Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 2,048 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Postman Pooch 5 star review on 16th July 2026

Claire Littlewood

Postman Pooch 5 star review on 14th July 2026

Ann Gadsdon

667

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered dog toys & treats, I was so impressed by the original choices, especially the Greg’s sausage roll, I will be ordering more as running a dog daycare I have a lot of birthdays. Really quick delivery & birthday box was perfect.”

Helpful Report

Posted 2 years ago

“Great items, well packaged and quick delivery. The dogs loved the treats.”

Helpful Report

Posted 2 years ago

“Ordered a birthday box will items to fill it, products were perfect and support was excellent. Will use again very soon.”

Helpful Report

Posted 2 years ago

“Full replacement sent after receiving damaged box broken chews. Including some “tougher’ chews which suited my 8 month old retriever. Great mix in box. Great service. Thank you”

Helpful Report

Posted 2 years ago

Hi Jane, Your input is highly appreciated as it helps us improve our product and service. We apologise for the inconvenience broken small pieces, all natural treats are a range of all different shapes and sizes. We received your message and asked you to email support so that we could send you out some more large paddy whack chews free of charge. I have just checked our support tickets and we haven't received any email from you. If you do reach out via the support email support@postmanpooch.zendesk.com we will still honour this and send you out some more freebies. Once again, thank you for sharing your experience with us. We are committed to taking your feedback on board and making the necessary changes to enhance our product's value for money. All the best Postman Pooch

Posted 2 years ago

“Our dog Flick absolutely loved receiving her Postman Pooch box. She got so exited. I think it’s really good value for money as the contents are high quality, and you do get a fair bit in there. Im looking forward to the next box.”

Helpful Report

Posted 2 years ago

“Great selection and prices, and quick delivery. We love having the option to select specific toys and treats for our special occasion boxes as our dog has some food intolerances and is picky when it comes to toys. She absolutely loves her presents!”

Helpful Report

Posted 2 years ago

“First order , pleased will order again”

Helpful Report

Posted 2 years ago

“Great selection and loved putting together a custom birthday box for our dog Gracie! The cakes are beautiful and she loves it.”

Helpful Report

Posted 2 years ago

“I was very impressed at the speed of delivery. Molly, a 2 year old German Shepherd really enjoyed the cupcakes & she can be a little fussy about what she eats. Will definitely order gifts & cards again.”

Helpful Report

Posted 2 years ago

“Excellent products and very quick delivery.”

Helpful Report

Posted 2 years ago

“Amazing products, great quality and very quick delivery. My doggie is obsessed with a squeaky ball and delicious treats 🙂”

Helpful Report

Posted 2 years ago

“Excellent service and product 👍🏻😃would definitely recommend”

Helpful Report

Posted 2 years ago

“Lovely gift box and service is brilliant. Arrived within 2 days. Second time buying from postman pooch. Really good”

Helpful Report

Posted 2 years ago

“Excellent service thank you very much”

Helpful Report

Posted 2 years ago

“Having input the shipping address on the site, the autopopulation of googlepay then changed it to my billing address in a way that I was then unable to change it. When I raised this with customer support they told me it was impossible for them to change it back (I suspect this was a lie born from laziness) and so here I am having to go to a post office to send it to the correct address 200 miles away. I have no idea how good the product is, but the customer service was terrible.”

Helpful Report

Posted 2 years ago

Hi sorry you feel this way about the customer service. Unfortunately the parcel had already been sent by the time we received your support message, therefore too late to change. Once the parcel is returned to us we will resend this out to you.

Posted 2 years ago

“5 stars: excellent products and timely delivery. Thank you 😊”

Helpful Report

Posted 2 years ago

“I have bought my dog one of the birthday boxes every year for the past three years and they are fab. Delivery is always quick and easy!”

Helpful Report

Posted 2 years ago

“One happy pup with a great selection of natural treats, will be ordering again!”

Postman Pooch 5 star review on 31st January 2024

Helpful Report

Posted 2 years ago

“What a wonderful service! Excellent product selection, quick postage, and brilliantly minimal packaging. Tula Dog loved ripping into it and choosing the biggest treat for her lunch! Thank you very much…I’ll be ordering again!”

Helpful Report

Posted 2 years ago

“Very pleased with Alfie’s birthday box, he loved all the treats”

Postman Pooch 5 star review on 29th January 2024

Helpful Report

Posted 2 years ago

Postman Pooch is rated 4.8 based on 2,048 reviews