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Pod Reviews

4.6 Rating 36,144 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,144 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email, Telephone
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About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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“The installation on the day went super smooth, with a very helpful engineer who was super considerate and thorough with his work.”
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Posted 2 years ago
“All good on the day, even though the engineer installed it on a Sunday afternoon which was no bother at all.”
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Posted 2 years ago
“Extremely helpful on queries. Very quick turnaround and excellent service and communication from all people concerned! Definitely would recommend, other companies failed to even respond to my initial enquiries.”
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Posted 2 years ago
“Original sales good original installation service good first installation date and day rubbish second installation day and installation excellent so overall ok a couple of things that good be better”
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Posted 2 years ago
“Installation was completed very efficiently, with a minimum of fuss and in a reasonable timescale given what's involved.”
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Posted 2 years ago
“Callum was efficient and clean in the execution of his work”
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Posted 2 years ago
“Very professionally job done by the installer”
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Posted 2 years ago
“very quick installation after ordering within 3 days impressive .”
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Posted 2 years ago
“Thre installer was very polite and understanding of our needs having a puppy, he took care to keep mess to the minimum and was very tidy leaving no mess.”
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Posted 2 years ago
“Very professional installation engineer and on time.”
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Posted 2 years ago
“brilliant service, friendly, and knowledgeable”
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Posted 2 years ago
“The engineer was prompt and the installation was quick and what I requested with no external cables visible.”
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Posted 2 years ago
“Communication was very good Installation was very neet and tidy Very happy with set up”
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Posted 2 years ago
“Easy to arrange, excellent engineer thank you Pod Point”
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Posted 2 years ago
“Pleasant technician, very neat installation. Great work.”
Pod 5 star review on 28th November 2023
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Posted 2 years ago
“Terrible service. Having waited three weeks to have home charger installed all pod point can do is give delays to installing or giving a date. We are still waiting. One thing after another. We have a new electric car and can’t charge!!! They make moving to an electric car a complete night mare. Customer service terrible. You can’t get through on the phone without waiting at least 30 minutes. Do not use them. We wish we did not have to deal with them but charger was arranged when we brought new BMW. We have no idea after 3 weeks how this is going to get resolved or when if we will get a charger.”
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Posted 2 years ago
“Sam is professional, communicative, friendly and attentive. He listen to customers concerns and will always do his best to ensure that the work is done with care and professionalism. We truly recommend Pod Point and their partners for everything, thank you!”
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Posted 2 years ago
“Fantastic company to work with , very easy , very friendly installer was fantastic knew his stuff too company all round . Placed my order Saturday morning , Sunday afternoon had a phone call to book install for Tuesday (Today 28/11/23) very quick”
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Posted 2 years ago
“Excellent installation”
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Posted 2 years ago
“Very good communication from PodPoint... The installer arrived on time, was very efficient, neat and tidy.”
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Posted 2 years ago
Pod is rated 4.6 based on 36,144 reviews