Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 1,975 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 19th December 2025

Anonymous

Postman Pooch 5 star review on 26th October 2025

Bev Newton

Postman Pooch 5 star review on 11th October 2025

Kirsten Irvine

643

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never got a confirmation email from the company just a tracking number from the royal mail. When i messaged the company i never got an answer back”

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Posted 2 years ago

“My dogs loved everything in the box, hesitant about the wine first but now they can't get enough of it ahha”

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Posted 2 years ago

“Good selection of toys and treats with quick delivery. Even came with a birthday candle!”

Postman Pooch 5 star review on 11th December 2023

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Posted 2 years ago

“Amazing product, ordered for my fiends pooch and they loved it. Even the packaging was awesome. Thank you so much. Going to order for my doggy too!”

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Posted 2 years ago

“Ordered and came with no issues”

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Posted 2 years ago

“Loved the selection of items to choose from to make up your own box. Our dog, who is 15 years old today absolutely loved what I had bought for him. Thank you for his birthday card you added to the box. I would recommend Postman Pooch to anyone. Delighted, thank you.”

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Posted 2 years ago

“Nice idea i guess! It looks nice for pictures on your dogs birthday, but that's about it really No clear ingredients on the website, is it for humans or gor dogs ? Tried it and the top bit taste like chocolate Also the main base is very dry Also picture print looks cheap and so thin as barely wet it and you risk ruining it , colors also bland Nice presentation with bones around the cake and the bow don't get me wrong Totally overpriced though Best thing is probably the threats that we got extra , the pooch loved it Again nice for a picture but worthwhile it ?? Probs not But something different i guess”

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Posted 2 years ago

“Great products and very good service. One item was inadvertently missing from the order, but within 24 hours it had been rectified and sent by 24 hour express delivery. The Xmas Reindeer box is lovely and the products are very good quality - i'm really looking forward to giving this to our friend's pooches for xmas :) Have already recommended the company to friends and family”

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Posted 2 years ago

“Great products at great prices and on time. Thank you.”

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Posted 2 years ago

“Very promp service and easy order”

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Posted 2 years ago

“Great box but the toy that was included didn’t last 5 minutes”

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Posted 2 years ago

“Even though there was an item missing from my order, the customer service was really quick to respond and sent the missing item immediately. I will continue with my subscription and my dog Lucky loves his natural treats”

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Posted 2 years ago

“It is average, just my dog likes more soft toys that squeak. Not bothered about raggers. You can't specify in subscription boxes. Thankyou though some things my dog liked x”

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Posted 2 years ago

“I have been trying to get a VAT receipt but the responses from the team have not been helpful as they are expecting me to use the order confirmation as a receipt but as a VAT registered company, you should have your VAt number on the receipt so we are able to claim the VAT back. I am still waiting....”

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Posted 2 years ago

“My Beautiful Black lab Ace loves all of his postman pooch boxes for his birthday & Christmas every year! Highly recommended :)”

Postman Pooch 5 star review on 27th November 2023

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Posted 2 years ago

“Thanks for order looks really nice for my doggie for Xmas. When it said treat box I thought you got treats in it , not just a box ha ha nevermind but thanks”

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Posted 2 years ago

“Fast and efficient”

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Posted 2 years ago

“Ordered the grrreggs toy and it is brilliant. Love the idea and the execution is fantastic. Love all the puns on the packaging. A great gift.”

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Posted 2 years ago

“Arrive safely wrapped”

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Posted 2 years ago

“Absolutely wonderful cake for my rescue dog - well made, well packaged and clearly tasty as she almost took my fingers off taking it from me!! She also loves her new sock monkey toy - she's taken it everywhere since she was given it! Will definitely be buying again for my other rescue dog when it's her birthday!”

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Posted 2 years ago

Postman Pooch is rated 4.8 based on 1,975 reviews