Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,788 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 21st October 2024

585

Anonymous

Anonymous // 01/01/2019

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“The most perfect doggy gift, easy to order , arrived on time and excellent value for money”

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(Nelson) - Posted 19 hours ago

“Brilliant service delivery and the dogs loved there gift boxes”

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(Nelson) - Posted 21 hours ago

“i ordered a box of goodies for my dogs birthday the order was delivered quickly and the prices were not to bad”

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(Nelson) - Posted 1 day ago

“Lovely birthday gift for my Girl. Can’t wait to give it to her on her birthday. Beautiful little pink striped monkey and special birthday treats. 🥰”

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(Nelson) - Posted 3 days ago

“Super speedy delivery of a great adventure calendar for my pooch that he just loves!”

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(Nelson) - Posted 5 days ago

“Excellent, thank you”

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(Nelson) - Posted 5 days ago

“Fantastic products and prompt delivery”

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(Nelson) - Posted 6 days ago

“Trouble free parcel delivery nice presents for the ones we love Would recommend that a short message could be included in the gift; when placing the order or a separate delivery address as an option”

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(Nelson) - Posted 1 week ago

“Fantastic service”

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(Nelson) - Posted 1 week ago

“I never received”

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(Nelson) - Posted 1 week ago

Hi Suzanne, Thanks for reaching out! I’ve looked into your order, and according to the tracking information, it was delivered on 16th November. We have emailed you your tracking link again. If you need any further assistance, please reach out to us on support@postmanpooch.zendesk.com and we will be happy to help further.

Posted 1 week ago

“Fantastic natural products for my 3 bullbreeds they especially love the rabbit ears”

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(Nelson) - Posted 1 week ago

“Amazing bday box. Our dog-son Albert loved it and so did our kids!! Thank you!”

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(Nelson) - Posted 2 weeks ago

“Such a great service. Would definitely recommend. Lovely choice of toys and treats, all at a great price too!”

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(Nelson) - Posted 2 weeks ago

“The cake arrived intact (it was bubble wrapped even inside the box, very secure packaging). Dog loved it and ate it all :)”

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(Nelson) - Posted 2 weeks ago

“The boxes themselves are great and I've been buying them for nearly a year. But they've recently had a website change of some sort and I've been told that my payment details have been rejected. I also can't now log in to the website (my account just says that there have never been any orders) and the support hasn't been any help at all. Unfortunately they now seem to be ignoring me, so I'm looking elsewhere for treats for my dog. Shame really....”

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(Nelson) - Posted 3 weeks ago

Hi Paul, Thank you for your feedback. We appreciate your patience while we’ve been working on resolving this issue. We’ve been in touch with the company that manages the app for our subscriptions to understand why your subscription wasn’t appearing in your account. It turns out that your subscription on our previous site had a “pending” status due to failed orders. As a result, when we transitioned to the new system, your subscription wasn’t carried over since it wasn’t active at the time. However, your account details were successfully transferred. We hope this explanation clarifies things, and we’re here to assist further if needed. Thank you for your understanding! Best regards, Postman Pooch

Posted 2 weeks ago

“Really lovely gift for pups birthday. He loved it! Arrived very quickly and really good fun”

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(Nelson) - Posted 3 weeks ago

“I have used postman pooch several times for birthday and Christmas boxes The toys are excellent quality and last much longer than most other toys. The service they provide is excellent.”

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(Nelson) - Posted 1 month ago

“My doggy loved his birthday box, full of tasty treats and kong balls, although he's destroyed the indestructible kong balls, riped the felt off but that's more on kong 🤣. Plenty gifts in the box and it made him so excited opening it. Nice touch with the handwritten birthday card and cake. Will be back for Christmas treats for him. Love what postman pooch is doing 👌”

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(Nelson) - Posted 1 month ago

“He loved it”

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(Nelson) - Posted 1 month ago

“Easy to order, good selection of goodies arrived promptly excellent service and good quality”

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(Nelson) - Posted 1 month ago

Postman Pooch is rated 4.8 based on 1,788 reviews