries. We look forward to sending more orders for you again soon! Kind regards, Ciera, and The Real Flower Company
Posted 3 years ago
“Great selection of products; the outward cost is not insubstantial of course but I have used this company several times and each time the responses from recipients have been universally positive, with a lot of WOW comments. So that has to be a good sign of quality.”
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Posted 3 years ago
Hello Andrew, Thank you for the review! It's so great to hear everyone you have sent our flowers to have had such a great response. Warm regards, All at The real Flower Company
Posted 3 years ago
“Disappointing arrangement for the money. The number of flowers and size of the arrangement did not meet expectations. Wished I had bought locally to the recipient. I have been with Real Flower Company for many years and this was the first time they did not meet expectations.”
Helpful Report
Posted 3 years ago
Hello Mark, Thank you for taking the time to write a review of us. We're sorry to hear you are disappointed with the arrangement. Please can we kindly ask you to email over to us at info@realflowers.co.uk, any pictures you might have so we can look further into this? Thank you, and we look forward to speaking with you. Best wishes, The Real Flower Company
Posted 3 years ago
“Absolutely OUTSTANDING!!!! They arrived in a beautiful green box with a pretty bow on. The flowers are beautiful. Sadly no smell but hey they look beautiful so I’m not fussed. Will be back for more beautiful flowers. Merry Christmas 🎄 Thankyou!!!”
The Real Flower Company 5 star review on 23rd December 2022 The Real Flower Company 5 star review on 23rd December 2022
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Posted 3 years ago
“Beautiful and fresh Christmas table wreath, delivered on time in perfect condition”
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Posted 3 years ago
Hello Amanda, and thank you! I shall pass your lovely feedback onto our florists. All the best, The Real Flower Company
Posted 3 years ago
“The Christmas wreath was a surprise for me and what a wonderful it was ! Beautiful in a gloriously natural way, smile comes to my face every time I open the front door. Very happy recipient”
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Posted 3 years ago
Hello Judy, We're so happy to hear our flowers put such a smile on your face! Thank you for your very kind words. Best wishes, Ciera, and the real Flower Team
Posted 3 years ago
“An excellent service with beautiful blooms, expertly arranged and delivered. The perfect gift.”
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Posted 3 years ago
Thank you so much, and we are so pleased to hear the gift was as beautiful as when it left us. Warm regards, The Real Flower Company
Posted 3 years ago
“Good selection of autumn flowers and foliage - recommended.”
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Posted 3 years ago
Hello Lynn, and thank you for recommending us! Best wishes, The Real Flower Team
Posted 3 years ago
“My Christmas door wreath is beautiful.”
The Real Flower Company 5 star review on 16th December 2022 The Real Flower Company 5 star review on 16th December 2022
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Posted 3 years ago
Dear Judith, we are so pleased that you enjoyed your Christmas Door Wreath, and thank you for giving us a five-star review. With best wishes, The Real Flower Team
Posted 3 years ago
“Absolutely gorgeous bouquets every time!”
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Posted 3 years ago
Dear Diana, Thank you for posting a five-star review for us, sorry for the delay in responding to you. We are so happy that you love our bouquets. With best wishes The Real Flower Company Team
Posted 3 years ago
“After a problem with the delivery courtier I received my beautiful wreaths. Exceptional customer service and five star products. Thank you”
Helpful Report
Posted 3 years ago
Dear Susan, thank you for your kind review, we are so pleased that you were happy with the wreaths and we can only apologise on behalf of the couriers for the issues that you had. With very best wishes The Real Flower Team
Posted 3 years ago
“Very good was actually not the best answer for the flowers ( white/cream roses) received by my friend for her 88th Birthday. I was there when the roses arrived. And they looked and smelled beautiful. It could not have been better. Thank you very much! ingrid Houston”
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Posted 3 years ago
Thank you Ingrid, you words are really kind, and appreciated. We're so happy to hear the flowers were so enjoyed. I will let our florist's know! Best wishes, All at The Real Flower Company
Posted 3 years ago
“Excellent service. Beautiful flowers (perfumed). My daughter in law was delighted,”
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Posted 3 years ago
We're delighted to hear your daughter in law was so thrilled with the flower delivery! Thank you also for taking the time to review us. Best wishes, The Real Flower Team
Posted 3 years ago
“Excellent service and beautiful flower arrangements!”
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Posted 3 years ago
Thank you so much Hilton! All the best, The Real Flower Company
Posted 3 years ago
“The flowers were wilting and the foliage was dead. It was very embarrassing that they were so poor in quality and we were ashamed that they had been put on my nephews coffin. It would have been better if they had not been ordered at all.”
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Posted 3 years ago
“The flowers were sent as a gift. The recipient said they were "the most beautiful flowers ".”
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Posted 3 years ago
Thank you, we're so glad the recipient loved their flowers from us! Warm wishes, The Real Flower Company
Posted 3 years ago
“As always, the flowers were delivered exactly as promised. They were for my friend who had just come home from Hospital and she was delighted with them. I always use The Real Flower Company now because I know that whoever receives them will not be disappointed.”
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Posted 3 years ago
Hello Christine, Thank you for your kind words. We look forward to sending more flower deliveries for you soon! Best wishes, The Real Flower team
Posted 3 years ago
“Great service. Beautiful rose plant for a friend in need. The presentation of gift & the courier service were excellent. I’ll definitely use again.”
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Posted 3 years ago
Thank you so much Jacqueline! We hope the rose bush brings your friend years of joy. Best wishes, The Real Flower Team
Posted 3 years ago
“The recipient of the flowers I sent was both delighted and impressed by the quality of the flowers, the packaging and the arrangement.”
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Posted 3 years ago
Hello Jane, Thank you for the lovely feedback! We're glad they were enjoyed. Best wishes, The Real Flower Company
Posted 3 years ago
The Real Flower Company is rated 4.4 based on 1,479 reviews