Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,947 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 25th November 2025

Sasha G

Postman Pooch 5 star review on 26th October 2025

Bev Newton

Postman Pooch 5 star review on 11th October 2025

Kirsten Irvine

643

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice and variety delivered in good time for my dogs birthday.Like the advert and packaging of the food choices. However my dog is really fussy and does not like very hard dried foodsuffs. My fault for not reading all the blurb so wont be buying more but like the idea of prezzies for animals. Cant buy again, sorry.”

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Posted 9 hours ago

“Nice product but I ordered the cupcakes because they said the dogs' names would be on them - but they weren't”

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Posted 11 hours ago

“Postman Pooch are friendly and easily contactable. Products are nicely presented in a themed box and are of good quality. We looked forward to our monthly subscription arriving and was always on time. Would definitely recommend to anyone looking to treat their pet.”

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Posted 12 hours ago

“Great choice of small gifts for xmas, my purchase was a gift, I do not have a dog. Thank you”

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Posted 12 hours ago

“Absolutely fab”

Postman Pooch 5 star review on 18th November 2025

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Posted 1 week ago

“Fab box will order again”

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Posted 1 week ago

“Ben was so lovely and ensured I got my delivery on time, he really went the extra mile, thank you!”

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Posted 1 week ago

“Never disappoints, good value for money and excellent service”

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Posted 2 weeks ago

“So pleased with my recent purchase. Didn't have one of my items,but improvised with a replacement which was lovely. Nicely packaged and the doggy birthday card was a lovely touch too.”

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Posted 2 weeks ago

“I ordered some muffins and a birthday cake / card combo for my Husky's birthday. The order was quickly sent and everything was very well wrapped and arrived safely. The cakes were "wolfed" down (sorry) and he's now looking for more. I'll place a bigger order next time! I can highly recommend Postman Pooch and I'll be using for our pets nect gift.”

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Posted 2 weeks ago

“My daughters springer spaniel bailey loved his birthday box so I ordered some treats for him he loved them”

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Posted 2 weeks ago

“Excellent delivery & excellent products really happy 😊 & so are my pooches 😂”

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Posted 2 weeks ago

“The toy was open at the back so the squeaker could be seen and the cake was very dry . I won't purchase again I am sorry I really don't like leaving bad reviews but I could have got a proper labeled kong yoy and a cake made for cheaper .”

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Posted 2 weeks ago

Hi Kay, thanks for taking the time to leave a review. I’m sorry for any confusion - the product description does mention that there’s a Velcro opening on the back so the squeaker can be removed. Also these are proper KONG, we are an authorised seller of KONG. I hope this helps and thanks for taking the time to leave feedback.

Posted 2 weeks ago

“Super quick delivery. Everything was packaged really well. The cake id ordered was out of stock, but the replacement they sent was even better!! Will definitely buy from Postman Pooch again!”

Postman Pooch 5 star review on 5th November 2025

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Posted 2 weeks ago

“Our pooch loved his been back and sleeps every night with the monkey. Everything arrived on time and in good condition. We are having great fun with it all. Thank you very much.”

Postman Pooch 5 star review on 4th November 2025

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Posted 3 weeks ago

“Still great quality & value, it's easy to peruse & order, & the order arrives in good time & sensibly packaged.”

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Posted 3 weeks ago

“Left it very last minute to order this but was delivered on time and time for his borthday. Very pleased.”

Postman Pooch 5 star review on 1st November 2025

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Posted 3 weeks ago

“What a fabulous little company I fell across by accident, my daughter absolutely loved the box, as did Marley (my Grandson Maltipoo) would absolutely use again and recommend, great value and great choice of products, all in a fabulous box, obviously addressed to the Birthday Pooch .”

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Posted 4 weeks ago

“Lovely toy and fast delivery!”

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Posted 1 month ago

“Really good efficient service and great product”

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Posted 1 month ago

Postman Pooch is rated 4.8 based on 1,947 reviews