Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 17th February 2026

644

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection and prices, and quick delivery. We love having the option to select specific toys and treats for our special occasion boxes as our dog has some food intolerances and is picky when it comes to toys. She absolutely loves her presents!”

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Posted 2 years ago

“First order , pleased will order again”

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Posted 2 years ago

“Great selection and loved putting together a custom birthday box for our dog Gracie! The cakes are beautiful and she loves it.”

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Posted 2 years ago

“I was very impressed at the speed of delivery. Molly, a 2 year old German Shepherd really enjoyed the cupcakes & she can be a little fussy about what she eats. Will definitely order gifts & cards again.”

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Posted 2 years ago

“Excellent products and very quick delivery.”

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Posted 2 years ago

“Amazing products, great quality and very quick delivery. My doggie is obsessed with a squeaky ball and delicious treats 🙂”

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Posted 2 years ago

“Excellent service and product 👍🏻😃would definitely recommend”

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Posted 2 years ago

“Lovely gift box and service is brilliant. Arrived within 2 days. Second time buying from postman pooch. Really good”

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Posted 2 years ago

“Excellent service thank you very much”

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Posted 2 years ago

“Having input the shipping address on the site, the autopopulation of googlepay then changed it to my billing address in a way that I was then unable to change it. When I raised this with customer support they told me it was impossible for them to change it back (I suspect this was a lie born from laziness) and so here I am having to go to a post office to send it to the correct address 200 miles away. I have no idea how good the product is, but the customer service was terrible.”

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Posted 2 years ago

Hi sorry you feel this way about the customer service. Unfortunately the parcel had already been sent by the time we received your support message, therefore too late to change. Once the parcel is returned to us we will resend this out to you.

Posted 2 years ago

“5 stars: excellent products and timely delivery. Thank you 😊”

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Posted 2 years ago

“I have bought my dog one of the birthday boxes every year for the past three years and they are fab. Delivery is always quick and easy!”

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Posted 2 years ago

“One happy pup with a great selection of natural treats, will be ordering again!”

Postman Pooch 5 star review on 31st January 2024

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Posted 2 years ago

“What a wonderful service! Excellent product selection, quick postage, and brilliantly minimal packaging. Tula Dog loved ripping into it and choosing the biggest treat for her lunch! Thank you very much…I’ll be ordering again!”