Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 17th February 2026

644

Anonymous

Anonymous // 01/01/2019

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“I was nervous as the parcel didn't initially arrive after 48 hours but instead it arrived the day before my dog's birthday which was even better! The dog loved it and even ate the wrapper.”

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Posted 1 year ago

“Absolute spot on and love the free popcorn too! I'm sure my doggy will love it!”

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Posted 1 year ago

“Not yet given the edible card to my friends dog but service obtaining the card was xcellent, maybe ingredients of edible card would have been a nicer touch.”

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Posted 1 year ago

“It arrived in good time and was very much appreciated!”

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Posted 1 year ago

“Purchased a vanilla birthday cake for my dog and his brother. They absolutely loved it. Will defo get from here again”

Postman Pooch 5 star review on 11th June 2024

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Posted 1 year ago

“Again never fail to deliver am sure my we willow will love her birthday box when she will get it tonight when I get back from my work.”

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Posted 1 year ago

“Thankyou for the cake. Buddy loved it. As soon as he smelled it he wanted to eat it.”

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Posted 1 year ago

“Such a great gift for my dog's 10th Birthday! Good value for money and a nice personalised touch - will be ordering from here again!”

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Posted 1 year ago

“Very pleased with the content we received and our dog loved the treats and toys too! Customer service/Ben was very quick to respond to my last-minute request and had the package shipped off within 2h of ordering it. Highly recommend!”

Postman Pooch 5 star review on 7th June 2024

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Posted 1 year ago

“The pooches enjoyed the birthday cake from postman pooch😊 Impressed thank you”

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Posted 1 year ago

“Such lovely items, I got a birthday box for my dog’s birthday and she absolutely loved it! Such cute gifts. Will be ordering again for sure!”

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Posted 1 year ago

“Everything was absolutely amazing and my wee dog loves it all”

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Posted 1 year ago

“Amazing service, quick delivery just in time for Cali’s birthday! Plus, they sent a signed birthday card specifically to Cali! She loved the cake and the doggy wine, would definitely shop here again!”

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Posted 1 year ago

“Speedy delivery, lovely products, edible cards great idea and training shoe and muffin are favoured toys right now”

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Posted 1 year ago

“Very disappointed. Box I received was not what was ordered. Reached out 3 days ago and no response. Will not use again.”

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Posted 1 year ago

“I hadn’t received my original parcel but they sent me a replacement with some added extras as an apology.”

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Posted 1 year ago

Hi Michelle, I am really sorry to hear this we will work to resolve this for you asap. I have checked our support tickets and I am unable to locate any email from you regarding this. Could you drop our support desk a quick email on support@postmanpooch.zendesk.com and we will get this rectified today for you. Thanks Postman Pooch

Posted 1 year ago

“Excellent products really loved by my grand fur baby would buy a gain”

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Posted 1 year ago

“My dog loved his birthday box. Quick delivery and great quality! Pooch approved!”

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Posted 1 year ago

“I ,or rather have had several deliveries from this company and the quality is always to a high standard. I can order only the things Murphy prefers so everything in the box is used”

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Posted 1 year ago

“Ordering was really easy, delivery was very fast, most of all my dog loved his birthday cake, thank you very much”

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Posted 1 year ago

Postman Pooch is rated 4.8 based on 2,003 reviews