Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our installer , Zian was professional, friendly throughout the process, explaining everything clearly , and at all times, happy to help with any queries that I had.. a real credit to the Company, and made the whole experience very positive”

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Posted 2 years ago

“Ordered online via questionnaire and photos sent, quick response to request fitting took place four days later - text of arrival time of engineer the night before - POD fitting took just over two hours and full explanation of engineer as to workings connected to the wifi and fully working”

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Posted 2 years ago

“Excellent installation service. The charger was installed a week after ordering, by a friendly and professional installer. I did have a query about a discount that was offered and then not applied, which I emailed customer services about and got no reply”

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Posted 2 years ago

“Called first to discuss with Amjad who provided excellent unbiased advice before ordering. The online process was seamless, with installation within two weeks. Within three hours of ordering, I had a call from Bob and arranged installation for the following day. Dale our installer arrived within the time slot, his work was first class, very neat and tidy and all done in 90 minutes. Excellent company from start to finish, highly recommended.”

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Posted 2 years ago

“I really wanted this to be 5 stars. I really did. The ordering, self-survey, confirmation of date (the next day by the way!!!) and arrival on time were all 5 star. I am gutted the install fell so far short. TBF, 90% of that was perfect. But the installer knocked a brick out of the wall trying to drill into it. Then he blamed the power company. Then he left and said its my job to repair. I contacted Pod Pilot and gave them a week to respond. Nil response. So, thanks Pod Pilot. That'll be me left sourcing a builder for DAMAGE done by your installer. Cheers. Thanks a lot.”

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Posted 2 years ago

“Joe the engineer was excellent and informative. The whole process was very simple and efficient.”

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Posted 2 years ago

“The installation was done well and without fuss.”

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Posted 2 years ago

“POD were remarkable. My charge point was installed within 72 hours of me completing the online form. Could not have been easier and Magnus who installed it couldn't have been nicer”

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Posted 2 years ago

“Fantastic service. Incredibly quick installation from the placing of the order. Seamless and highly recommended.”

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Posted 2 years ago

“Great service and brilliant install”

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Posted 2 years ago

“While it took a long time to schedule the install, I do live at the edge of the civilised world. Installation was faultless, installer was really nice and work was exceptional, nothing was a problem and I am now happily charging my car. All in all a very pleasant experience!”

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Posted 2 years ago

“An easy order process and we had ours fitted within 7 days of ordering which was excellent. However we heard nothing after the original order and had to chase to make sure they had everything and struggled to contact customer service.”

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Posted 2 years ago

“Amazing Service. I uploaded the information form with photographs on Sunday and on Monday 930. I had an appointment for the next day Tuesday. Luke was very personable, knowledgeable and efficient. The whole job was completed in about two hours.”

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Posted 2 years ago

“Simple and straightforward ordering process and a very quick turnaround from survey questionnaire to installation!”

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Posted 2 years ago

“From the start of the process, I’ve been blown away with the speed from ordering to install The installation was easy to track, the installer was polite, very efficient and did a fantastic job.”

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Posted 2 years ago

“QUICK GREAT SERVICE”

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Posted 2 years ago

“I went with Pod Pount after a Which recommendation. It has all gone relatively pain free. No regrets”

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Posted 2 years ago

“Very efficient process end to end, with a great site install by Carl..”

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Posted 2 years ago

“Good service easy to deal with.”

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Posted 2 years ago

“Tony turned up right on time, very courteous and friendly. Very happy with the installation, clean and just where I wanted it to be. Tony was very helpful with information regarding the charger, the App and how to plan charges etc. Overall a great experience with minimal fuss or disruption to my working day.”

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Posted 2 years ago

Pod is rated 4.6 based on 36,144 reviews