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Pod Reviews

4.6 Rating 36,140 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,140 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email
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About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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On time, well explained
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Posted 3 years ago
Overall satisfactory process
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Posted 3 years ago
The installer was brilliant. Went the extra mile and the easy option was not an option to him! Extremely friendly, knowledgeable and polite. Give him a pay rise now!
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Posted 3 years ago
All as scheduled professional install, very knowledgeable engineer
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Posted 3 years ago
Great communication and quickly booked installation.
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Posted 3 years ago
Brilliant installation, Wiring neat and tidy, nice charger, installed to a high standard
Pod 5 star review on 22nd June 2023
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Posted 3 years ago
The pod POINT engineer was thorough and very informative throughout the installation, a credit to your company.
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Posted 3 years ago
Very good polite professional
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Posted 3 years ago
Installer was amazing but the process to get him there was a nightmare with multiple photos and videos having to be submitted. I was told that access would be required to the electric supply box which meant moving a washing machine and removing worktops. Once the installer attended he said we needn’t have done that and amended instillation due to the electric supply box being difficult to access. Had an engineer have just been sent in the first place it would have avoid a lot of hassle and disruption.
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Posted 3 years ago
The process of planning the installation was very thorough and helpful. On the day the installer was very competent and dealt with everything perfectly.
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Posted 3 years ago
Excellent service from the installer who went above and beyond making sure all was correct .
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Posted 3 years ago
Engineer did a good job and took time to explain everything and answered all my questions fully
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Posted 3 years ago
Very efficient installation
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Posted 3 years ago
My installation proved to be technically challenging due to living in a large, grade II listed house with power for the charger supplied from a secondary fuse board. A direct connection to the mains was not possible due to concrete flooring, listed flagstones and listed building consent conditions over where the charger could be installed. PodPoint arranged for a site survey and found a good solution to these challenges, I would happily recommend them
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Posted 3 years ago
very good service and the engineer was fantastic, install was fantastic too
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Posted 3 years ago
Really pleased with the installation. Installed in requested location
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Posted 3 years ago
Very good experience
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Posted 3 years ago
Poor customer and communication would not recommend them
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Posted 3 years ago
Technician was calm and explained the process and what’s required.
Pod 5 star review on 21st June 2023
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Posted 3 years ago
Simple and efficient… has worked well from day 1
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Posted 3 years ago
Pod is rated 4.6 based on 36,140 reviews