Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,872 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,872 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 2nd May 2025

Sharron Finch

Postman Pooch 4 star review on 28th April 2025

Michelle Blake

Postman Pooch 5 star review on 23rd April 2025

Lorraine Mitcham

614

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An incredible little business! They are worth every penny. They really care about the customer and the animals. I would absolutely recommend to anybody who wants to celebrate a special birthday!”

Postman Pooch 5 star review on 7th June 2025

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Posted 2 days ago

“We have a Black Labrador, Bailey… his sole goal in life is to eat.. He loves the chicken feet… he thought the rabbits ear was a toy… but ended up eating it all.. I think he will love all the chews… xx”

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Posted 3 days ago

“Delivered a wonderful birthday box just in time for my dog’s 10th birthday. It really meant a lot that it was delivered in time on such short notice and made the day more special.”

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Posted 3 days ago

“Bought for my wee dogs birthday on 3rd July”

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Posted 4 days ago

“Great service”

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Posted 6 days ago

“I absolutely love Postman pooch and their range. I’ve bought 3 different birthday boxes for mine & a friends pooches. They aren’t for a while but being able to order early and have such a choice is fab. My 3 also love the natural treats that can be bought separately, as can the toys. They also have a range for my chewer!! Can’t wait for them all to open them on their birthdays as they have been thoroughly spoilt! Easy to use website & great communication from order to delivery.”

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Posted 1 week ago

Hi Sarah, Thank you so much for your kind words! We're absolutely thrilled to hear that you love our range and that your pups are in for a delightful surprise on their birthdays. It’s fantastic to know that you found our website easy to use and appreciated our communication throughout the process. We’re all about making your experience as enjoyable as possible! We can't wait to hear how they all react when it’s time to open their treats! Warm wishes, Team Postman Pooch

Posted 1 week ago

“Lovely gift, my furry grandchild was delighted with her birthday box of goodies.”

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Posted 1 week ago

Hi Louise, Thank you so much for your wonderful review! We’re thrilled to hear that your furry grandchild loved her birthday box of goodies. It warms our hearts to know our gifts bring joy to pets and their families alike! We look forward to helping you celebrate many more special occasions in the future! Warm wishes, Team Postman Pooch

Posted 1 week ago

“The delivery arrived on time. My 13 year old retriever was really excited when he saw the cake and gulped it within few minutes . He loved it! It was just so lovely watching him enjoy his delicious treat. Would buy this again!”

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Posted 1 week ago

Hi there, Thank you for the lovely review! We're so glad to hear that your retriever enjoyed his cake and that it brought you joy to watch him devour it. It makes our day to know that our treats bring so much happiness to your pup! We look forward to providing more delicious moments for you both in the future! Warm regards, Team Postman Pooch

Posted 1 week ago

“Excellent quality, quick delivery and an amazing range of gifts in the box, the portrait experience voucher alone is fantastic value! Our girl loved exploring the treats and toys!”

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Posted 2 weeks ago

Hi Erica, Thank you for your amazing review! We're delighted to hear that your girl enjoyed exploring all the treats and toys in the box. It’s wonderful to know you found the portrait experience voucher to be such a fantastic value! We can’t wait to help create more joyful moments for you and your pup in the future! Warm regards, Team Postman Pooch

Posted 1 week ago

“Ive ordered from Postman Pooch 3 times now, always brilliant. Plus I love the name 😂. I ordered toys, birthday hats and natural treats for the 6 dogs staying with us, 3 huskies which are mine, 2 cockapoos who belong to my sister but she’s in the Royal Navy on deployment for 9 months so I’m looking after them, and my other sisters Sprocker Spaniel until she can move up here (highlands of Scotland) so tomorrow 18th May is one of the cockapoos birthday so we shall be having a little doggy birthday party.”

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Posted 3 weeks ago

Hi Beth, Thank you so much for your fabulous review! We're thrilled to hear that you've enjoyed shopping with us multiple times and that our name brought a smile to your face! It sounds like you have quite the lively crew to celebrate with, and we hope all the dogs have a fantastic birthday party. We can't wait to help you with your future orders! Warm regards, Team Postman Pooch

Posted 1 week ago

“Denzel loved all the items in the box especially the birthday cake Very well packaged Will definitely order again Thanks for making my dogs day”

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Posted 1 month ago

Hi Christine, Thank you for your fantastic review! We’re so happy to hear that Denzel loved everything in his box, especially the birthday cake! It brings us joy to know we could help make his special day even more delightful. Looking forward to serving you both again! Warm regards, Team Postman Pooch

Posted 1 week ago

“Amazing the dogs loved it and didn’t take them long to eat it, will be ordering again the end of this month for my other baby (dog)”

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Posted 1 month ago

Hi Jack, Thank you so much for your fantastic review! We’re thrilled to hear that your dogs loved their treats and enjoyed every bite. It warms our hearts to know we’ll be part of their happy moments again soon! Wishing you and your fur babies all the best! Warm regards, Team Postman Pooch

Posted 1 week ago

“My daughter lives away with her 2 dogs so the birthday boxes are a great idea.”

