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Pod Reviews

4.6 Rating 36,144 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,144 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email, Telephone
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About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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“The staff who came to install my charge point has arrived on time, and did the installation quickly and he also explained how to use it very clearly. Highly recommended.”
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Posted 2 years ago
“I really want to thank Nilesh the installer - he was kind, patient and very thorough, and put up with a toddler leaving toys in his bag! Thanks for a excpetional install.”
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Posted 2 years ago
“The end result was very good thanks to Alex, the engineer”
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Posted 2 years ago
“Everything from ordering the charger to installation was very quick and impressively easy. The ordering process was straight forward with an easy to follow questionnaire to help positioning the charger and installation requirement. The installer arrived on time and completed the work to my requirements. He was very polite and his work was very thorough and neat. I cannot fault Pod Point and would definitely recommend them.”
Pod 5 star review on 16th February 2024
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Posted 2 years ago
“They came to fit the charging point 2 days after booking, which was fast. Great fitting service from Zion. The only disappointment was that we were not made aware that PodPoint chargers are not compatible with Octopus' cheapest EV tarrif. It's about time the energy suppliers and charging point installers got together and sorted this out. As usual it's us customers who lose :-(”
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Posted 2 years ago
“Gave a good impression on arrival. Explained what he was doing and why. Fitted the device where I desired, although I had expected objections. Worked quickly and without any mess. Excellent job.”
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Posted 2 years ago
“From placing order to installation was a breeze, super friendly engineer on the day, very pleased customer”
Pod 5 star review on 16th February 2024
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Posted 2 years ago
“Good service from the electrician. Helpful and informative.”
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Posted 2 years ago
“Good communication. Efficient installation. First charge in progress!!”
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Posted 2 years ago
“Good service, engineer was fantastic great job, neat and tidy installation.”
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Posted 2 years ago
“Pre-instalation: good communication. Arrived on time Friendly efficient service from Haydn.”
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Posted 2 years ago
“Very good tidy installation by Matt Lofthouse (5-star Servce) Matt was very polite, helpful and knowledgable. He went the extra mile to complete a very proffesional installation and even cleared all the old Cobwebs from my Electric Meter box!!!!! I can't fault his workmanship or customer facing skills. I manage a team of Field Service Engineers who look after warehouse automation equipment and know how hard it is to find good Engineers like Matt. So look after him at pay review time and I'm sure you will retain him.”
Pod 5 star review on 15th February 2024
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Posted 2 years ago
“Excellent response. The whole process took only 4 days! The online proceedure was fast and efficient and contact was made within a couple of days. The installer (Eddy Howard) was excellent - very polite and extremely competent. He explained everything clearly and thoroughly and answered all my questions. a good experience from start to finish.”
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Posted 2 years ago
“Very good, speedy and efficient.”
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Posted 2 years ago
“Brilliant installation, very neat, very tidy.”
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Posted 2 years ago
“The whole process was swift and well communicated. Very happy”
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Posted 2 years ago
“Qucik and well organised instillation followed by a brief how to.”
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Posted 2 years ago
“The person who came was very polite and efficient and completed the job in a short period of time. His explanation on how to operate it was very fast, like he was in a rush to get off. When he left, we noticed that the fuse box cover which he had fitted next to the podpoint was broken on the clip part so it doesn't close properly. Apart from this we are pleased with the service.”
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Posted 2 years ago
“Mark arrived within the time scheduled. He was very pleasant and polite. He wasted no time in carrying out the installation and then clearly explained the operation.”
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Posted 2 years ago
“The whole process was easy, good customer service. The engineer that came out to fit did a spot on job, I am now charging from the app at home. So very impressed.”
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Posted 2 years ago
Pod is rated 4.6 based on 36,144 reviews