The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,273 Reviews

83 %

of reviewers recommend The Real Flower Company

Company Reviews

Metrics

Info

4.4

Based on 1,273 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 15th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These were a gift for my mum and she loved them. I sent her the pale white/cream sweet peas and she said they were just beautiful. Thank you for sending beautiful and classy flowers.”

Helpful Report

Posted 2 years ago

Hi Melanie, We're so pleased your mum loved our Sweet Peas, (we love them too!). Thanks for taking the time to pop up a review. Warm regards, The Real Flower Company

Posted 2 years ago

“Really pleased for daughters wedding. Beautiful bouquet delivered on time. Will order from you again, Many thanks...June Donne”

Helpful Report

Posted 2 years ago

Dear June, Thank you so much for the wonderful feedback, and for choosing us to arrange your daughters wedding flowers. We look forward to helping you with other future orders! Best wishes, Ciera, and The Real Flower Team

Posted 2 years ago

“I ordered the reoccurring 3-month delivery of a large bouquet for my wife as a surprise, the flowers arrived on time and looked beautiful, however after 4 days the roses were not looking their best unfortunately and after 6 days they needed to be trashed. Some of the smaller flowers are still OK for the next couple of days by the look of them. Hopefully the next bouquet my wife is due to receive next month will be better and last a bit longer. Considering the cost of these flowers generally, I would expect them to last at least a week. Would I buy from this company again? I will but there is always the nagging doubt about Quality as in the past it's not always guaranteed based on the experience of previous orders.”

Helpful Report

Posted 2 years ago

Hello Gary, Thank you so much for taking the time out of your day to review us. We do guarantee that our flowers last for at least 5 days, as compared to supermarket flowers that have been bred for longevity, we have kept our scent gene in, so our flowers don't tend to last as long. That being said if there is anything you would like to talk to our team, about your order, we're always on the end of the phone and happy to help. We will contact you privately also to come up with a plan of action as to how we can make future orders run more smoothly. Best wishes, The Real Flower Company

Posted 2 years ago

“Flowers delivered on time, good presentation.”

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Posted 2 years ago

Thanks, Paola, that's fab to hear! Thank you for taking the time to review us. All the best, The Real Flower Team

Posted 2 years ago

“We bought these flowers for my Mum who loves sweet peas but won't be with us to enjoy them in season. Therefore it was important to have sweet peas full of the perfume we love and the Real Flower Company lived up to this. Thank you for bringing a piece of summer forward for her.”

Helpful Report

Posted 2 years ago

Hi Gillian, Thanks so much! Sweet Peas are one of our faves too, so we're really happy to hear your mother was so thrilled with them. Have a lovely sunny summer! Well wishes, Ciera and The Real Flower Team

Posted 2 years ago

“Definitely my favourite flowers and really helpful staff. My only concern is the reliability of the delivery team . Think need to improve communication when letting know flowers delivered . But love the flowers and designs”

Helpful Report

Posted 2 years ago

Dear Jonathan, Thank you for taking the time to review us, we're so glad to hear our flowers are your favourite! With regards to DPD, they should send an email and text message updating you both when being dispatched, and when the flowers have been delivered, but if they are not, and you would like more communication, please do contact us so we can help sort what may be going wrong. We're always happy to help! Best wishes, The Real Flower Company

Posted 2 years ago

“The flowers from The Real Flower Company are truly stunning and the delivery service is super quick and reliable. Highly recommended.”

Helpful Report

Posted 2 years ago

Thank you for your nice review. We're so pleased that you loved the flowers and that they were delivered quickly and efficiently! With best wishes from us all at The Real Flower Company

Posted 2 years ago

“My wedding flowers arrived at 9.30 on the morning before our big day. The packaging was excellent and despite something moving into the top of my bouquet during transit, they were fine. Beautifully tied with the signature green ribbon and pearl pins.”

Helpful Report

Posted 2 years ago

Many thanks for your nice review. We are so pleased that your wedding flowers arrived safely and on time and that you were pleased with them! We hope you had a wonderful day. With best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“I ordered a bouquet of the David Austen roses for my mother's 80th birthday. She was absolutely delighted with them - saying goodbye they were the best flowers that she had ever had. Many thanks”

Helpful Report

Posted 2 years ago

Dear Karen Many thanks for your nice review. We are all so pleased that your mother loved her David Austen bouquet - just the thing for an 80th birthday and we hope that all in all she had a very happy day! With best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“Easy to navigate website, I ordered a monthly seasonal posy for my mum's birthday. She was absolutely delighted both with the flowers and the personalised letter which came with them. Thank you so much for making her feel special on her 89th birthday!”

