Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 17th February 2026

644

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought 2 boxes as i have 7 dogs no way did i get the amount stated in the box if i would of brought 1 emailed them but they ignored me wont be bothering again will buy from amazon pigs ear and rabbit ear pizzle sticks separately”

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Posted 2 years ago

Hi Louise, I've checked our support tickets and we don't have any email from you regarding your order. If you can reach out to support we can correct anything that was incorrect with your last order.

Posted 2 years ago

“Second time I have used this company. The product was good on the small side but my dog still enjoyed them. Packaging good and on time will use postman pooch in the future.”

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Posted 2 years ago

“Great customer service, took time to check order was correct and confirmed by telephone. Products all fine.”

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Posted 2 years ago

“Unfortunately we have been very disappointed with our purchase as it arrived with the cake broken and the decorations around it falling or fallen off. We ended up not using it as too close to the day we needed to use it to return and it wasn't how we wanted it and so it has not been used. Ended up making a cake ourselves which we should have done in the first place as cheaper and bigger!”

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Posted 2 years ago

Hi Jane, really sorry about this, unfortunately on occasions this happens in transit but we do try to prevent it by wrapping it well and also adding a fragile sticker to the box. If you had reached out to us and told customer service we could have sent a replacement or you could have returned the cake for a refund.

Posted 2 years ago

“Been ordering for the past 5 years and both dog and I love them!”

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Posted 2 years ago

“Excellent service very fast delivery and my dog loved it highly recommended”

Postman Pooch 5 star review on 16th August 2023

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Posted 2 years ago

“I was very very pleased with the result of the parcel. I give 5 stars and it came quick. It was my dogs birthday yesterday and she loved it. She keeps playing with her toys and enjoying them”

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Posted 2 years ago

“Thank you postman pooch for making my furbaby's birthday even more special”

Postman Pooch 5 star review on 15th August 2023

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Posted 2 years ago

“The recipient was very pleased with his birthday present. His owners were a little concerned about the flavour of the beer, but once brave enough to open it they were very happy! Excellent service, the parcel was delivered on time. Thank you”

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Posted 2 years ago

“My boys first birthday so ordered this doggy cup cake. Arrived really quickly and the use by date was next year which I was super impressed with. Pooch absolutely loved it too…. Lasted minutes! Highly recommend.”

Postman Pooch 5 star review on 10th August 2023

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Posted 2 years ago

“Millie loved her birthday cake. Thank you. Woof woof. Xx”

Postman Pooch 5 star review on 7th August 2023

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Posted 2 years ago

“Easy to order and the delivery was prompt. The birthday dog absolutely loved the trio of birthday cakes. Would definitely use this company again.”

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Posted 2 years ago

“Delivery was fast and my dog loved the treats he received on his birthday.”

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Posted 2 years ago

“I ordered a box to send to my son, the box arrived promptly and had a lovely selection that his cavalier puppy enjoyed.”

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Posted 2 years ago

“Great idea and although Alpha didn't like everything (I think he was a bit over whelmed with it all) I thought it was great thanks”

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Posted 2 years ago

“Really good value, I’ve bought boxes from other places but you don’t get as much for your money, definitely recommend Postman Pooch, quick delivery and easy to order.”

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Posted 2 years ago

“Lovely gifts for the pooch, and he especially loved the cupcakes”

Postman Pooch 5 star review on 3rd August 2023

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Posted 2 years ago

“I absolutely loved the dog cake! It was a perfect treat for my furry friend's birthday, and my dog couldn't get enough of it. The ingredients were clearly high-quality and pet-friendly. It was beautifully decorated . The best part was seeing the joy on my dog's face as he devoured it. I highly recommend this dog cake for any special occasion or just to pamper your beloved pet! Woof-tastic! 🐾🎂”

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Posted 2 years ago

“Super fast delivery, came so quickly! And really good prices.”

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Posted 2 years ago

“My dogs and their doggie friends loved the birthday cake. The birthday card to Mimi was also a wonderful touch and the travel bowl was a bonus. When my other dog has his birthday in November, we will order another cake. Thank you for and speedy delivery and all in tack, no squashed cake.”

Postman Pooch 5 star review on 31st July 2023

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Posted 2 years ago

Postman Pooch is rated 4.8 based on 2,003 reviews