Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From my initial enquiry through to installation has been an easy experience. Very efficient. Phone email text all the way through. Very professional and highly recommend”

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Posted 3 years ago

“Quick turnaround from booking. Installer was punctual, polite and professional.”

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Posted 3 years ago

“A very easy process in undertaking photos for survey assessment, uploading and answering straightforward easy to answer questions. The technician arrived 5 minutes earlier than advised but that was a bonus not a problem. Installation was undertaken without problem and power was off for about 30 minutes. App downloaded fine and charger connected to internet without problem. Basics were explained but unable to demonstrate operation as still waiting for the EV ☹️”

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Posted 3 years ago

“Installation process was very smooth. Chrisnthe installation engineer on the day was fantastic with lots of experience and kept me informed throughout. Tidy and organised and left me very satisfied with services revised and information provided.”

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Posted 3 years ago

“The installer was great....enthusiastic, provided a good service and left a tidy site! Having had to have some changes made to my consumer units, once I reported the completed work, the installation was scheduled and undertaken within 2 working days. There was initial confusion over the organisation of the installation with regard to the interface with my company, the CLM fleet team and podpoint, but that eventually was resolved.”

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Posted 3 years ago

“Great service from first contact to installation, completed questionnaire on Monday installation took place on Wednesday. The engineer was professional and just a very pleasant gentleman. Very happy with the process from beginning to completion”

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Posted 3 years ago

“Engineer arrived for the inital booked appointment but couldnt carry out the works as the layout was not suitable within my house. Rebooked for the following week whilst I lifted floorboards in the mean time. Once the reappointment came around everything went smoothly and as described. The initial information sharing could be improved with a site visit prior to fitting date - otherwise very happy with the experience.”

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Posted 3 years ago

“The installer was excellent, fixing a dangerous loose connection that must have been there for years and had melted parts of the utility box.”

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Posted 3 years ago

“Very efficient ordering process, knowledgeable and responsive team answered all our questions. Impressed with the speed of installation - next day offered!”

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Posted 3 years ago

“Organised very quickly, the engineer turned up on time was very friendly and knowledgeable and efficient. My only feedback was that the process to upload all of the photos before booking was laborious and the installer didnt seem to have all of the information that I had submitted when booking”

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Posted 3 years ago

“Easy and hassle free. Friendly installer.”

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Posted 3 years ago

“My order was placed on Wednesday and I was offered installation on Friday. The engineer was on time and completed the installation within 2 hours, doing a very professional and tidy job.”

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Posted 3 years ago

“Installer was punctual very nice gentleman who was very professional, advised about everything before doing it. Excellent experience! Thank you.”

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Posted 3 years ago

“I'd rather not review because my experience was all along awful”

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Posted 3 years ago

“Good service. Pre installation advice very prompt and comprehensive. Fitting was great”

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Posted 3 years ago

“Tony was an excellent installer, knowledgable, practical and really helpful.”

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Posted 3 years ago

“Could have been a higher score except for for the lack of calls being returned.”

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Posted 3 years ago

“The installer was very friendly, helpful and did an excellent job.”

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Posted 3 years ago

“Aaaaaaaaaaaaa”

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Posted 3 years ago

“Technician was polite quick and installation was painless. Everything was explained clearly and would have no problem recommending pod point to friends and family.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews