Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,140 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,140 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Installer was excellent. He was punctual, friendly, did an excellent job as well as being neat and tidy. Superb experience from beginning to end”

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Posted 3 years ago

“Initial appt was cancelled without prior notice! However, after that everything was smooth and efficient especially the service provided by the Electrician who fitted the charger. We would give him 5*. Thank you. Much appreciated.”

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Posted 3 years ago

“I am very disappointed with my experience with Podpoint. After the initial sale, where I paid £900, it was a shambles. I uploaded photos as requested for installation. My electrician had carried out the work required pre-installation. There was a lack of understanding between the juniors handling the information your end, and what an electrician was explaining to them. Finally an installation date was booked in, but no-one turned up on the day and I had to phone to ask why not - I wasn't notified. At this point I already had the new car. I was offered another date a week later but only when I asked to talk to someone senior in the company was I offered the following day. The installation sub-contractor was very good. The process until installation was stressful, time-consuming, poorly communicated and unsatisfactory.”

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Posted 3 years ago

“Straightforward booking and installation. Installer was prompt and professional. No issues.”

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Posted 3 years ago

“POD point homecharge install was top class! Easy to order and very quick installation, took less than 7 days in total. Steve was my installers and he was a top gent! Couldn't pick fault in anything that he did! Very impressed.”

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Posted 3 years ago

“Pod Point Ltd. were very efficient and friendly from order through to installation. Order process was straightforward and the installer on the day turned up at the arranged time and completed a very tidy job on site.”

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Posted 3 years ago

“Really efficient service, explained everything in detail that gave me the confidence to proceed, then stuck to it, can't ask for any more”

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Posted 3 years ago

“can't fault Nash the engineer. Arrived in terrible conditions. Stuck straight in and operational in about 2 hours max.”

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Posted 3 years ago

“Excellent service from Pod Point. From initial enquiries through to installation, the process was simple and best of all, quickly executed. Andrew my pod point installer did a great job, with no fuss and no mess. Easy 5 stars to award.”

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Posted 3 years ago

“Our Installation was not straightforward and the engineer said he needed to get a longer drill bit and come back again. The drill bit was ordered over the phone immediately and the engineer came back and completed the work as soon as he had the drill bit. Very efficient.”

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Posted 3 years ago

“Excellent communication. kept informed. flexible and adaptable to meet timelines. good explanation and demonstration once installed”

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Posted 3 years ago

“Quick no fuss”

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Posted 3 years ago

“Extremely pleased with my installation. The installer was professional, and friendly and kept me updated on the full process. The pre-work was a bit tricky. Not knowing the ins and outs of the house, I didn't know where to locate certain things. But it was a learning curve and Pod Point staff helped along the way. Overall a great service from beginning to end.”

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Posted 3 years ago

“Arrived on time, and made me aware of when he was going to arrive. Worked very efficiently and explained what he was doing as he progressed. Tidied up and left the space exactly as was found. Very happy.”

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Posted 3 years ago

“From booking to installation was a very swift and professional service. Adam the Pod Point Engineer was brilliant, I would highly recommend Pod Point”

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Posted 3 years ago

“Straightforward and easy”

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Posted 3 years ago

“The process was straightforward, and also, due to a cancellation, rather faster than I'd been led to believe”

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Posted 3 years ago

“Very professional company from start to finish. Installation Engineer Jayden was first class. Would highly recommend”

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Posted 3 years ago

“It was a quick and easy process and Tony the installer was friendly and capable.”

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Posted 3 years ago

“As easy as A , B , C - easy scheduling , quick install and well explained - highly recommended”

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Posted 3 years ago

Pod is rated 4.6 based on 36,140 reviews