Helpful Report

Posted 2 years ago

Dear Dorothy Many thanks for your nice review. We are so pleased your mother was happy with your gift to her of a monthly Seasonal Posy. She certainly deserves to feel special on her 89th birthday - and for many months to follow! With best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“My daughter was delighted with her sweet peas - “long stems” was mentioned! They certainly brightened her day.”

Helpful Report

Posted 2 years ago

Thank you for your nice review. We're so pleased that your daughter liked her sweet peas and noted the famous 'long stems'! It's great to know that our sweet peas brightened her day. With best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“Lovely fragrant flowers. My mother was delighted with them! She even noted they were packaged well and the delivery is with DPD so you get a time slot and it was delivered at that time. Perfect! Couldn’t ask for more :)”

The Real Flower Company 5 star review on 31st March 2022

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Posted 2 years ago

Dear Nicole Thank you for your nice review. We are so pleased that your mother enjoyed her flowers - and even the packaging and delivery! It's great to get the feedback - thank you. With best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“The Real Flower Co was easy and efficient to order through. The flowers arrived the next day and were stunning. Being environmentally friendly was essential for me, but there is no compromise in quality, in fact quite the opposite, the quality of the flowers was the best I've come across. Thank you Real Flower Co.”

Helpful Report

Posted 2 years ago

Dear Andy Many thanks for your very nice review. We're so pleased that you were happy with your flowers and the way we operate. It's great to get the feedback and know when we are getting it right! With best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“The very happy recipient shared a photo of the flowers received and they looked amazing. Thank you.”

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Posted 2 years ago

Thank you so much for your review - we're so pleased that the flowers looked amazing and made someone happy! Best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“Simple, straightforward ordering process. Flowers delivered on time in a good sturdy presentation box. The flowers are absolutely beautiful and the colours of the blooms are stunning. The arrangement is elegant and opulent. It lights the whole room up and makes me smile every time I look at it.”

The Real Flower Company 5 star review on 28th March 2022

Helpful Report

Posted 2 years ago

Dear Jane Many thanks for your very kind review. We're so happy to hear you enjoyed our flowers and that they made you smile! Best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“Perfect flowers, scent beautiful.”

The Real Flower Company 5 star review on 27th March 2022

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Posted 2 years ago

Thank you for your nice review, we're so pleased you liked your flowers. What a beautiful photograph - we love the fish in the background! Best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“I had ordered a spring flower funeral sheaf and asked for as much yellow in it as possible (my untie's favourite colour). This they did and it looked beautiful. Delivery was at the time requested. I love (and she would have) the fact that the flowers are grown sustainably and are Fair Trade. Thank you.”

Helpful Report

Posted 2 years ago

Dear Sheila Many thanks for your nice review. We are so pleased the spring flowers for your aunt's funeral arrived safely and that the predominance of yellow and how the flowers were grown would have met with her approval. We hope the day went well for you. With best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“I first came upon 'The Real Flower Company' at Winchester Farmer's market, and could never pass by without a bunch of roses and garden herbs. So when searching for a flower company during lockdown I was very happy to find the online shop. I sent Mum flowers every month for 2 years during lockdown. Every month they arrived and she was happy. On one occasion the courier made a mistake and a quick email direct to 'The Real Flower Company' quickly resolved the issue. I also ordered flowers for my sisters' wedding, and as for Mum they were lovely, and the scent was amazing. Their sweet peas seedlings were an ideal Easter present for the rest of the family too. If you want old style roses or garden bouquets that smell divine -& delivered with care - look no further.”

Helpful Report

Posted 2 years ago

Dear Frances What a wonderful review, thank you so much. It is lovely to hear that our flowers have helped through trying times, attended weddings and made presents for your family. Thank you for your loyalty and company on our floral journey! With best wishes, Grania and all at The Real Flower Company

Posted 2 years ago

“The flowers were a gift to cheer up a friend who is ill. She loved them. The company has produced beautiful flowers and first class service for as long as I can remember. Simply excellent.”

Helpful Report

Posted 2 years ago

Dear Mr Rolfe Thank you for your lovely review. We are so pleased that your friend liked the flowers and we hope that she is feeling better. With best wishes, Grania and everyone at The Real Flower Company

Posted 2 years ago

“Wonderful choice of flowers (florists choice)”

Helpful Report

Posted 2 years ago

Dear Penny Thank you for your nice message. We are so pleased that you liked your Florist's Choice flowers. Best wishes, Grania at The Real Flower Company

Posted 2 years ago

The Real Flower Company is rated 4.4 based on 1,273 reviews