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The Real Flower Company Reviews

4.4 Rating 1,438 Reviews
84 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,438 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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£50 for roses that were terrible
Helpful Report
Posted 3 years ago
I've a long-standing history with the company and its elegant, scented bouquets. Having visited Rosebie Morton's flower farm several years ago and met her, I appreciate her commitment to provide the best and most generous and her company is always my 'go to' for guaranteed quality, reliability and gorgeousness!
Helpful Report
Posted 3 years ago
Dear Valda What a lovely review - thank you so much for taking the time to write. We really do try to get things right and it is very rewarding to receive such positive and generous feedback. With best wishes from Grania and everyone at The Real Flower Company
Posted 3 years ago
Pleased with the gifted candle but no message was attached so my friend didn’t know who it was from
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Posted 3 years ago
Beautiful flowers that arrive dressed in a large, elegant, perfectly green box tied with thick luxurious ribbon. Inside the most heady fragrance greets you. The flowers are safely nestled and held safely in paper and once lifted out you see their true beauty. Just divine. The bouquet is skilfully crafted so that to view from every angle is a true joy. There are many different, incredible colours and shapes each with their own unique fragrance that sit together with delicate strength within a skeleton of fantastic greenery. This as a bonus still perfect a good few weeks after your roses have gone over. It is a true delight to receive these flowers. I can’t recommend them enough. If you love real roses then The Real Flower Company is for you.
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Posted 3 years ago
Good morning Caroline, Thank you so much for your incredibly kind review, it means so much to us! I shall let our florists know to keep up their amazing work, and our small dedicated team here at RFC to keep up the great work they do too. We look forward to sending more flowers again for you very soon, and take care. With best wishes, The Real Flower Company Team
Posted 3 years ago
My friend said this was the best bouquet she has ever received -wonderfully fragrant, very beautiful and long-lasting.
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Posted 3 years ago
What wonderful news! We hope your friend thoroughly enjoyed their flower delivery. Warm wishes, Ciera, and The Real Flower team.
Posted 3 years ago
Lovely bouquet with wonderful scent from the roses and herbs. Well worth it despite the high price. Lasted for 10 days too! Photo is after 8 days.
The Real Flower Company 5 star review on 13th February 2023
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Posted 3 years ago
Thank you for your review Ian, and we're thrilled to hear the flowers went down so well! With best wishes, The Real Flower Co.
Posted 3 years ago
Sent the winter collection to my sister and she was absolutely delighted with them, excellent service as well.
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Posted 3 years ago
Thanks so much, Linda, that's really great for us to hear! Warm regards, The Real Flower Company
Posted 3 years ago
The Christmas wreath delivered was a different colour from that published on the website. The quality of construction was poor, the contents started to wilt the next day and my complaint to the company was not followed through.
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Posted 3 years ago
Really beautiful flowers in a pretty hat box. My daughter was so thrilled with this gift. It was extremely special but on the expensive side for me so I can only use order with careful thought
Helpful Report
Posted 3 years ago
We're so happy to hear your daughter was thrilled with her flower treat from us! Thank you for revieing us. With best wishes, The Real Flower Team
Posted 3 years ago
The arrangement was delivered on time and my wife was delighted. It lasted over 2 weeks, was very beautiful all over Christmas and guests commented in a very positive way.
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Posted 3 years ago
Hello Robert, thank you so much for your review. We will let our florist's know to keep up the amazing work! We are so pleased the flowers were loved over the festive season. Best wishes, The Real Flower Team
Posted 3 years ago
The flowers were beautiful as always! Delivered on time, the recipient loved them.
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Posted 3 years ago
Hi Deane, so great to hear the flowers were so loved by the recipient! We hope they enjoy their beautiful flowers. Best wishes, Ciera, and The Real Flower Company
Posted 3 years ago
Fantastic quality, better than any other company i have used.
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Posted 3 years ago
Thank you Mark, that's really kind, and great to hear. Thank you also for taking the time to review us. Warm regards, Ciera, and The Real Flower Team
Posted 3 years ago
I have always loved the real flower company and order frequently from you mostly for myself but also for friends. In general I’m very happy but the last delivery was not good. The rose petals seemed scorched and I’ve already had to throw two away. I’m not going to choose 5 stars but this is pretty much a one off. I can provide photos. Katherine Bergen Coughlin
Helpful Report
Posted 3 years ago
Hi Katherine, We're sorry to hear your last delivery didn't go so well. Please can we kindly ask you to send the photographs to info@realflowers.co.uk so we can take a look further for you? Thank you, and we look forward to your email. Best wishes, Customer Services, The Real Flower Company
Posted 3 years ago
This is my go to florist,when l need a really special bunch of roses delivered! They bring such joy and are wonderfully fresh!
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Posted 3 years ago
Hi Carole, and thank you for your very kind words! It was a pleasure to send flowers for you, and we look forward to helping you again soon. Kind regards, The Real Flower Team
Posted 3 years ago
I ordered a wedding bouquet and it was a wonderful flowers with fresh and sweet scent. Fast delivery and a perfect quality! The bouquet has been living for 2,5 weeks 💕❤️😻 Many thanks 😊
The Real Flower Company 5 star review on 5th January 2023
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Posted 3 years ago
Hello Hristina, we all hope you had the most wonderful wedding day, filled with many happy memories. I have passed your feedback onto the florist who created your bouquet, and they are thrilled the bouquet was so loved. Very best wishes, All at The Real Flower Company
Posted 3 years ago
Excellent customer service. Christmas table wreath was of exceptional quality.
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Posted 3 years ago
Hello Paul, we're so happy to hear the wreath looked superb on your table! With best wishes, Ciera, and The Real Flower Team
Posted 3 years ago
I simply love The Real Flower Company! Must admit I never even look else where, when I want to send flowers! Hilde, Oxford
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Posted 3 years ago
Thank you Hilde, it means a lot! We look forward to sending more flowers for you again very soon. Kind regards, All at The Real Flower Company
Posted 3 years ago
Christmas flowers were fantastic quality and delivered on time.
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Posted 3 years ago
Thank you so much, we hope you had a wonderful Christmas! All the best, The Real Flower team
Posted 3 years ago
I have used your company on many occasions had have been impressed with the quality of your blooms. The wreath arrived looking tired and dried up. I was disappointed
Helpful Report
Posted 3 years ago
Hello, We're sorry to hear you were disappointed with your wreath from us. Please can we kindly ask you to email any photographs you might have of it to info@realflowers.co.uk so we can look further into this for you? We look forward to hearing from you. Kind regards, The Real Flower Company
Posted 3 years ago
Due to circumstances beyond The Real Flower Co's control, my delivery was delayed by 24 hours. The Customer Services team expressed regret at the situation and the Christmas wreath was still pretty, but it looked rather tired and at the price I had hoped for a little more. Next time I will probably opt for the cheap and cheerful option from my local market.
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Posted 3 years ago
The Real Flower Company is rated 4.4 based on 1,438 reviews