Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 17th February 2026

644

Anonymous

Anonymous // 01/01/2019

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“Lovely products, quick dispatch and always arrive well packaged. All the products so far have been a firm favourite with our fur baby :)”

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Posted 2 years ago

“Expensive for what it was. I was expecting better. Not very big it was just okay”

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Posted 2 years ago

“Fantastic website, they seem to really care about your pooch. The Birthday Box arrived quickly and our dog loved the box. Would recommend and use again”

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Posted 2 years ago

“Sent a 'home a bone' box to my boyfriend's dog for Christmas and he absolutely loved it. Hasn't left the VHS alone once and he also hasn't managed to break it yet which is a miracle. Highly recommend. Came so quickly and beautifully packaged with a hand written note. Perfect gift for a pup!”

Postman Pooch 5 star review on 21st December 2023

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Posted 2 years ago

“Speedy delivery of exactly what I ordered and Marley loved his birthday cake. Will order him another one next year.”

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Posted 2 years ago

“Loved the box, bit disappointed in the hat......would of like a pink one! My dog loved the cakes and all the treats”

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Posted 2 years ago

“Quality products. Speedy delivery”

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Posted 2 years ago

“I am pleased with the items I received but, unfortunately like other reviewers, an item was missing from my delivery. I immediately emailed the company as it was still four working days until pooch’s birthday but six days later still no acknowledgment/ reply and birthday been and gone.”

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Posted 2 years ago

“I never got a confirmation email from the company just a tracking number from the royal mail. When i messaged the company i never got an answer back”

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Posted 2 years ago

“My dogs loved everything in the box, hesitant about the wine first but now they can't get enough of it ahha”

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Posted 2 years ago

“Good selection of toys and treats with quick delivery. Even came with a birthday candle!”

Postman Pooch 5 star review on 11th December 2023

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Posted 2 years ago

“Amazing product, ordered for my fiends pooch and they loved it. Even the packaging was awesome. Thank you so much. Going to order for my doggy too!”

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Posted 2 years ago

“Ordered and came with no issues”

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Posted 2 years ago

“Loved the selection of items to choose from to make up your own box. Our dog, who is 15 years old today absolutely loved what I had bought for him. Thank you for his birthday card you added to the box. I would recommend Postman Pooch to anyone. Delighted, thank you.”

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Posted 2 years ago

“Nice idea i guess! It looks nice for pictures on your dogs birthday, but that's about it really No clear ingredients on the website, is it for humans or gor dogs ? Tried it and the top bit taste like chocolate Also the main base is very dry Also picture print looks cheap and so thin as barely wet it and you risk ruining it , colors also bland Nice presentation with bones around the cake and the bow don't get me wrong Totally overpriced though Best thing is probably the threats that we got extra , the pooch loved it Again nice for a picture but worthwhile it ?? Probs not But something different i guess”

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Posted 2 years ago

“Great products and very good service. One item was inadvertently missing from the order, but within 24 hours it had been rectified and sent by 24 hour express delivery. The Xmas Reindeer box is lovely and the products are very good quality - i'm really looking forward to giving this to our friend's pooches for xmas :) Have already recommended the company to friends and family”

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Posted 2 years ago

“Great products at great prices and on time. Thank you.”

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Posted 2 years ago

“Very promp service and easy order”

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Posted 2 years ago

“Great box but the toy that was included didn’t last 5 minutes”

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Posted 2 years ago

“Even though there was an item missing from my order, the customer service was really quick to respond and sent the missing item immediately. I will continue with my subscription and my dog Lucky loves his natural treats”

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Posted 2 years ago

Postman Pooch is rated 4.8 based on 2,003 reviews