Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional”

Helpful Report

Posted 3 years ago

“The installation was floorless because it was on a wall. The installer was very efficient.”

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Posted 3 years ago

“The installer was fantastic. Worked in poor conditions, was quick, and friendly.”

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Posted 3 years ago

“Charger was installed on the 26th October, so far I have been unable to use the charger due to the location distance of the charger to my car. I have emailed pod point twice & called 3 times asking for the charger to be moved nearer. As of yet, I have had no response apart from we are looking into it. Customer service is non existent. I have now informed my company of the poor service & advised them I am unable to carry out my duties due to the non availability of a car. At present ,My company assign pod point all there work .”

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Posted 3 years ago

“Professional, on time and work carried out to a good standard, no mess left and the installer was polite and explained everything.”

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Posted 3 years ago

“It was ok, the installation took 3hrs and 15 mins. The electrician was polite. The charger is on the wall and works. I did have my electrician pre-fit an isolator so that no drilling or damage would be necessary, but the electrician said that i had to have another cable fitted in case the supply was overloaded, even though the new power supply was 3 core 25mm armored cable from the house. I heard hammer drilling, even though the garage is timber frame, and the electrician had drilled from inside and split out the timber cladding which was a shame. Anyway....it works”

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Posted 3 years ago

“Loved the online survey, it made the installation quick and efficient”

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Posted 3 years ago

“Very happy with the work it was carried out in a professional way every thing was left in spick and span state when work was completed”

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Posted 3 years ago

“Very good and prompt service, from initial contact right through to installation.”

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Posted 3 years ago

“Everything went well. Am still awaiting £115.04 refund because extra cable not needed”

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Posted 3 years ago

“Very quick at booking us in for a charger install. Our installer Mo was great, explained what he was doing and made it clear. All in all a very positive experience.”

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Posted 3 years ago

“excellent service quick and efficient”

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Posted 3 years ago

“Simple straightforward process. Not used yet though as still waiting for my car to arrive!”

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Posted 3 years ago

“Quick and the fitter was knowledgeable and caused little stress.”

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Posted 3 years ago

“Great service. All went as planned without any hassle. The installation team explained everything and did job up to my satisfaction.”

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Posted 3 years ago

“Mike, our Pod Point engineer, contacted me the day prior to installation re the time of his visit and clarifying access etc. He arrived at the specified time and was very thorough in outlining procedures. Mike worked very hard and answered my questions clearly and patiently. Following installation he talked my wife and I through the set up and the app. He took his time in listening to us and again, he answered our questions clearly.”

Helpful Report

Posted 3 years ago

“It took a bit of time to establish that the cable run was possible, and uploading photos to the website was not that easy, but then the installation was scheduled very quickly. The installation itself was impeccable, and the engineer found a better cable run, was extremely friendly and efficient.”

Helpful Report

Posted 3 years ago

“The installation was carried out efficiently and professionaly”

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Posted 3 years ago

“- installer was very helpful and polite.”

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Posted 3 years ago

“Good communication in advance of fitment - only thing i am disappointed with is the silicone that was used to seal around the power cable into the house was spread over a greater area than necessary onto my newly rendered house. Looks a bit messy.”

Helpful Report

Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews