Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 17th February 2026

644

Anonymous

Anonymous // 01/01/2019

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“Coco was very happy with her birthday box 😊🥳🐾”

Postman Pooch 5 star review on 12th August 2024

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Posted 1 year ago

“Arrived a day late, even though I paid for 48hr postage. Sent multiple emails, received no reply. Will never use again”

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Posted 1 year ago

Hi Claire, Thank you for your feedback, and I'm sorry to hear that your experience didn't meet expectations - this is certainly not our intention. I’ve looked into our support system and wasn’t able to find any tickets from you. Could you please reach out to us at support@postmanpooch.zendesk.com We’d love the opportunity to resolve any issues for you as quickly as possible. Regarding the delivery delay, I apologise for the inconvenience. Due to the disruptions in the UK that weekend involving the riots, many parcels were unfortunately delayed, which was beyond our control. Best regards, Postman Pooch

Posted 1 year ago

“My dog says "thank you Postman Pooch". She loves this variety of treats and chews. They arrived well packaged and the delivery time was great. I shall be ordering these again.”

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Posted 1 year ago

“Fantastic service and quick delivery. We got a get well soon gift box and it was perfect for the poor dog that broke its leg.”

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Posted 1 year ago

“Fantastic natural products delivered on time and easy to place order. Only wish they were not all pilled individually within the box, would be nice if they were individually packaged, also more paper within the inside of the box would be better.”

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Posted 1 year ago

“Great delivery time, everything arrived and I had one happy puppy! Thankyou”

Postman Pooch 5 star review on 6th August 2024

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Posted 1 year ago

“Great value for money and great fun!”

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Posted 1 year ago

“I absolutely love postman pooch and so do my dogs. They loved their birthday cake. Thank you so much.”

Postman Pooch 5 star review on 5th August 2024

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Posted 1 year ago

“Excellent box of goodies. Well received”

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Posted 1 year ago

“Thank you for my order! You made my 1 year old puppy the happiest with your box of goodies and a gorgeous birthday cake with his face!”

Postman Pooch 5 star review on 4th August 2024

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Posted 1 year ago

“My daughter lives away and has 2 dogs this site is perfect for sending birthday boxes, they are lively and good value for money!”

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Posted 1 year ago

“What a wonderful box of goodies for our lovely Elsie's first birthday! She loved every one of the items in our pick-your-own birthday box, and we were able to stretch it out over several days.”

Postman Pooch 5 star review on 30th July 2024

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Posted 1 year ago

“It was an amazing experience with postman pooch to celebrate my dog birthday 😊”

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Posted 1 year ago

“Unfortunately my cake arrived with the wrong name on it, not sure whose fault it was or whether it was a glitch on the website. I called up quite arsy 😬 but the guy on the phone was fantastic and sent me a new top for my cake that came in time. I would definitely use again great customer service.”

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Posted 1 year ago

“Lovely selection of good quality goods . Beautifully packaged!”

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Posted 1 year ago

“Great service and Dabevwas very helpful”

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Posted 1 year ago

“My dog loved her birthday cake. Parcel was delivered within a few days. Happy with my purchase.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Everything was perfect from the products to the customer service. Thank you!”

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Posted 1 year ago

“Very small cake for the price charged”

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Posted 1 year ago

Postman Pooch is rated 4.8 based on 2,003 reviews