Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,955 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,955 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 26th October 2025

Bev Newton

Postman Pooch 5 star review on 11th October 2025

Kirsten Irvine

641

Anonymous

Anonymous // 01/01/2019

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“I was totally dissapointed with both the shocking delivery and the contents shortage of my order as fully described to you in my e-mail, with photographs, sent to your support e-mail address on Saturday 6th December. Having not received any reply to that e-mail I am further dissapointed to now be asked to write a review. Alan Cranch. (order #10268 )”

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Posted 6 hours ago

“Ordered a birthday cake and some dog doughnuts can highly recommend the dogs loved them all. Great quality and reasonably priced. I Will definitely be ordering another one again next year.”

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Posted 4 days ago

“Very fast delivery, my boy is loving his stash of sweeties. Thank you”

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Posted 5 days ago

“I ordered some items for my grand dog and my neice and nephew dogs for Christmas. I hope they will like them.”

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Posted 6 days ago

“My jack Russell recognised the box, took it from the first cupboard - which was my mistake because a ground level cupboard was a rookie error. I took the box and put it on top of my drier which is on the washer, he sat on one of the kitchen chairs and stared at it, so I had to put it in the cupboard over the fridge that I need steps to get into. He cried for about an hour - so I can say he very much likes their boxes”

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Posted 1 week ago

“Found this company on Facebook and couldn’t wait to build a Christmas box for our dog. Great choice of treats and toys, at a reasonable price too.”

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Posted 1 week ago

“Penny relished her birthday treat and made the most of the occasion.”

Postman Pooch 5 star review on 29th November 2025

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Posted 1 week ago

“HI , I HAD RANG UP TO SAY ME CODE WASNT WORKING , CHAP NICE GUY DID IT ALL WHILE ON PHONE , NEVER GOT IS NAME BUT VERY NICE AND FAST , HELPED ME STRAIGHT AWAY FOR TILLYS BIRTHDAY . SO THANK YOU , CEEBEE”

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Posted 1 week ago

“Good choice and variety delivered in good time for my dogs birthday.Like the advert and packaging of the food choices. However my dog is really fussy and does not like very hard dried foodsuffs. My fault for not reading all the blurb so wont be buying more but like the idea of prezzies for animals. Cant buy again, sorry.”

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Posted 2 weeks ago

“Nice product but I ordered the cupcakes because they said the dogs' names would be on them - but they weren't”

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Posted 2 weeks ago

“Postman Pooch are friendly and easily contactable. Products are nicely presented in a themed box and are of good quality. We looked forward to our monthly subscription arriving and was always on time. Would definitely recommend to anyone looking to treat their pet.”

Postman Pooch 5 star review on 25th November 2025

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Posted 2 weeks ago

“Great choice of small gifts for xmas, my purchase was a gift, I do not have a dog. Thank you”

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Posted 2 weeks ago

“Absolutely fab”

Postman Pooch 5 star review on 18th November 2025

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Posted 3 weeks ago

“Fab box will order again”

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Posted 3 weeks ago

“Ben was so lovely and ensured I got my delivery on time, he really went the extra mile, thank you!”

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Posted 3 weeks ago

“Never disappoints, good value for money and excellent service”

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Posted 4 weeks ago

“So pleased with my recent purchase. Didn't have one of my items,but improvised with a replacement which was lovely. Nicely packaged and the doggy birthday card was a lovely touch too.”

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Posted 4 weeks ago

“I ordered some muffins and a birthday cake / card combo for my Husky's birthday. The order was quickly sent and everything was very well wrapped and arrived safely. The cakes were "wolfed" down (sorry) and he's now looking for more. I'll place a bigger order next time! I can highly recommend Postman Pooch and I'll be using for our pets nect gift.”

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Posted 4 weeks ago

“My daughters springer spaniel bailey loved his birthday box so I ordered some treats for him he loved them”

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Posted 1 month ago

“Excellent delivery & excellent products really happy 😊 & so are my pooches 😂”

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Posted 1 month ago

Postman Pooch is rated 4.8 based on 1,955 reviews