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Posted 1 month ago

Hi Rebecca, Thank you for your wonderful review! We're so glad to hear that the birthday boxes are a hit with your daughter and her dogs. It’s a joy for us to help make their special days a little brighter! Wishing you and your family many more happy celebrations together! Warm regards, Team Postman Pooch

Posted 1 week ago

Hi Rebecca, Thank you for your lovely review! We’re so pleased to hear that our birthday boxes are perfect for your daughter and her furry friends. It warms our hearts to know we can help make their celebrations special, no matter the distance! Wishing you and your family lots of joyful moments together! Warm regards, Team Postman Pooch

Posted 1 week ago

“Wouldn’t hesitate to recommend this company for your doggy treats. Placed an order for my dogs birthday and after a problem with Royal Mail meaning it would not reach me on time I contacted the company and they ensured I got my order by hand delivering it to me. Absolutely first class customer service!! My dog absolutely loved his goodies. Thank you so much 🐾”

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Posted 1 month ago

Hi Sharron, Thank you so much for your wonderful review! We’re thrilled to hear that you were happy with our customer service and that your dog loved his birthday treats. We always do our best to ensure that our furry friends get their goodies on time, and we’re glad we could help make the celebration special! Wishing you and your pup many more joyful moments together! Warm regards, Team Postman Pooch

Posted 1 week ago

“Really happy with this product”

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Posted 1 month ago

Hi Hilary, Thank you for your wonderful review! We’re so happy to hear that you are really satisfied with our product. Your happiness means the world to us and we’re thrilled to have you as part of the Postman Pooch family. Wishing you and your furry friend all the best! Warm regards, Team Postman Pooch

Posted 1 week ago

“Very quick delivery, large amount of healthy chews. My dogs absolutely loved the small bag of chews which was in the bag. Thankyou. I will try & order them again.”

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Posted 1 month ago

Hi Susan, Thank you so much for your wonderful review! We're delighted to hear that your dogs loved the chews and that the quick delivery met your expectations. We can’t wait to assist you with your next order! Warm wishes, Team Postman Pooch

Posted 1 week ago

“Speedy delivery, my dog enjoyed everything that was in the box. There was a missing biscuit which I emailed them about, I was told that I would be sent 2, but was sent 1. I dint mind as Meri enjoyed it, but doe what you say you will, ya know.”

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Posted 1 month ago

Hi Michelle, Thank you for your feedback! We're glad to hear that Meri enjoyed the goodies in the box. We appreciate your understanding regarding the missing biscuit and will certainly take your comments to heart to ensure we do better in the future. Wishing you and Meri many happy moments together! Warm regards, Team Postman Pooch

Posted 1 week ago

“Bought a one off birthday box for my Mother’s dog and I was very impressed. I love the build a box option and the treats and toys were of a high quality. I highly recommend this company and will be using it again next year.”

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Posted 1 month ago

Hi Natalie, Thank you so much for your fantastic review! We're thrilled to hear that you loved the build-a-box option and found our treats and toys to be of high quality. It means a lot to us to know that your mother’s dog had a special birthday! We look forward to helping you celebrate again next year! Warm regards, Team Postman Pooch

Posted 1 week ago

“George enjoyed his birthday box was so happy he loves the cupcakes”

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Posted 1 month ago

Hi Susan, Thank you for your delightful review! We're thrilled to hear that George loved his birthday box and enjoyed the cupcakes. Celebrating our furry friends is what we’re all about, and we're so glad he had a great time! Wishing you both many more happy moments together! Best, Team Postman Pooch

Posted 1 week ago

“Ted absolutely loved his birthday box, a great selection of treats, a birthday hat and a cupcake with a candle! We will definitely order again from Postman Pooch!”

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Posted 1 month ago

Hi Lorraine, Thank you for your wonderful review! We're so happy to hear that Ted enjoyed his birthday box - it sounds like a pawsitively delightful celebration! Your support means the world to us, and we can't wait to help you celebrate again in the future. Best, The Postman Pooch Team

Posted 1 month ago

Postman Pooch is rated 4.8 based on 1,872 reviews