Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The procurement process, technical requirement explanations, booking arrangement, and installation was all a good experience”

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Posted 3 years ago

“Cameron is a credit to your company. He is so friendly, professional and expert at his craft.”

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Posted 3 years ago

“Very Fast, good service”

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Posted 3 years ago

“Very Good Experience”

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Posted 3 years ago

“Super service and delighted with my new charge point - thank you”

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Posted 3 years ago

“Everything on the day was clearly explained, and completed promptly with no disruption to the working day”

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Posted 3 years ago

“Paul Thompson who installed the charging point was very knowledgeable, helpful and friendly. He installed the charger perfectly.”

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Posted 3 years ago

“Very professional and efficient”

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Posted 3 years ago

“Steve was excellent. Went above and beyond.”

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Posted 3 years ago

“Superb Installation carried out by a very skilled Electrician, took me through the whole process from start to finish upon arrival- worked smart and very tidy - when the job was complete whole area of work was tidy- no mess left behind. Faultless in every way”

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Posted 3 years ago

“The installer was on time and did a great job. Really happy with how quickly and tidy the work was done.”

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Posted 3 years ago

“The installation was undertaken in a professional, neat and efficient manner.”

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Posted 3 years ago

“There was an issue with a reading post install and the charger could not be commissioned. The problem was our end and after the remedial work was carried out Pod Point returned and completed the work. They were very friendly and proffessional and kept me informed throughout the process.”

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Posted 3 years ago

“Exceptional. Loads of availability for installation times, good communication. Installer was friendly, prompt and made it look aesthetic, cleaned up after himself.”

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Posted 3 years ago

“Very good service and a good product well fitted and lots of help and support would highly recommend”

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Posted 3 years ago

“Nice quick service satisfied”

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Posted 3 years ago

“Installation engineer was outstanding and the product is good. They don’t send someone round to do a site visit beforehand so ask you to do it yourself and fill in a form and send lots of photos and videos of bonding on pipes etc. all worked out in the end.”

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Posted 3 years ago

“Shawn was great, the installation was quick and he was very neat and tidy.”

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Posted 3 years ago

“Product, scheduling and installation very good. Instructions and app could be better”

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Posted 3 years ago

“Very friendly and helpful. Quick installation and good information was giving on tje phone about the best option to buy and how it works.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,115 reviews