Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 2nd May 2025

Sharron Finch

Postman Pooch 4 star review on 28th April 2025

Michelle Blake

Postman Pooch 5 star review on 23rd April 2025

Lorraine Mitcham

614

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ted absolutely loved his birthday box, a great selection of treats, a birthday hat and a cupcake with a candle! We will definitely order again from Postman Pooch!”

Helpful Report

Posted 1 month ago

Hi Lorraine, Thank you for your wonderful review! We're so happy to hear that Ted enjoyed his birthday box - it sounds like a pawsitively delightful celebration! Your support means the world to us, and we can't wait to help you celebrate again in the future. Best, The Postman Pooch Team

Posted 1 month ago

“Thanks for our prezzie”

Postman Pooch 5 star review on 21st April 2025

Helpful Report

Posted 1 month ago

Hi Vincent, Thank you for your lovely review! We're so glad you enjoyed the gift. It's always a pleasure to brighten someone's day with a special surprise. If you ever need anything else, don’t hesitate to reach out! Best, The Postman Pooch Team

Posted 1 month ago

“My Easter Bunny holding an Easter Egg is a present for my friends dog, he is receiving it tonight. It is great quality and I am sure Archie, a border collie will have much fun with it, thank you.”

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Posted 1 month ago

Hi Janis, Thank you for your fantastic review! We're so pleased to hear that you’re happy with the quality of the Easter Bunny toy. We hope Archie has an absolute blast with it—there's nothing quite like seeing our furry friends enjoy their presents! If you need anything else in the future, we're here for you. Best, The Postman Pooch Team

Posted 1 month ago

“Fast delivery, great products and very reasonable pricing. Milly ate the whole bag of the venison treats, and she is a fussy eater. The duck is a hit, she never leaves it, never seen her having so much fun with a toy. Super happy with the overall experience and I will be shopping here again for sure.”

Helpful Report

Posted 1 month ago

Hi Malgorzata, Thank you for your amazing review! We're thrilled to hear that Milly loved the venison treats and the duck toy—it's always a joy to see our furry friends having fun. Your kind words about our fast delivery and reasonable pricing mean a lot to us. We can’t wait to welcome you back for your next shopping experience! Best, The Postman Pooch Team

Posted 1 month ago

“Great service. Package came in good time. And my dog loved her cake/ treats. The cake was quite small but due to decor i can understand the price. Would definitely order the natural box from here again though.”

Helpful Report

(Nelson) - Posted 1 month ago

Hi there, Thank you for your glowing review! We're delighted to hear that your dog loved her cake and treats. We appreciate your understanding regarding the size and pricing of the cake; we strive to balance quality and presentation. We're excited that you're considering the natural box for your next order - we can’t wait to serve you and your furry friend again! Best, The Postman Pooch Team

Posted 1 month ago

“Stumbled upon the website while searching for dog friendly birthday cake as my furson was turning 10. Great website with an easy to understand layout. All postage charges clear to see. Great communication with emails regarding tracking. Package arrived safe and well”

Postman Pooch 5 star review on 16th April 2025

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience on our website while searching for a special birthday cake for your furson. It's great to know that the layout and clear postage information were helpful for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out! Best wishes, The Postman Pooch Team

Posted 1 month ago

“Cake good quality”

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(Nelson) - Posted 1 month ago

Hi Basil, Thank you for the fantastic review! We're so glad to hear that you enjoyed the cake quality. It means a lot to us knowing our furry friends are loving our treats. If you ever need anything else, don't hesitate to reach out! Best, The Postman Pooch Team

Posted 1 month ago

“Very quick service and great choice of products”

Postman Pooch 5 star review on 14th April 2025

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(Nelson) - Posted 1 month ago

Hi Kerry, Thank you for the fantastic review! We're so glad you found our service quick and enjoyed the variety of products we offer. Your satisfaction means the world to us! If you ever need anything else, feel free to reach out! Best, The Postman Pooch Team

Posted 1 month ago

“Great service, good selection of very reasonably priced items and reliable delivery.”

Helpful Report

(Nelson) - Posted 1 month ago

Hi Victoria, Thank you so much for your fantastic review! We're delighted to hear that you appreciated our service and found our selection to be both good and reasonably priced. Your support means a lot to us! If you need anything else or have any questions in the future, don’t hesitate to reach out. Best wishes, The Postman Pooch Team

Posted 1 month ago

“Quick delivery, the group was very helpful on choosing treats for my pooches and all 3 love the treats”

Helpful Report

(Nelson) - Posted 2 months ago

Hi Joanne, Thank you so much for your fantastic feedback! We're delighted to hear that our team was able to help you choose the perfect treats for your pooches and that all three of them are loving them. Quick delivery is something we strive for, so it's great to know we hit the mark! If you ever need assistance again, feel free to reach out! Wags and woofs, The Postman Pooch Team

Posted 1 month ago

“Good choice for my German shepherd he loves his treats”

Helpful Report

(Nelson) - Posted 2 months ago

Hi Rosie, Thank you for the fantastic review! We’re so happy to hear that your German shepherd loves his treats. It’s always a joy to know our products bring happiness to furry friends. If you ever need anything else or have more feedback, feel free to reach out! Best, The Postman Pooch Team

Posted 1 month ago

“Great choice of products for a birthday box! Rock loved every treat and toy! Great idea, good value for money and will definitely be back!”

