Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,137 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,137 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guy was very knowledgeable, open and looked to over come difficulties. very good worl”

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Posted 2 years ago

“Excellent experience”

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Posted 2 years ago

“Top job done, very pleased with Gary (I think his name was) all well explained set up and clean and tied install”

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Posted 2 years ago

“Simple, Easy and quick”

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Posted 2 years ago

“Haven't used it yet but after some issues setting up the pod point app it seems to be working okay now i.e. blue with flashing pink light.”

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Posted 2 years ago

“Very polite and professional service would recommend 👌”

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Posted 2 years ago

“Really helpful Engineer”

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Posted 2 years ago

“Friendly and professional. Gave very good practical and real world advice on the unit.”

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Posted 2 years ago

“Excellent product and working well, but time from order to installation was over a month and then installation took two visits and a lot of chasing thereafter 😪 If I could have cancelled I would have, but charger was part of a car purchase package so had to grin and bear it. The second installer was excellent.”

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Posted 2 years ago

“Great service, engineer was very helpfull.”

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Posted 2 years ago

“Very quick, efficient service and some great customer service from Yasin in particular.”

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Posted 2 years ago

“Excellent service and Hayden was excellent. Very friendly”

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Posted 2 years ago

“Our Engineer (Matt) was great. He worked efficiently and timely and explained everything very well (even answering my questions very patiently). He informed me when the power was going to be switched off, walked me through everything post-installation and gave very clear guidance on the use of the App. Have not yet used the pod but am very pleased with the standard of the installation.”

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Posted 2 years ago

“The whole experience, from placing the order to the charger being installed was very frustrating. Completed all the paperwork on day one, submitted forms to Northern Powergrid due to a looped supply. Then heard nothing for 4 weeks until i chased it. Northern Powergrid confirmed they had given PodPoint permission to do the work 3 weeks previously. Due to this delay, i had to wait a total of 16 weeks for my charger to be installed. Communication from PodPoint during this period was almost nonexistent. However, I have to say, the engineer who eventually installed my charger was absolutely first-rate. He was very professional and the installation was excellent.”

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Posted 2 years ago

“The installation was perfect - the engineer was clearly experienced and very knowlegeable. The home charge was without issue within a few hours.”

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Posted 2 years ago

“Very good and very professional.”

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Posted 2 years ago

“Installation was quick and professional, there was no mess. After the installation, i was shown and told how the POD point worked, friendly and professional service, would recommend.”

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Posted 2 years ago

“Clear web ordering and easy to follow pre install check. Real person on the end of the phone for queries. Order to install”

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Posted 2 years ago

“Great service and installation”

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Posted 2 years ago

“Fast and efficient”

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Posted 2 years ago

Pod is rated 4.6 based on 36,137 reviews