Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 17th February 2026

644

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is average, just my dog likes more soft toys that squeak. Not bothered about raggers. You can't specify in subscription boxes. Thankyou though some things my dog liked x”

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Posted 2 years ago

“I have been trying to get a VAT receipt but the responses from the team have not been helpful as they are expecting me to use the order confirmation as a receipt but as a VAT registered company, you should have your VAt number on the receipt so we are able to claim the VAT back. I am still waiting....”

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Posted 2 years ago

“My Beautiful Black lab Ace loves all of his postman pooch boxes for his birthday & Christmas every year! Highly recommended :)”

Postman Pooch 5 star review on 27th November 2023

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Posted 2 years ago

“Thanks for order looks really nice for my doggie for Xmas. When it said treat box I thought you got treats in it , not just a box ha ha nevermind but thanks”

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Posted 2 years ago

“Fast and efficient”

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Posted 2 years ago

“Ordered the grrreggs toy and it is brilliant. Love the idea and the execution is fantastic. Love all the puns on the packaging. A great gift.”

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Posted 2 years ago

“Arrive safely wrapped”

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Posted 2 years ago

“Absolutely wonderful cake for my rescue dog - well made, well packaged and clearly tasty as she almost took my fingers off taking it from me!! She also loves her new sock monkey toy - she's taken it everywhere since she was given it! Will definitely be buying again for my other rescue dog when it's her birthday!”

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Posted 2 years ago

“Good quality product 👌”

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Posted 2 years ago

“Excellent service, great cup cakes, we'll Gilbert and friends seemed to love them. Thankyou.”

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Posted 2 years ago

“Excellent!! Received my order very quickly. The content was exactly as described. My 3 month old puppy has loved every treat in the bag so far. But still loads more left to keep her busy. Love that it is all very natural for her. Would 100% recommend to any of my friends who are dog owners!”

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Posted 2 years ago

“Absolutely loved purchasing this thank you so much! - picture of birthday boy who loved this cupcake !”

Postman Pooch 5 star review on 22nd November 2023

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Posted 2 years ago

“My GSDs gobbled up everything in the box. They especially loved the rabbit ears. Will definitely buy again.”

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Posted 2 years ago

“Thank you for my order. Sadly I won't be ordering again as the delivery was awful. My parcel was left, thrown in s wet field 250 yards from my front door”

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Posted 2 years ago

“Excellent service, second year of getting the boxes for our pooches, they’ll love them when Santa has been xx”

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Posted 2 years ago

“Wonderful Ted barker great price a very happy customer many thanks”

Postman Pooch 5 star review on 20th November 2023

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Posted 2 years ago

“Loved the snow dog toys and reindeers for my dogs Xmas boxes”

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Posted 2 years ago

“This is the go to for me when buying something for my fur baby. The service is beautiful and easy from beginning to end. The love and care that goes into the packing of the box is lovely. I have been buying birthday and Christmas boxes for last couple of years and always happy. I like the create your own box element too. I have just signed up to the monthly subscription boxes as really happy and wanted to share the novelty element with my dog too. Honestly I don't know who is more exited at the arrival of the box but il let daisy win as its not easy to get a 15 Yr old dog with arthritis moving buy Postman Pooch boxes are one of the things that do. Highly recommend and if you are browsing the store, their own brand carrot biscuits not to mention the mint are winners in my book (beautifully baked biscuit bones) are a must try for all pooches.”

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Posted 2 years ago

“My dog really loved her box, it was delivered very quickly and customer service was excellent. I would order from here again.”

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Posted 2 years ago

“Great products and great service”

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Posted 2 years ago

Postman Pooch is rated 4.8 based on 2,003 reviews