Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,116 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,116 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

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“Excellent installation, ready for the new electric van.”

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Posted 3 years ago

“The process was easy & efficient & the engineer whi installed the charger was absolutely excellent.”

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Posted 3 years ago

“very polite installer,great advice given”

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Posted 3 years ago

“Great communication Lovely guy who fitted Clean & tidy Would 100% recommend”

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Posted 3 years ago

“The process from booking to installation was seamless, professional and very efficient. All of the staff involved from support staff to engineers were excellent.”

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Posted 3 years ago

“I was really pleased with the work completed by Justin. He is a first class professional electrician. He was polite, informative and incredibly mindful of the neatness of the job. He consulted me before and during the work to ensure I was happy and meticulously tidied as he went. He’s a credit to you.”

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Posted 3 years ago

“James, the installation engineer, came on time, was very polite and professional. A testiment to the comapny.”

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Posted 3 years ago

“Very pleased how quickly the unit was installed - easy to operate.”

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Posted 3 years ago

“Installer was very good and helpful. Booking was speedy. Overall a good experience.”

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Posted 3 years ago

“On time, polite, tidy and overall great job”

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Posted 3 years ago

“Simple processes, very professional business”

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Posted 3 years ago

“Excellent Service both in preinstallation and Installation”

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Posted 3 years ago

“very good work and friendly engineer.”

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Posted 3 years ago

“On time, friendly, quick and everything works.”

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Posted 3 years ago

“Dillon was excellent”

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Posted 3 years ago

“Very pleased with the installer on the day, he had some technical queries around my meter but got the support he needed from his office to resolve I believe, phoned ahead too so i new he was on his way. Was frustrated regarding the route as agreement with engineer made a few weeks in advance on the phone which was later disputed.”

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Posted 3 years ago

“The order process a nightmare the installation was first class service”

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Posted 3 years ago

“Installed by a very friendly and polite young man. Very neat work, everything explained in great detail. Absolute credit to your company.”

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Posted 3 years ago

“installation experience was excellent. Ethan was prompt, polite & helpful - explained the process and completed the instal with zero mess or fuss. He was great at explaining how it all worked, synching with the app etc. Very impressed with his professional install.”

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Posted 3 years ago

“A professional approach from order through to installation. Installer went through the pros and cons for placement of the charger. Very neat installation.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,116 reviews