Helpful Report

(Nelson) - Posted 2 months ago

Hi Jessica, Thank you so much for your amazing review! We're thrilled to hear that Rock loved every treat and toy from the birthday box. It's wonderful to know you found our selection and value to be just right for your special occasion. We can't wait to welcome you back for more fun products in the future! Best, The Postman Pooch Team

Posted 1 month ago

“Our toy poodle loved his hamper! Well worth it. Thank you!”

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(Nelson) - Posted 2 months ago

Hi there, Thank you so much for the amazing review! We're thrilled to hear that your toy poodle loved the hamper. It truly warms our hearts to know that our products bring joy to your furry friend. If you ever need anything else, don't hesitate to reach out! Best, The Postman Pooch Team

Posted 1 month ago

“Absolutely fantastic cake over the moon with it delivered promptly overall really happy and bella and her two sisters loved the cake.”

Postman Pooch 5 star review on 4th April 2025

Helpful Report

(Nelson) - Posted 2 months ago

Hi Darren, Thank you so much for the incredible review! We're over the moon to hear that you and Bella, along with her sisters, loved the cake. It's always our goal to deliver joy and deliciousness to our furry friends. If you need anything else in the future, don't hesitate to reach out! Best wishes, The Postman Pooch Team

Posted 1 month ago

“Lovely cake and packed really thoughtfully. The card and candle were nice touches. As our dog is now 14 we may not have another birthday to celebrate so we wanted this to be special, and she LOVED the cake. Whilst it is small, it is full of ingredients and they really dont need much at all. It will last for days. Thank you.”

Helpful Report

(Nelson) - Posted 2 months ago

Hi Louise, Thank you so much for your heartfelt review! We're delighted to hear that you found the cake lovely and enjoyed the thoughtful touches like the card and candle. It's truly special that you made this birthday meaningful for your beloved dog. We appreciate your kind words about the quality and longevity of our cakes. If you ever need anything else in the future, please don't hesitate to reach out. Warm wishes, The Postman Pooch Team

Posted 1 month ago

“My doggie loved it”

Helpful Report

(Nelson) - Posted 2 months ago

Hi Maria, Thank you for your amazing review! We're so happy to hear that your doggie loved the treats. It always brings us joy to know that our furry friends are enjoying what we offer. If you need anything else or have more pups to pamper, just let us know! Best, The Postman Pooch Team

Posted 1 month ago

“I was so pleased with the birthday box I got for my dog with a good variety of toys and treats with also a birthday card addressed to her which was a lovely touch”

Postman Pooch 5 star review on 1st April 2025

Helpful Report

(Nelson) - Posted 2 months ago

Hi Claire, Thank you for the delightful review! We're thrilled to hear that your dog loved the birthday box and that you appreciated the variety of toys and treats. The personalized birthday card is indeed a special touch, and we're glad you liked it! If you ever need anything else for the furry celebrations, just let us know! Best wishes, The Postman Pooch Team

Posted 1 month ago

“Treats arrived quickly. Dogs love them.”

Helpful Report

(Nelson) - Posted 2 months ago

Hi Mim, Thank you for your amazing review! We're so happy to hear that your dogs love the treats and that they arrived quickly. It makes our day to know our furry friends are enjoying what we have to offer! If you need anything else in the future, just let us know! Best, The Postman Pooch Team

Posted 1 month ago

“The items in the birthday box really are lovely but not exactly as per the contents on the website. That is the only reason I didn’t give full marks. The dog popcorn was not included.”

Helpful Report

(Nelson) - Posted 2 months ago

Hi Louise, Really sorry about the missing popcorn! I’ve passed this on to our team, and it’s now being packed and sent out today for you. Thanks for your patience, and if there’s anything else I can help with, just let me know.

Posted 2 months ago

Hi Louise, Thank you for your feedback! We're delighted that you enjoyed the items in the birthday box, but we’re sorry to hear that the dog popcorn was missing. We strive for accuracy and will certainly take your comments into account to improve our offerings. If there's anything else we can do for you, please let us know! Best, The Postman Pooch Team

Posted 1 month ago

“Arrived quickly, great selection and good quality”

Helpful Report

(Nelson) - Posted 2 months ago

Hi Jack, Thank you for the amazing 5-star review! We're delighted to hear that you had a great experience with our quick delivery, selection, and quality. It's always our goal to provide the best for our customers and their furry friends. If you ever need anything else, just let us know! Best, The Postman Pooch Team

Posted 1 month ago

Postman Pooch is rated 4.8 based on 1,873 reviews