Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and brilliant install”

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Posted 2 years ago

“While it took a long time to schedule the install, I do live at the edge of the civilised world. Installation was faultless, installer was really nice and work was exceptional, nothing was a problem and I am now happily charging my car. All in all a very pleasant experience!”

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Posted 2 years ago

“An easy order process and we had ours fitted within 7 days of ordering which was excellent. However we heard nothing after the original order and had to chase to make sure they had everything and struggled to contact customer service.”

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Posted 2 years ago

“Amazing Service. I uploaded the information form with photographs on Sunday and on Monday 930. I had an appointment for the next day Tuesday. Luke was very personable, knowledgeable and efficient. The whole job was completed in about two hours.”

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Posted 2 years ago

“Simple and straightforward ordering process and a very quick turnaround from survey questionnaire to installation!”

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Posted 2 years ago

“From the start of the process, I’ve been blown away with the speed from ordering to install The installation was easy to track, the installer was polite, very efficient and did a fantastic job.”

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Posted 2 years ago

“QUICK GREAT SERVICE”

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Posted 2 years ago

“I went with Pod Pount after a Which recommendation. It has all gone relatively pain free. No regrets”

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Posted 2 years ago

“Very efficient process end to end, with a great site install by Carl..”

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Posted 2 years ago

“Good service easy to deal with.”

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Posted 2 years ago

“Tony turned up right on time, very courteous and friendly. Very happy with the installation, clean and just where I wanted it to be. Tony was very helpful with information regarding the charger, the App and how to plan charges etc. Overall a great experience with minimal fuss or disruption to my working day.”

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Posted 2 years ago

“The installation on the day went super smooth, with a very helpful engineer who was super considerate and thorough with his work.”

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Posted 2 years ago

“All good on the day, even though the engineer installed it on a Sunday afternoon which was no bother at all.”

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Posted 2 years ago

“Extremely helpful on queries. Very quick turnaround and excellent service and communication from all people concerned! Definitely would recommend, other companies failed to even respond to my initial enquiries.”

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Posted 2 years ago

“Original sales good original installation service good first installation date and day rubbish second installation day and installation excellent so overall ok a couple of things that good be better”

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Posted 2 years ago

“Installation was completed very efficiently, with a minimum of fuss and in a reasonable timescale given what's involved.”

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Posted 2 years ago

“Callum was efficient and clean in the execution of his work”

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Posted 2 years ago

“Very professionally job done by the installer”

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Posted 2 years ago

“very quick installation after ordering within 3 days impressive .”

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Posted 2 years ago

“Thre installer was very polite and understanding of our needs having a puppy, he took care to keep mess to the minimum and was very tidy leaving no mess.”

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Posted 2 years ago

Pod is rated 4.6 based on 36,115 reviews