Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer Haydn came on time was very pleasant and helpful. He fitted the charger where I requested and without any problems. I would recommend Pod Point for there help and courtesy and the way they go about their business”

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Posted 3 years ago

“Quick turnaround, professional engineer and a very tidy installation.”

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Posted 3 years ago

“Everything done with no fuss. The installer was a top guy who did the job as requested. No bother at all.”

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Posted 3 years ago

“Installer was a fab guy! Did the job really well always taking into consideration our needs”

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Posted 3 years ago

“spot on very happy with my installer 5 stars”

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Posted 3 years ago

“Generally it was a good install, however my electricity meter box door is now broken, I cannot get the correct pod point identification number on the app and so I cannot log onto the thing on the app.”

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Posted 3 years ago

“Very pleased with the service both from the Installation form help from Bob Harris and the Installation electrician.”

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Posted 3 years ago

“Installation on the day great but communication with the office poor.”

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Posted 3 years ago

“Installation engineer arrived early and completed the work on time and to a high standard. He was tidy throughout his task and took time to explain the product and also answered all my questions.”

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Posted 3 years ago

“Very helpful and efficient installation”

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Posted 3 years ago

“Very professional and had it up and running in just over an hour...very polite and cleared up all packaging.”

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Posted 3 years ago

“Dillion installed my pod point. Excellent service, explained everything to me and left everywhere clean and tidy. Highly recommend”

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Posted 3 years ago

“Such an easy process to order and pay with the information for choosing the right PodPoint. The photo upload was fairly straightforward as well, although would benefit from a mid-application save, or state exactly what photos will be needed in the email (i.e. water and gas bonding photo requirement) but that was remedied easily enough. Installation booking was easy via a link on the return email and was a quick turnaround as well. The installation tracker (linked on one of the emails) is worth watching for confirmation of date and progress of the installer getting to you. Timing was updated as it went and was spot on. The installation itself was very good, with a very knowledgeable technician and everything went really smoothly on the day. Overall I have been really pleased with the process, and the PodPoint itself is great. I have only had good experience with the public PodPoints too which helped me make my decision and it was the right one for home as well. The App is intuitive, easy to set up timings for Economy 7 as well.”

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Posted 3 years ago

“Sean was very professional many thanks John”

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Posted 3 years ago

“Really happy with my Pod Point installation, the installation engineer Mike was top class. Did a great job, was tidy, kept us fully informed during the process. Couldnt have asked for more.”

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Posted 3 years ago

“An easy and smooth installation. Whilst the electric was knly off for 30mins the electrian worked around our needs as we were WFH. He was so friendly and lovely to work with. Very tidy and talked me through the set up and connected the Podpoint to our WiFi.”

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Posted 3 years ago

“Very polite, very tidy, explained the unit in depth and answered all questions.”

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Posted 3 years ago

“POD looks great, installer was brilliant and put it exactly where I wanted etc. however failed on day 1. Has taken a month to get it resolved and the customer service is a joke for the vast majority I dealt with (one was actually very good), they simply do not read mails, do not respond and keep sending standard messages. No resolved happy with the product, but surely it didn’t need to be that hard to get it fixed, when ultimately it was broken on installation.”

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Posted 3 years ago

“The guy who came out was friendly and helpful. He was tidy and completed the work efficiently.”

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Posted 3 years ago

“Poor support to plan and arrange installation Link from web site and e mails to forms didn’t work. No reply to any e mails I sent. Installation was excellent. Good communication and high quality work. Very friendly”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews