Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 2,049 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,049 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

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Postman Pooch 5 star review on 4th August 2026

Audrey Herring

Postman Pooch 5 star review on 16th July 2026

Claire Littlewood

669

Anonymous

Anonymous // 01/01/2019

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“Very good product and my pet was over the moon with the contents. My only improvement feedback would be a reduction in emails, I think I received 10 in 10 days after ordering. Very pleased with the service though!”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Brilliant service, brilliant product and super speedy delivery. Highly recommend, will be ordering for Christmas 🎅🏻”

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Posted 2 years ago

“Good service, and my son says his puppy liked the box and it's contents!”

Postman Pooch 5 star review on 19th October 2023

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Posted 2 years ago

“Great value box of goodies, well packed & presented & delivered quickly”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Great selection. Reggie was very excited when he got a whiff of the box”

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Posted 2 years ago

“Ordered teddy's 1st birthday cake and cupcakes and I must say he was well impressed :) Very quick delivery & brilliant cakes all round thank you very much.”

Postman Pooch 5 star review on 16th October 2023

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Posted 2 years ago

“The service and delivery was very good. Unfortunately, some of the items in the package seemed to upset my dog's stomach and so I gave the rest to my neighbour's dog.”

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Posted 2 years ago

“Bonnie’s cake was delivered promptly and looked great. The birthday card with Bonnie’s name was a lovely touch. Bonnie and Sitca thoroughly enjoyed it. Thank you.”

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Posted 2 years ago

“Really happy with my purchase. It was my dog’s birthday & she was thrilled with her treat box! Thank you”

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Posted 2 years ago

“Love my purchase as always. Birthday boxes are lovely and great to add some other goodies to! All fantastic quality. Would be good if the actual name and address sticker wasn't stuck on the actual birthday box.”

Postman Pooch 5 star review on 6th October 2023

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Posted 2 years ago

“Never disappointed. Really good hampers. Always delivered on time. Highly recommend”

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Posted 2 years ago

“Amazing would definitely recommend x”

Postman Pooch 5 star review on 4th October 2023

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Posted 2 years ago

“Amazing products”

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Posted 2 years ago

“After being asked the gender, name and breed of the dog I was buying for I had expected a coloured gift box (perhaps pink as it was a girl) with the items I had purchased inside with a lovely personalised card. As this was my first time buying from Postman Pooch I was excited to receive the personalised gift package to give as a birthday present. However, there was no actual gift box, just the regular postage box with my postal address and the usual postal labels on it. I opened the box thinking the gift box would be inside, but it wasn't. The birthday card was a cheap little black and white one and the message on the card states that it is from Postman Pooch not blank so you can add your own name! My items were just rattling around with the card and the party hat was for a boy not a girl. Great idea, but very disappointing purchase. Couldn't return as had to gift the package (with my address etc. on it!!) the next day.”

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Posted 2 years ago

Hi Carol, sorry to hear you are disappointed. The Birthday box shown in the photo you bought from is the exact box we sent your ordered in, no where on the website do we advertise blue or pink boxes for specific genders. In reference to the coloured party hats we don't promote that you will receive a pink hat either, we have gold, silver, red, blue green and yellow as shown on the website. If you were unhappy with the purchase we do offer a full refund policy if you return the order to us with the items unused. Again sorry to hear you were disappointed with your order but this is the first time we are hearing about any issues from you, please next time reach out to us and we can rectify any problems for you.

Posted 2 years ago

“Fantastic service and wonderful product”

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Posted 2 years ago

“Really cool products, had the pawsty and dogritos Came in a timely manner”

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Posted 2 years ago

“Delivery to me instead of intended recipient despite entering different shipping details Message not included in delivery and was written as if I had a new puppy! Very disappointed with service this time around.”

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Posted 2 years ago

Hi Claire, I have just checked your latest went to the address you put at checkout. You paid by Apple Pay which automatically sets the delivery address for you when ordering based on what settings you have in your phone. I suggest maybe changing your delivery address settings in Apple Pay so this doesn't happen again.

Posted 2 years ago

“Great service and happy with products, only criticism would be an option to write/type in cards purchased”

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Posted 2 years ago

Postman Pooch is rated 4.8 based on 2,049 reviews