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Postman Pooch Reviews

4.8 Rating 2,014 Reviews
96 %
of reviewers recommend Postman Pooch
4.8
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Postman Pooch 5 star review on 17th February 2026
Natalie Karr
Postman Pooch 5 star review on 19th December 2025
Anonymous
Postman Pooch 5 star review on 19th December 2025
Anonymous
Postman Pooch 5 star review on 26th October 2025
Bev Newton
Postman Pooch 5 star review on 11th October 2025
Kirsten Irvine
Postman Pooch 5 star review on 11th October 2025
Kirsten Irvine
Postman Pooch 5 star review on 11th October 2025
Kirsten Irvine
644
Anonymous
Anonymous  // 01/01/2019
My dog goes nuts when the box arrives he opens it himself takes his toys and leaves me to put away the treats and clean up the box haha he recognises it and only does it to that box I can’t thank them enough Iv been ordering the boxes for over a year now and love it well worth the money
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Posted 10 hours ago
Nicely presented and arrived before the estimated delivery/quickly from order. Our dog loved the toy and took that from the box first. She shared the biscuits with her 2 doggy siblings and they have all enjoyed them.
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Posted 4 days ago
I'm not happy with your services as it takes to long to arrives. My dog birthday was 24rd march and the order arrives Week later. I won't buy with you again.
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Posted 6 days ago
Amazing customer service, and my dog loved his birthday treats!
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Posted 1 week ago
Love the big bags of goodies, so does Otto my dog by the way! Always arrive quickly and really good value.
Postman Pooch 5 star review on 28th March 2026
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Posted 1 week ago
Quick delivery Just on time for Millie's Birthday Very happy, my Millie loved her Birthday box. Birthday card, treats, toys, absolutely pawsome. Thank you so much 🙂🐾❤️
Postman Pooch 5 star review on 26th March 2026
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Posted 1 week ago
Thank you good value x
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Posted 1 week ago
My nieces dog Skye celebrated her 1st birthday and as a special surprise I ordered a Birthday box for her. Was the perfect gift the presentation box was special and fun with lots of birthday treats which she loved. Item was delivered on time and was a really good price with excellent customer service. Will use this company again.
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Posted 2 weeks ago
Really pleased with quality of pooch treats, speed of delivery and price. All five dogs enjoyed the treats, there was something for everyone in there.
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Posted 2 weeks ago
Great choice of natural treats for my 3 pooches. Easy to use website and great customer service
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Posted 2 weeks ago
Fast delivery I have ordered the birthday box but haven’t given Milo it as his birthday is next month but contents look great
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Posted 3 weeks ago
Love the variety and the fact you can pick and mix for your dogs’ faves.
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Posted 1 month ago
Very pleased with everything I have purchased Speedy delivery good value Thank you
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Posted 1 month ago
I buy for my friends dog, everything I have brought is great quality and I know won’t buy from anyone else as I know I can trust what I am buying for my friends dog.
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Posted 1 month ago
Great business and products, fabulous communication when had issues at Christmas... It was resolved swiftly and came in time as part of furr babies present. My girls love all the products, the birthday boxes are great value and I love the attention to detail. Highly recommend to any owners who want to try their babies
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Posted 1 month ago
Great service and products with speedy shipping. They also added a lovely little personalied birthday card for my dog. Really made it special.
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Posted 1 month ago
I really wanted to love this company as I’m always keen to support small businesses, especially for dog treats. Unfortunately, my experience wasn’t great. The delivery was very slow, and when the order didn’t arrive as expected, the response to my email query also took quite a while (which may not entirely have been their fault, but it was still frustrating). On top of that, the product itself didn’t feel like great value for the money. I genuinely wanted to support them, but overall the experience was disappointing.
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Posted 1 month ago
Amazing company. I first used them back in 2022 for my senior doggo for his sadly last birthday and I knew I had to use them again for my puppy’s first birthday
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Posted 1 month ago
Super products and swift postage. The mixed bag of treats is excellent quality. Has definitely become my favourite supplier.
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Posted 1 month ago
I love Postman Pooch - a realiable site to get all the gifts I need for my dog in one, easy to navigate place, and always reliably delivered. In an instance where there has been an issue with an order, I receive a text to let me know what has happened, provide me with options, and what they are offering me by way of compensation - perfect for managing the situation and allowing me to decide how I would like to proceed. The service and care is clear from this company, and I will continue to use them as my provider of choice for all of my dogs gifts and celebration treats!
Postman Pooch 5 star review on 17th February 2026
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Posted 1 month ago
Postman Pooch is rated 4.8 based on 2,014 reviews