Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 1,975 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 19th December 2025

Anonymous

Postman Pooch 5 star review on 26th October 2025

Bev Newton

Postman Pooch 5 star review on 11th October 2025

Kirsten Irvine

643

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found this site by chance and ordered the Dog Birthday Box. What a surprise when it came! Lovely presentation and our dog absolutely loved the goodies inside. Will be using regularly for occasions going forward”

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Posted 2 years ago

“my puppy absolutely loved her cupcakes. very bell presented looked like human cupcakes”

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Posted 2 years ago

“Postman Pooch always delivers a wonderful experience with the quality and diversity of their offerings.”

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Posted 2 years ago

“We have bought a Pooch box for my dog three times now and he loves them, especially the little woofin cake! :)”

Postman Pooch 5 star review on 11th July 2023

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Posted 2 years ago

“Ordered the pink cake for my puppy's 1st birthday, and she loved it! Piper ate the whole thing in about 2 minutes - oops! :) I love the fact you can personalise them as well, makes it even more special. Delivery was super quick, will deffo order from Postman Pooch again :)!”

Postman Pooch 5 star review on 10th July 2023

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Posted 2 years ago

“Amazing service and quality! I had accidentally ordered 3x boxes, and the staff at Postman Pooch were extremely helpful and quick at getting it all sorted for me. Made my client very happy and I’ll definitely be ordering again for my own dogs!”

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Posted 2 years ago

“Speedy delivery, well packaged and the cake was exactly as described on the website. One very happy doggie on her birthday 🥳”

Postman Pooch 5 star review on 6th July 2023

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Posted 2 years ago

“My GSD loved the cake and cookie !- arrived on time great service ! The free water bowl was a lovely gesture too !”

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Posted 2 years ago

“The box was perfect and came on time for my 3year old Doggo’s gotcha day . He soooo loved the cake and the biscuit and played endlessly with both the toys that came in the pack. It was very sweet of the team to send a handwritten note with birthday wishes !! I will definitely be ordering again”

Postman Pooch 5 star review on 5th July 2023

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Posted 2 years ago

“Unfortunately the birthday boxes were out of stock so it came in a plain box, however we received some additional treats to say sorry which was great the company did that. Our boy loved this for his 3rd birthday!”

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Posted 2 years ago

“Great natural treats”

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Posted 2 years ago

“Very well made cakes for the dogs had plenty from these guys for our dogs. So will be back again a few more times this year.”

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Posted 2 years ago

“Bella loved her treats fast delivery great customer service”

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Posted 2 years ago

“Sizes of cakes are not mentioned in the description, £25.00 for the size of a Bakewell tart. Excellent communication and excellent service, my dog loved his cake unfortunately his friends couldn’t as it was so small. Please illustrate sizes of cakes in future and I will order again.”

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Posted 2 years ago

“Brilliant service. Quick turnaround time and super quality.”

Postman Pooch 5 star review on 3rd July 2023

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Posted 2 years ago

“Postman pooch were quick sending my gift to Royal Mail, but RM took their time delivering! Anyway my dog loved his birthday gift box so much! Made us all happy 😊”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great customer service and quick delivery”

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Posted 2 years ago

“Lovely product all be the icing was mega hard poor Jess gave up. Quick delivery and well packaged.”

Postman Pooch 5 star review on 29th June 2023

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Posted 2 years ago

“I ordered my Puppy's first Birthday present from Postman Pooch. They have a fantastic selection of boxes and I picked the puppy Birthday Box which took the hard work out of picking a selection of pressies for her. The box even included a little doggy cake, candle and card which was a really nice little touch! I also ordered a Birthday bandana which was very cute! The treats in the selection box were great and they have almost all gone...in fact, I was about to order more which prompted me to write a review! Delivery was prompt and the packaging was great! Thank you Postman Pooch!”

Postman Pooch 5 star review on 28th June 2023

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Posted 2 years ago

Postman Pooch is rated 4.8 based on 1,975 reviews