Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 17th February 2026

644

Anonymous

Anonymous // 01/01/2019

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“Great quality and speedy delivery”

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Posted 2 years ago

“I ordered an edible card for my dog. I got a ‘pawsty’ toy. He loves it but it is clearly not what I ordered. Very disappointing.”

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Posted 2 years ago

Hi Clare, really sorry to hear you received the wrong item if you had reached out to customer support we could have got the correct item sent out. We will be sending the correct item out today for you and Manuel can keep the incorrect toy we sent her. Hope that is all okay.

Posted 2 years ago

“Ordered a Birthday box for my dog really pleased with it.I bought the cornish pasty and the Greg's sausage roll and some dog treats and they came in a lovely box. Arrived quickly and would buy from Postman Pooch again.”

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Posted 2 years ago

“Our dogs absolutely loved the cake”

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Posted 2 years ago

“Super product my dog loves them all.”

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Posted 2 years ago

“All the items I ordered were great thank you”

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Posted 2 years ago

“Jac and Fred were thrilled with their box. Such a good selection !”

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Posted 2 years ago

“Love the birthday boxes and cute toys! My pup really loves the birthday cakes. Thanks so much!”

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Posted 2 years ago

“This was a gift for my daughter’s little dog, it was his first birthday. The gift box arrived in time and beautifully packaged. The contents have been well received and enjoyed.”

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Posted 2 years ago

“This was a birthday gift for my daughter's dog. It was so easy to navigate my way around the website. Very happy with choices, and great value for money. Rudy the dog was a very happy pooch too! Would use Postman Pooch again, and also recommend it.”

Postman Pooch 5 star review on 11th January 2024

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Posted 2 years ago

“Excellent Birthday cake, He loved it”

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Posted 2 years ago

“Great idea. Really good quality items & fast delivery. Will be ordering for my other dogs birthday in march”

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Posted 2 years ago

“Very good service, fantastic choice of products, so many lovely arrangements for occasion.”

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Posted 2 years ago

“My dog went absolutely crazy for the treats I bought him. He has never been particularly fussed about standard dog treats, but he loves these. He also had the ‘wine’ which seemed to give him a new lease of life 😂 He’s 13 but was acting like a puppy after the wine. Will definitely only be buying treats from Postman Pooch for him in future.”

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Posted 2 years ago

“Fast shipping and great quality items that my dog loves. Parcel was beautifully present too. Highly recommend.”

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Posted 2 years ago

“Great value for money and though ordered quite late, still received in time for Christmas - bonus!!”

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Posted 2 years ago

“Lovely gifts from postman pooch. Well presented, so easy to get hold of if you have any issues and need to speak to someone. Really good company, my Dog loved the gifts.”

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Posted 2 years ago

“First time ever ordered from postman pooch. poppy and I loved the items, very nicely made and packaging was great. They sell things are a little quite bit different from items found in the shops.Certainly will not be the last time I buy from them. Delivery was very quickThanks you made our dogs day.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Fabulous products & always excellent packaging & delivery. Our dogs loved the home alone present xx”

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Posted 2 years ago

Postman Pooch is rated 4.8 based on 2,003 reviews