Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 2,048 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

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Postman Pooch 5 star review on 16th July 2026

Claire Littlewood

Postman Pooch 5 star review on 14th July 2026

Ann Gadsdon

667

Anonymous

Anonymous // 01/01/2019

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“Wonderful Ted barker great price a very happy customer many thanks”

Postman Pooch 5 star review on 20th November 2023

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Posted 2 years ago

“Loved the snow dog toys and reindeers for my dogs Xmas boxes”

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Posted 2 years ago

“This is the go to for me when buying something for my fur baby. The service is beautiful and easy from beginning to end. The love and care that goes into the packing of the box is lovely. I have been buying birthday and Christmas boxes for last couple of years and always happy. I like the create your own box element too. I have just signed up to the monthly subscription boxes as really happy and wanted to share the novelty element with my dog too. Honestly I don't know who is more exited at the arrival of the box but il let daisy win as its not easy to get a 15 Yr old dog with arthritis moving buy Postman Pooch boxes are one of the things that do. Highly recommend and if you are browsing the store, their own brand carrot biscuits not to mention the mint are winners in my book (beautifully baked biscuit bones) are a must try for all pooches.”

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Posted 2 years ago

“My dog really loved her box, it was delivered very quickly and customer service was excellent. I would order from here again.”

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Posted 2 years ago

“Great products and great service”

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Posted 2 years ago

“Fast Delivery and customer service was brilliant, I emailed with a few questions after ordering and they came straight back to me. Will definitely be coming back for more dog goodies.”

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Posted 2 years ago

“Fantastic value and very speedy delivery. My pooch absolutely adored this box of natural treats. There’s plenty of variety in the box to keep him happy for weeks on end.”

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Posted 2 years ago

“Really impressed with my order and fast delivery.”

Postman Pooch 5 star review on 6th November 2023

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Posted 2 years ago

“Good products and customer service and very enjoyed by Narla.”

Postman Pooch 5 star review on 3rd November 2023

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Posted 2 years ago

“I ordered some treats etc for my dogs birthday but unfortunately the cheesey popcorn treat was not inside the box. I messaged Postman Pooch and they sent the treat out ASAP and apologised. I look forward to using the company again for future purchases x”

Postman Pooch 4 star review on 3rd November 2023

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Posted 2 years ago

Hi Lara, sorry to hear about this. I've just checked our support tickets and we replied to your support ticket on the 23rd October at 9.09am asking whether you would want a refund or if you wanted us to resend the missing item out but we had no response from you. If you could check your emails and reply to the support ticket we can rectify this for you. Thanks Postman Pooch

Posted 2 years ago

“Fantastic products, great price and arrived quickly”

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Posted 2 years ago

“Lovely treats. Disappointed it didn't come in the box it is displayed in on the website. There also is no menu of what each treat is, which isn't ideal for the receiver!”

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Posted 2 years ago

“It was best decision where to buy present for my dog's 18 birthday. Good customer service and great products. My dog love it and I'll be back in future.”

Postman Pooch 5 star review on 29th October 2023

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Posted 2 years ago

“The delivery was fast, but the cake was rock hard, I know it said "crunchy" on the box, but my dog really struggled to try and eat some of it. Threw it away, will remember not to order "crunchy" next time.”

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Posted 2 years ago

“Really great experience, from ordering to recieving. Website and payment were easy to navigate and the items arrived quickly and well packaged. I bought 3 toys and my dogs love them. They seem to be good quality and durable. They were also incredibly reasonably priced. I'll definitely be ordering from Postman Pooch again”

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Posted 2 years ago

“Brilliant service and lovely items. Very pleased”

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Posted 2 years ago

“Excellent easy to use website and brilliant communication. Thanks so much x”

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Posted 2 years ago

“Fabulous box of natural dog treats dogs love them”

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Posted 2 years ago

“Hazel really enjoyed the natural treats I bought for her birthday. She was rubbing herself all over the rabbit ears (maybe learned from her cat brother?) She also likes the guinness pint addition to her excessive toy collection. The items arrived on time and are good quality. Definitely recommend.”

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Posted 2 years ago

“Very good product and my pet was over the moon with the contents. My only improvement feedback would be a reduction in emails, I think I received 10 in 10 days after ordering. Very pleased with the service though!”

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Posted 2 years ago

Postman Pooch is rated 4.8 based on 2,048 reviews