Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 2,078 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Postman Pooch 5 star review on 20th August 2026

678

Anonymous

Anonymous // 01/01/2019

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“Very Tasty treats Arrived early Dog loves them”

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(Nelson) - Posted 2 years ago

“Excellent delivery! And definitely worth the money !”

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(Nelson) - Posted 2 years ago

“Brilliant box of dog goodies and treats. I will definitely be ordering again at Christmans 🎄”

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(Nelson) - Posted 2 years ago

“My dog absolutely loves these treats, especially all the sausages. Really happy to have found a company that sells healthy products. Quick delivery, I would recommend.”

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Posted 2 years ago

“Daughter was delighted with the birthday box for her red fox labradors 2nd birthday”

Postman Pooch 5 star review on 20th September 2024

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(Nelson) - Posted 2 years ago

“Great products, delivered quickly. I have one very happy dog.”

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(Nelson) - Posted 2 years ago

“Lola loved her birthday box, she was so excited to get her cupcake and all of her new toys out!”

Postman Pooch 5 star review on 19th September 2024

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(Nelson) - Posted 2 years ago

“Really good service, received a call to inform me that they had run out of the particular colour toy that I had ordered. Asked if I wanted another colour, but as I didn't need the goods straight away I opted for a short delay and to get exactly what I ordered. The doggie Birthday cake arrived really well wrapped, and in perfect condition. The toys were all lovely. Also included was a birthday party kit with a banner, balloons, doggy party hat and a Bandana, this was a gift from the company as an apology for the initial problem with my order.”

Postman Pooch 5 star review on 17th September 2024

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(Nelson) - Posted 2 years ago

“These are all good sized healthy treats at a great price. I have 4 happy dogs who are enjoying the mixed box, some fave treats & some new to them. Well worth trying.”

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(Nelson) - Posted 2 years ago

“Not really worth the money, was disappointed”

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(Nelson) - Posted 2 years ago

“Fantastic service and products. Fast delivery and easy to order from overseas. Happy customer and pouch. RJ”

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(Nelson) - Posted 2 years ago

“Great selection box that has been a hit with our Tibetan terrier. Well packaged and very good value. Will definitely be ordering again”

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(Nelson) - Posted 2 years ago

“Not received it’s gone way over my expectations”

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(Nelson) - Posted 2 years ago

Hi Helen, I'm really sorry to hear that your parcel hasn't arrived on time. Unfortunately, Royal Mail can experience occasional delays with certain parcels. According to the tracking information, it is out for delivery today. In the future, if there's a delay, please don't hesitate to reach out to us directly at support@postmanpooch.zendesk.com. We'll either contact Royal Mail to investigate the issue or send out a replacement right away. As a gesture of goodwill for this inconvenience, if you reach out to support, I'll arrange for a £5 voucher to be sent to you. Thank you for your understanding.

Posted 2 years ago

“Everything arrived in plenty of time even though I ordered late for my dogs Birthday. The items were lovely and Jessie enjoyed getting stuck in.”

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(Nelson) - Posted 2 years ago

“Super fast delivery and fab items packaged very well and my dog loved it for his birthday”

Postman Pooch 5 star review on 6th September 2024

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(Nelson) - Posted 2 years ago

“I sent this to my friend for his dogs birthday . He said it was fabulous and sent Digby II to a happy frenzy”

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(Nelson) - Posted 2 years ago

“My puppy absolutely loved the cake that was bought for him.”

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(Nelson) - Posted 2 years ago

“I used postman pooch last year for my dogs 4th birthday, it was brill, so used them again this year, ordered a birthday box and a cake, cake was £13, received the box, never received the cake, have asked for a refund 3 times via e Mail, no reply or refund, very disappointed”

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Posted 2 years ago

Hi Rebecca, I’m truly sorry to hear about your experience. After reviewing our support tickets, we couldn't find any support tickets related to this issue. However, we want to make this right for you! Please reach out to us at support@postmanpooch.zendesk.com, and our customer service team will be happy to assist with a refund or replacement. Thank you for bringing this to our attention. Postman Pooch

Posted 2 years ago

“brilliant items and great service. they even threw in a freebie!! really pleased and will be ordering again.”

Postman Pooch 5 star review on 30th August 2024

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(Nelson) - Posted 2 years ago

“Always good”

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Posted 2 years ago

Postman Pooch is rated 4.8 based on 2,078 reviews