Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 2,078 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Postman Pooch 5 star review on 20th August 2026

678

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service and product”

Helpful Report

(Nelson) - Posted 2 years ago

“My dog really enjoyed the toys and treats he got in his birthday box”

Helpful Report

Posted 2 years ago

“Chose a few individual packets of treats. Delivered quickly and well packed. Great service!”

Helpful Report

Posted 2 years ago

“Great product !!!”

Helpful Report

Posted 2 years ago

“Excellent service!! Toys and parcel delivered really quickly and would absolutely use again:)”

Postman Pooch 5 star review on 25th August 2024

Helpful Report

Posted 2 years ago

“Lovely little box ❤️”

Postman Pooch 5 star review on 23rd August 2024

Helpful Report

Posted 2 years ago

“Great looking and tasting (apparently) cake - the first cake type treat that she’s ever wanted to eat! One very satisfied customer!”

Postman Pooch 5 star review on 22nd August 2024

Helpful Report

Posted 2 years ago

“Very pleased with the birthday box”

Helpful Report

Posted 2 years ago

“Our dog loves his birthday box with its assortment of treats and soft toys and delivery is always prompt. However this time we were disappointed as we received another dog’s birthday card. Fortunately our dog was oblivious (as he can’t read!!!!) but this would have been awkward if we had been sending this as a gift to another dog. Otherwise, the box was perfect.”

Helpful Report

Posted 2 years ago

“Excellent service and fantastic products, Willow agrees too 😁”

Postman Pooch 5 star review on 19th August 2024

Helpful Report

Posted 2 years ago

“Arrived on time, Dawnie loved the cake very much!”

Helpful Report

Posted 2 years ago

“My dog loved the cake”

Helpful Report

Posted 2 years ago

“She loved her cake 🎂 🥮 🍥 🥞 🧁 🍰”

Helpful Report

Posted 2 years ago

“Original box got lost in transit but resolved extremely quickly and box itself was perfect”

Helpful Report

Posted 2 years ago

“I absolutely love this idea, what a cute box! My boy loved it ♥️”

Helpful Report

Posted 2 years ago

“Coco was very happy with her birthday box 😊🥳🐾”

Postman Pooch 5 star review on 12th August 2024

Helpful Report

Posted 2 years ago

“Arrived a day late, even though I paid for 48hr postage. Sent multiple emails, received no reply. Will never use again”

Helpful Report

Posted 2 years ago

Hi Claire, Thank you for your feedback, and I'm sorry to hear that your experience didn't meet expectations - this is certainly not our intention. I’ve looked into our support system and wasn’t able to find any tickets from you. Could you please reach out to us at support@postmanpooch.zendesk.com We’d love the opportunity to resolve any issues for you as quickly as possible. Regarding the delivery delay, I apologise for the inconvenience. Due to the disruptions in the UK that weekend involving the riots, many parcels were unfortunately delayed, which was beyond our control. Best regards, Postman Pooch

Posted 2 years ago

“My dog says "thank you Postman Pooch". She loves this variety of treats and chews. They arrived well packaged and the delivery time was great. I shall be ordering these again.”

Helpful Report

Posted 2 years ago

“Fantastic service and quick delivery. We got a get well soon gift box and it was perfect for the poor dog that broke its leg.”

Helpful Report

Posted 2 years ago

“Fantastic natural products delivered on time and easy to place order. Only wish they were not all pilled individually within the box, would be nice if they were individually packaged, also more paper within the inside of the box would be better.”

Helpful Report

Posted 2 years ago

Postman Pooch is rated 4.8 based on 2,078 reviews